2021 AUDI E-TRON reset

4KE012721BF
Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 229.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on
CDs/DVDs or mobile devices. Audi is not responsi-
ble for damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 223, On-
line additional data. However, in some cases, the
additional information may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 186.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. Audi recommends finalizing
the recording process when creating multisession
CDs. Multisession DVDs are not supported.
() Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
@® Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
215

Media

Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@) Tips
— Always follow the information found in
=> page 78.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 217, fig. 146).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 216.
— USB device > page 217.
— DVD © page 216.
218
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 216, or you can connect an exter-
nal device directly to the Audi music interface
> page 217.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 219.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 218.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select in
the instrument cluster: the EE] button > Switch
to radio/Switch to media.
G) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.

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Media

Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 190.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > ©} > DVD playback parental cntrl..
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: Set rating level > select a rating level
(for example, level 5) > *2, or:
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:

Audio/video files

DVD drive: audio CDs (up to 80 min) with CD text (artist, album,
song)*, CD-ROMs with a capacity of up to 700 MB; DVD+R/RW; DVD
video; DVD audio with audio tracks that are compatible with a DVD
video player;
Audi music interface: mobile devices > page 217 (such as an iPhone,
MTP player, USB storage device in “USB Device Subclass 1 and 6” that
conforms to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play-ca-
pable), external USB flash drives and hard drives
Supported media

USB storage device: exFAT, FAT, FAT32, NTFS
USB storage device partitions (primary/logical*): 2 per USB connec-
File system .
tion

CD/DVD file systems: ISO9660, Joliet, UDF >

223

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Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 229.
— Map material update for the navigation system
=> page 202.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 186, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 20 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 20.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
229

Checking and Filling

Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
@) Note
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
240

4KE012721BF

Natural leather care and cleaning......... 264
Navigation asco ss scone a i wan oe wae 6 eeu 194
Better route. ........... 2c cece eee 204
CalliGiss + = xews 3 ees 3 FRE FERRO oF; 197
Changing the scale................... 197
also refertoMap...... cece eee eee 199
Navigation database
Version information.................. 231
Navigation (instrument cluster).......... 200
Net... cece eee eee 79
NTS Ao wens a crn 4 x imei x cn wm ke 287
Nightivision:assist's wave ss sewers oo seas os oe 137
Cleaning the camera.............-.0.. 262
Notification center.........0.ceeeee eee 20
Oo
OGOMIELCR wacewe 1 a censsone = a cansene » v sunoane © © venzame 4 13
Resetting............0..0 000.02 eee ee 13
Office address
refer to Business address.............. 201
Offroad
refer to Offroad driving................ 100
Offroad
OrivinG)s « « ews « « mews « x eeu ae caw 100
OFF (climate control system) .............. 85
On-board computer.............e eee eae 14
On Board Diagnostic System (OBD)........ 281
Online map
refer to Satellite map............ eee ee 202
Online radio............ 0.0.00... eee 211
also refer to Online radio.......... 211,212
Online roadside assistance.............. 192
Online services
refer tosconnect)s « sexs «enews vo ees oo oe 186
Online system update.................. 229
Online traffic information............... 204
OBGNiOG)s « = wens « 5 eas & BaeS.8 & aver Fs eR 32
Automatic luggage compartment lid...... 40
Convenience opening..............0000- 44
Hood... 0... eee 234
Luggage compartment lid............... 40
Luggage compartment lid with foot motion . 41
Panoramic glass roof.................-. 44
Sunshade (tOOT)'s « ses « x xem = 2 eee so oe 44
WWAAGOWS -« swccsue x sconce t 1 eames 7 eneomme & 7 vee 43
Opening and closing
refer to Unlocking and locking........ 32,37
Opening the charging port door.......... 112
Operating
Head-up display.................02-00. 24
TnStruiment ClUSteD sacs 4 < seas 2 2 seme <8 Be 12
Multifunction steering wheel............ 12
Multi Media Interface............... 15,18
Text input. ........... 0.2. eee eee eee 22
Touich displayies <3 cses senses s ence se ween 15
Voice recognition system............... 25
Optional equipment number............. 290
Options
Media.... 0.0... cece 222
RadiO svar » © saisa ¢ F Rave 2 READE EE HR BSG 212
Outside noise. ... 6.2... . eee eee eee eee 95
Overview (cockpit) ............0...0000 eee 6
Pp
Paint code... 1... ee eee eee eee 290
Paint damage............-.0 eee eee eee 263
PANIG:DUEROME. 5 saan 6 i sussex anmwase oa enewore 36
PANIG FUNCTION sss os sossane oo anenace 6 & arenaas a 6 ose 36
Panoramic glass roof..............00000- 44
Convenience opening and closing......... 44
Emergency closing...............2.0005 45
Quick‘Opening «<< = sees: ween as weee ee ee 44
Parental control
DN Decsese + « orouawe ss ceva st seas 2 o aoRee wo or 222
Parking « = srs 2 & seca 2 ome 2 wee <2 were a 91
Parking aids: s ¢ sees + 2 eees ye ees 5 Hewes 166
Adjusting the volume..............00 167
Automatic activation.................. 166
Cleaning the sensors and camera........ 262
Deactivating rear cross-traffic assist... . . L73
Parking aid plus..................0005 166
Peripheral
cameraS............ ee eee 168
Rearview: Came raver io caren x 2 sanes a 0 esses 168
Trailer VieW..... 2... cece eee eee 170
Parking and maneuvering..............- 166
Parking brake
refer to Electromechanical parking brake.. 98
Parking heater
refer to Auxiliary climate control......... 87
Parking lights...............0. 000000 eee 48
Parking lock
VEfEr LO GEal' es = sass 5 = news se eae so BOS t 92
PaSS=ChOUGH smous < = swese x ¢ mame Ys eee cae 82

Pedal Siciiie 2 venesese © wees ee commen ov ances ov eneveve 93
Pedestrian detection...........0..0e00. 137
Perchlorate: « casi +s gaa + eam « s yews 6s oe 285
Peripheral.camerasisies ss exis ss cena ev cen 168
Phone
Connecting a second mobile device...... 176
Disconnecting a mobile device.......... 77
Phonebook
refer to Directory.............e eee eae 180
PIN
4-digit myAudi PIN..............-..4.- 29
Protection acne « 2 scasere o 2 ensece 6 a someee 6 states 30
Playback (miedia)'s « 2 sass x 2 saws oe em oo 218
Podcast
refer to Online radio...........06. 211,,212
POliSHINGpeass + 2 vei oo oan see a oO a we 263
PollUtantTilters » asi ss wees waawy + eeu a 84
Power closing (doors). ..cs.sscves se reese 32
Power Meter’: sows se eens sy eres xe ees 11.13
Power SourceS... 2.2.0... e eee ee eee 78,217
Power windows...........-.0 00 eee ee eee 43
MalfURGHOMin: + nase 2 pews x ¥ momma e eaUeE 43
Power windows malfunction.............. 43
Predictive control.......... eee eee ee eee 148
Predictive messages.................0-. 143
pre sense
refer to Audi presense.............008 156
Presentation mode.............02-000ee 206
Presets
RadiOvews ¢ ¢ sess ¢ yee ge ee ge ew cs 210
Presets list
refer'to Presetsie. . 2 sees ee sewn eres ve 210
Pressure
Tire pressure monitoring system........ 259
TireS 0 eee 251
Profile picture... 2.2... 2 eee eee eee 29
Protecting........... cece eee eee eee eee 263
Pyrotechnic elements........0....0eeee 285
Q
QUATERO's: = wsnans + ccswene x x suenece = w tenons G x anoR & 105
Selective wheel torque control.......... 106
Quick charging. ........... cece eee eee 109
300

Radio... eee eee eee eee eee ee 207
RagiOte Xtc x o wave s 2 gem a a eeees ¥ 2 eee 210
StAtiOMilist oes a x wane on cccwowe te ot anmsaus aed 207
Radio communications equipment........ 287
Radio equipment...............-+-008- 287
Radio Standards Specification (RSS) ....... 288
RaiUVeanniens « savaz 2 < sais ¢ © RavOR & E Sane Gs 103
Rain/light sensor
Headlights i; << secu ss eeee os ees se eee 48
Intermittent mode (windshield wipers).... 54
Random
refer to Shuffle...............00000 0 220
R@NGR’. » « sarseus » « ounces wm sninaede & w smoues «maa 14
RangesMode isies ceisin eo rarer ee nave oo oreo 95
RANGE MOMITOP. 5 & sess 2 & coamese & & osevems & + seen 95
Range‘potentials cos «5 css ys sees 2 6 ces e 95
Range (CLS CEC) ws + yap 2 remy ss qwme ges 202
Reading lights: < = sess = = seme se vem 2 tees 51
Rear cross-traffic assist............0000. 173
Rear lid
refer to Luggage compartment lid........ 40
Rearview camera: = i esas ei eres ss eee ees 168
Rear window defogger............-..0--- 86
Rear wiper blades
GHANGING!ss 5 = mene 3 x emp ee ome 4 o ReRS By
Cleaning ies 2 sscowe 2 a soeneve ¥ cavens we © eumeoi we © ee 57
REAR (climate control system)............ 85
Recirculation Mode « sei ¢ 2 aes x 2 cays va on 86
RecUPEration sas 2s exaw cs ees oo eee e 14, 94
RefriGePaNtOl lias so wees se aes s Keees ERE 291
Remote access authorization (key user)..... 30
Remote control
Garage door opener...........-.2ee eee 45
Remote control key 36
Convenience opening and closing......... 44
Key replacement............00. 00 eee 36
LED... eee 38
PANIC fUNCtION:. « eas 2s wee ss wees es He 36
Replacing the battery.................. 38
Unlocking and locking...............05. 37
also refer to Vehicle key..............-. 36
Removing the caps (wheel bolts)......... 270
REDAINS « aime » & earas 3 & Sans & § See 7 x HERE G 285
Replacement key... 0... 2... eee eee e ee eee 36

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Replacement parts.............-.00000- 287
Replacing fuses ........ 000 esc ce eee ees 277
Reporting Safety Defects................ 287
Reverse gear
refer to Gear's « ssc » waver 6 owe es eter 92
RIMS:s ss sesccie = o secece oo ee 2 ween eo a eo 255
Cleaning ....... 0... cece cece eee 263
Road Garnier crs ao sumene 2 3 omme o wneno © woe 103
ROLLING 2 sccmnes 2 snece ev mice ee anaes =n aerene @ ¥ 91
Rolling ability
Electromechanical parking brake......... 98
Hold assist....................0.00005 99
Transmission idle’s « 2 wees + ease 2 5 pea o 5 we 93
Roof
refer to Panoramic glass roof............ 44
ROOFLOA « swisins as sxawes oo orosaun oo imaeen ow a 291
Roofifackeuws s ¢ geen ss news sy ewes ¢ oREES ¢ ae 83
also refer to Roof rack..............0--. 83
Route guidance
StOpPiINg...... cece eee eee eee eee 198
also refer to Navigation............... 194
Raeute planner (@-trOn): « «cows oe coen sc eee 198
Running direction (tires)...........00005 272
S
Safety belts. ........ 0... cee eee eee eee 64
Cleaning « ¢ ecews ¢ 2 sews ¢ e seems co oem ee os 264
LOCKING ire = = wosicens w= coevece « © eweere © w cireuene ou ee 75
Securing child safety seats.............. 75
Satellite map... 2.2... eee eee eee 202
Screen
refer to Touch display..............000. 15
Screwdriver .......... 0c c eee e eee eee 267
Search function
refer to Free text search............... 222
Seat heating............ 0. eee eee eee 86
Seats
Adjusting the front seats............... 60
Cleaning « « sess vs ewes ow seen 2 a sure & o oe 264
Folding
Front passenger’s seat adjustment....... 62
Head restraints: « sisi so oun 2 x svemve © 2 ome 63
Massage function.............. eee eee 60
Memory function..............2-.0 eee 67
Resetting the position.................. 61
Storing aseat profile................... 67
Seatventilationrc «cow «x cecsoee wx awavous oo as 86
Securing the vehicle ............c0eeeeees 91
Selecting a source (media).............. 218
Selector lever's « saws « x warms s g eres ag es g 92
Sensors
Coverage areas aves. w 3 saves w 2 coms o 0 ous 130
Locations..... 00.0.0... ce eee ee eee 131
Service interval display..............0.. 239
Setting measurement units.............. 228
SOCLINGS’s 5 2 ssees w & come © o cone so meses oH Hee 228
Announcements and tones............. 228
Bluetooth........................005 229
Datetaniel tim@iss s ¢ wusu s ¢ eeens « ¢ caves a 2s 228
Dit CORY. cesses x © cance 4 o memes ow memes % sree 183
E-mail... eee eee 184
LANGUAGE sce x + mewn x 2 eS 4 2 EEE 4 2 ce 228
Measurement:umitsice 6 2 cance so namie x + anne 228
Media... .. 2... cee eee eee eee eee 222
NaVigatioOnies + « sac = « sat ¢ x news se ees 205
Radi@iavsns x © suns ov svarene sw amma © x xno Wa 0 213
Sound .......... 0000 eee eee eee eee 228
SYStEM s < s dawg < fae & @ Hotes GY Here ¥ oe 228
Telephone :evccsie = seceses o = eierewe = 4 aoeuene © v eeeve 182
Text MesSageS... 1.2... cee eee eee 183
TIME ZONGicas « s awe 3 y Gee + EES Ge eR 228
WWicEi OTSPOE acces 2 6 cee ov ee a coe oo 189
Setting the charging target.............. 115
Setting the language...............-... 228
Setting the time ss ¢ ¢ ees ss pees cv teas 9? 228
Shift paddles
Adjusting recuperation................. 95
Ship ¢arriet > sees <= ewe s 5 eews =e ewe ee oe 103
SHOp)s = = ews ¢ o ees 2 o ees ge teen gs eee 188
Shortcut
referto Shortcuts « sess a seas ss ova sean 21
SHOPteUtss « < means = nwa ov ewe yy BeeE Ge 21
SHUfElGnye = = soem : seems ¢ SRR GE ReGH s Fe 220
Side assist... .............0 00000 c eee 160
Cleaning the sensors...........00e0 00 262
SIMPGStG 's seus x + emmys xs eae ge Ree ee GOR 187
Sliding/tilting sunroof
refer to Panoramic glass roof............ 44
Smart Favorites
refer to PresetS.........-..00--00 eee 210
Smartphone
refer to Telephone.............02e0 00s 175
301