4KE012721BF
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
261
>
4KE012721BF
Emergency assistance
— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— Switch Audi pre sense* off > page 160 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 274.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 275,
=> page 276.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 50. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 98.
> Select the “N” selector lever position.
>» Switch the ESC off to avoid error messages
=> page 106.
> Make sure the towing cable is always taut.
ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.
t towing loop
Fig. 170 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 267.
> Press the cap inward with brief, strong pressure
=> fig. 170. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
» After using, place the towing loop back in the
vehicle tool kit. >
275
Fuses and bulbs
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.
[RAZ-0876 Fig. 175 Front passenger footwell: fuse panel with plastic
clip
Fig. 174 Right side of the motor compartment: fuse panel
with plastic clip
No. | Equipment
Charging port door
Climate control system compressor
High-voltage battery
High-voltage charger
Thermal management
NO)
a)
BR)
Nye
Electric drive system
B B High-voltage charger
13 | Thermal management
Fig. 176 Front passenger footwell: fuse panel with plastic 14 | Windshield washer system control module atip
15 | High-voltage battery water pump
16 | Windshield wipers The fuse assignment on right-hand drive vehicles
is a mirror image of this.
17 | Thermal management
18 | Thermal management
19 | Thermal management No. | Equipment
21 | Electronic Stabilization Control (ESC) 4 Climate control system, fragrance system,
lonizer
4 |Head-up display
5 |Audi music interface, USB input
6 |DVD drive
7 |Steering column lock
8 |Upper/lower display >
278
4KE012721BF
Index
Hotspot
refer to Wi-Fi... 66. cece eee 189
I
Idle
FEPEPCO GOST: ¢ + ave s van § Hades Ga Hoos 92
Ignition
Switching on and off...............000- 90
Imbalance (Wheels)... esis seeds woes 250
Immobilizer
refer to Electronic immobilizer........... 36
Indicator lights « sess s esses: sevu ge weep ee ee 7
Inspection interval. .........0s eee e seen 239
INStROMENECIUStEr: s saws « « save ye mane 3 oe 11
Adjusting the layout................... 12
Cleaning... . 6. cece cece eee eee 264
Failure... ee eee ee 11
Motorcodes: « scwss s & cas 3 2 meum 2 2 ewes es 231
On-board computer..............2..04. 14
Operating ...... 66... cece eee eee eee 12
Service interval display..............0. 239
Software information...............0- 231
Switching tabs.......... 0.000... ee eee 12
Switching the view.............2--000 eee 12
Vehicle Tunchions cis + «issu a «esi 9 6 eres 13
Version information..............0... 231
Instrument illumination................. 52
Integrated assistance................0-. 17
Integrated Toll Module................. 139
Intelligent search
Navigation.................0..0.000. 195
Interference-Causing Equipment Standard
(ICES)... eee eee eee eee 289
Interior lighting............-.....00e 51:52
Interior monitoring................0000- 35
Intermittent mode (windshield wipers) ..... 54
International travel. «sso 6s awe oe wee 6 190
Internet
refer toconnect.......... cece eee eee 186
Internet radio
refer
to Online radio.............. 211,212
Intersection assistant.................. 163
TONIZer eee 86
iPhone
refer to Audi music interface........... 217
J
Jump starting....................0.00. 274
K
Key. eee eee ee 32,36
Convenience opening and closing......... 44
Key*replacement:. . «css se ones ee ons aes 36
Mechanical key............02.000 02000 36
NOURGCOONIZEO = acces ¢ = caves + Stee 3 Eee 91
PANIG Butt ois: 2s ceinane mo scat 2 x cucuaie 3 ov 36
Replacing the battery.................. 38
Unlocking and locking................-- 37
Vehicle COd€ wis ¢ s wea ¢ ¢ name + ¢ wee ss 36
K@YUSERs « ¢ sews + © sees « © ces ¢ © dees oF es 30
KiCkK-COWils : nacy s 3 seme x a ems 2 5 tome £2 ee 93
L
Lane assist
refer to Lane departure warning......... 155
refer to Lane guidance................ 155
Lane departure warning................. 155
Cleaning the camera area.............. 262
Lane guidance.................-00 000s 147
LASOR SCANNER: 5 cocswee iso cecese ox votes 2 w omer 130
Cleaning....... 66... cece eee eee eee 263
LATCH (securing child safety seats)......... 74
Launch Control. .....................005 93
Leather care andcleaning............... 264
Legal information
License subscriptions................. 231
Software information................. 231
Software licensesii:s « «sau ox sean + siaema « 231
Version information...............4.. 231
License plate bracket..............0000. 287
Lifting points (vehicle jack).............. 271
Light/rain sensor
Headlights ....... 0... cece eee eee eee 48
Intermittent mode (windshield wipers).... 54
Lighting
EXtGCiOrs » wens 2 v new 2 o gow © Kamm oe ree 48
TR@ Ki ON, csswess «+ ssctie 2 o stesinne © eowiente w= sarees © 51
LIQIES 3 ccccoe 2 x sneave a v emcee v ences 2s eum ¥ ee 48
Lights on the charging port
refer to Charging display............... 114
297
Pedal Siciiie 2 venesese © wees ee commen ov ances ov eneveve 93
Pedestrian detection...........0..0e00. 137
Perchlorate: « casi +s gaa + eam « s yews 6s oe 285
Peripheral.camerasisies ss exis ss cena ev cen 168
Phone
Connecting a second mobile device...... 176
Disconnecting a mobile device.......... 77
Phonebook
refer to Directory.............e eee eae 180
PIN
4-digit myAudi PIN..............-..4.- 29
Protection acne « 2 scasere o 2 ensece 6 a someee 6 states 30
Playback (miedia)'s « 2 sass x 2 saws oe em oo 218
Podcast
refer to Online radio...........06. 211,,212
POliSHINGpeass + 2 vei oo oan see a oO a we 263
PollUtantTilters » asi ss wees waawy + eeu a 84
Power closing (doors). ..cs.sscves se reese 32
Power Meter’: sows se eens sy eres xe ees 11.13
Power SourceS... 2.2.0... e eee ee eee 78,217
Power windows...........-.0 00 eee ee eee 43
MalfURGHOMin: + nase 2 pews x ¥ momma e eaUeE 43
Power windows malfunction.............. 43
Predictive control.......... eee eee ee eee 148
Predictive messages.................0-. 143
pre sense
refer to Audi presense.............008 156
Presentation mode.............02-000ee 206
Presets
RadiOvews ¢ ¢ sess ¢ yee ge ee ge ew cs 210
Presets list
refer'to Presetsie. . 2 sees ee sewn eres ve 210
Pressure
Tire pressure monitoring system........ 259
TireS 0 eee 251
Profile picture... 2.2... 2 eee eee eee 29
Protecting........... cece eee eee eee eee 263
Pyrotechnic elements........0....0eeee 285
Q
QUATERO's: = wsnans + ccswene x x suenece = w tenons G x anoR & 105
Selective wheel torque control.......... 106
Quick charging. ........... cece eee eee 109
300
Radio... eee eee eee eee eee ee 207
RagiOte Xtc x o wave s 2 gem a a eeees ¥ 2 eee 210
StAtiOMilist oes a x wane on cccwowe te ot anmsaus aed 207
Radio communications equipment........ 287
Radio equipment...............-+-008- 287
Radio Standards Specification (RSS) ....... 288
RaiUVeanniens « savaz 2 < sais ¢ © RavOR & E Sane Gs 103
Rain/light sensor
Headlights i; << secu ss eeee os ees se eee 48
Intermittent mode (windshield wipers).... 54
Random
refer to Shuffle...............00000 0 220
R@NGR’. » « sarseus » « ounces wm sninaede & w smoues «maa 14
RangesMode isies ceisin eo rarer ee nave oo oreo 95
RANGE MOMITOP. 5 & sess 2 & coamese & & osevems & + seen 95
Range‘potentials cos «5 css ys sees 2 6 ces e 95
Range (CLS CEC) ws + yap 2 remy ss qwme ges 202
Reading lights: < = sess = = seme se vem 2 tees 51
Rear cross-traffic assist............0000. 173
Rear lid
refer to Luggage compartment lid........ 40
Rearview camera: = i esas ei eres ss eee ees 168
Rear window defogger............-..0--- 86
Rear wiper blades
GHANGING!ss 5 = mene 3 x emp ee ome 4 o ReRS By
Cleaning ies 2 sscowe 2 a soeneve ¥ cavens we © eumeoi we © ee 57
REAR (climate control system)............ 85
Recirculation Mode « sei ¢ 2 aes x 2 cays va on 86
RecUPEration sas 2s exaw cs ees oo eee e 14, 94
RefriGePaNtOl lias so wees se aes s Keees ERE 291
Remote access authorization (key user)..... 30
Remote control
Garage door opener...........-.2ee eee 45
Remote control key 36
Convenience opening and closing......... 44
Key replacement............00. 00 eee 36
LED... eee 38
PANIC fUNCtION:. « eas 2s wee ss wees es He 36
Replacing the battery.................. 38
Unlocking and locking...............05. 37
also refer to Vehicle key..............-. 36
Removing the caps (wheel bolts)......... 270
REDAINS « aime » & earas 3 & Sans & § See 7 x HERE G 285
Replacement key... 0... 2... eee eee e ee eee 36
Index
WeIQRts: « & sossce vo ssesen ww cones vo ane vw aes 291
Wheelbollts « incase «i scamane o « ovoane x 0 asuwon #0 8 255
anti-theft........................00. 270
Tightening specification............... 272
Wheels. ... 2.2... ccc cece eee eee eee 241
Cleaning’s < « secs = s gees ts eewe es oes cos 263
Glossary of tire and loading terminology .. 244
Loose wheel warning.................. 256
ROPIBCING « aces s woes as pews « e Hows ae wee 269
Tire pressure monitoring system........ 259
Tires and vehicle load limits............ 253
Wheelwrench.....................00. 267
Wi-Fi
Hotspot settings.............-.00000- 189
Using’a hotspot weca 5: ccce ey pews sy eee 187
Wild animal recognition................ 137
Window and mirror heating............... 88
Windows
Child safety lock sccs << seve ss eee ee ewes 42
Cleaning and removing ice............. 263
Convenience opening and closing......... 44
DeTrOStid « « caus ¥ « caw a © cow ao cue ex 86
Opening and closing................... 43
Power windows....... 0.0... eee eee eee 43
Windshield
ClGANING s ¢ « seas x s Rees to ReRS ¢ oR Eg aE 54
also refer to Windshield................ 54
Windshield washer system........... 54,239
Reservoir capacity............--00000- 291
Windshield wipersiiccs = & sien os nase © 3 wow © 54
Winter operation
Auxiliary climate control................ 87
Car washes.................0000000 08 261
Cooling’system « ¢ sacs se swans se ones 5 ee 235
Defrosting the windows................ 86
Rear window defogger..............005 86
Removing ice from windows............ 263
Seat heating. + wesc s + amas + a ane » x case © 86
Snow chains............--22--000 000s 257
Steering wheel heating « . cess eens een 87
AROS Ss i & axssnse 6 & sasuans we & annua a & wzaseM % © eaeen 256
Vehicle battery (12 Volt)............0.. 238
Windshield washer system............. 239
WIRKEP URES saws « s mess 9 x sates se cen 2 we 256
Wireless Apple CarPlay
refer to Audi smartphone interface...... 226
Wireless charging..............eeeeaee 178
304