Media
Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover
Metadata from the medium or from Gracenote®* is displayed, depending on
availability.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Number of files
DVD drive: max. 1,000 files per medium
USB mass storage device: max. 50,000 files per medium; max. 1,000
files per playlist/folder
Format File extension
MPEG 1/2 Layer 3 -mp3
Windows Media Audio 9/10 .wma
Up to maximum 320 kbit/s
MPEG 2/4 -m4a; .m4b; .aac
48 kHz sampling frequencies
Opus Opus; .0gg; .oga
FLAC flac
ALAC .m4a 48 kHz sampling frequency
Monkey's Audio -ape
Format File extension
MPEG 1/2 -Mpg; -mpeg
MPEG4 AVC (H.264) mp4; .m4v; .mov; .avi
up to maximum 15 Mbit/s and
1920x1080 px at maximum 30 fps
Windows Media Video 9 wmv; .asf
MPEG-H (H.265/HEVC) mp4; .mov
VP8/VP9 webm
Flash video flv; .f4v
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
224
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
4KE012721BF
Audi smartphone interface
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 230. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 17. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Check if the requirements needed to connect a smartphone have been met.
227
Additional settings
Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about those settings. The available settings de-
pend on the vehicle equipment.
Date and time
» Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Automatically set date and time
— Date format
— Time format
— Automatic time zone
— Time zone
Cental ah ey
» Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Volume
— Pressure
— Consumption (electric motor)
Language and keyboard
» Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard.
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
228
Keyboard
See > page 22.
Requirement: an audio source must be active.
» Applies to MMI: Select on the home screen:
SETTINGS > Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
Plea ee ely
> Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tones.
Possible settings:
— Announcement volume
— Welcome sound
ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
Gi) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Index
Listening to music
refer to Media.............0000ee 215, 218
Load... 22... eee 291
EOGAUUSERS Ia: © cnences o + seem « 6 wpnnwe © a seem ww 8 29
Locking and unlocking
By remote control................00005 37
Using the lock cylinder................. 35
With the convenience key............... 37
Low beam headlights..................0, 48
LTE
refer to Exterior antenna.............. 178
Luggage compartment: si cscs 6 6 sana 6 8 es 79
Cargo floor........ 2... eee eee eee eee 83
COVER iss < = meus & § eeteS & EG FE RG 2 ie 81
Increasing the size... .. 22... eee eee eee 82
Power SOUrCeS ... 1... eee eee 78
also refer to Luggage compartment...... 73,
Luggage compartment lid
Closing bUttON ss ; « ssa¢s sacks pees eee 40
General information ...........0..00008 39
Mechanically unlocking...............-. 42
Opening and closing.................-. 40
Opening and closing with foot motion..... 41
Power opening and closing.............. 40
Lumbar support....................0005 60
M
Maintenance’. « since = + coin 2s wow © ners © 6 285
Maintenance intervals... .siec se wae a 6 ecauee 239
Manually releasing the charging connector. 116
Manually releasing the charging port door.. 116
Manual operation
Charging connector.............-.++-- 116
Charging port door..............0000. 116
Map
Changing the scale................... 197
Displays ccssc s 2 nese
Operating ......... 0. cee eee eee eee 199
Setting the destination................ 197
MAP
refer to Message Access Profile......... 183
Map PrevieW as = i xews + y eee + v OFS Fv oe 197
Map update................0 20-00 202
MYAUI APP + meus se cea se meee se mee ve 203
OMNME & sncrane « « oweasm «woes @ wespenue o muetem 203
USB
connection........... 00 eee e eae 203
298
Massage function...............-0020e ee 60
Front... 2. eee eee 61
Mechanical key............00 00000 e ee eee 36
Media cmesces mo emia w 5 saoreas 6 5 ewes a oe 215, 218
Drives... 2... cece eee eee eee eee eee 215
Supported formats.................-- 223
Média cette an < » muon « x amex x wees = ree 9 219
Memory function. ........... eee eee eee ee 67
Menu language
refer to Setting the language........... 228
Meritt pathic: « » seen 2 o meme y oes se ReeR ee 16
Message Access Profile................- 183
MessageS ..... 2... eee eee ee 183
Mirror compass.......- 00-00-0020 eee eeee $7:
Mirrors
Adjusting exterior mirrors.............-. 52
DIMMING: = exes s + meres o = worm a x wees se ve 53
Vani tyZAnOk'. « sccrwos « a soncess © x snanenn @ 0 samene 3 54
MMI
refer to Multi Media Interface........... 17
Mobile device
referto Telephone...........-eeeeeeee 175
Mobile device reminder signal............ 179
Motor compartment
Opening and closing the hood.......... 234
OVERVIEWS. secs: a 2 omeees oe amen @ 8 ewes @ 2 235
Safety precautions..............000005 233
Storage compartment................2. 79
Mountain passes.................0.00. 100
Mountain roads................00000 0s 100
Multifunction steering wheel
BUEGONSS: ¢ x seas x 5 eas 3 eae ee He ee 12; 28
Operating’ « = wees 2 wom so weseme so ee ww 12
Programming buttons...............05- 28
Voice recognition system............... 25.
Multi Media Interface................... 17
Menus and symbols..............2+-04- 18
Operating’. «owes «+ sence» 6 avarcie s ¥ sere 15,18
Switching the displays on or off.......... 17
Muting.......... 0.0.00 cee eee eee ee eee 28
myAudi..... eee eee eee 29,187
myAudi navigation................. 194, 197
MYAUGEUSENSs. « saccis o eee we ewe a wee es 29
N
Narrow ar@aS wesc oo een oo een vem oo oe 153
4KE012721BF
Replacement parts.............-.00000- 287
Replacing fuses ........ 000 esc ce eee ees 277
Reporting Safety Defects................ 287
Reverse gear
refer to Gear's « ssc » waver 6 owe es eter 92
RIMS:s ss sesccie = o secece oo ee 2 ween eo a eo 255
Cleaning ....... 0... cece cece eee 263
Road Garnier crs ao sumene 2 3 omme o wneno © woe 103
ROLLING 2 sccmnes 2 snece ev mice ee anaes =n aerene @ ¥ 91
Rolling ability
Electromechanical parking brake......... 98
Hold assist....................0.00005 99
Transmission idle’s « 2 wees + ease 2 5 pea o 5 we 93
Roof
refer to Panoramic glass roof............ 44
ROOFLOA « swisins as sxawes oo orosaun oo imaeen ow a 291
Roofifackeuws s ¢ geen ss news sy ewes ¢ oREES ¢ ae 83
also refer to Roof rack..............0--. 83
Route guidance
StOpPiINg...... cece eee eee eee eee 198
also refer to Navigation............... 194
Raeute planner (@-trOn): « «cows oe coen sc eee 198
Running direction (tires)...........00005 272
S
Safety belts. ........ 0... cee eee eee eee 64
Cleaning « ¢ ecews ¢ 2 sews ¢ e seems co oem ee os 264
LOCKING ire = = wosicens w= coevece « © eweere © w cireuene ou ee 75
Securing child safety seats.............. 75
Satellite map... 2.2... eee eee eee 202
Screen
refer to Touch display..............000. 15
Screwdriver .......... 0c c eee e eee eee 267
Search function
refer to Free text search............... 222
Seat heating............ 0. eee eee eee 86
Seats
Adjusting the front seats............... 60
Cleaning « « sess vs ewes ow seen 2 a sure & o oe 264
Folding
Front passenger’s seat adjustment....... 62
Head restraints: « sisi so oun 2 x svemve © 2 ome 63
Massage function.............. eee eee 60
Memory function..............2-.0 eee 67
Resetting the position.................. 61
Storing aseat profile................... 67
Seatventilationrc «cow «x cecsoee wx awavous oo as 86
Securing the vehicle ............c0eeeeees 91
Selecting a source (media).............. 218
Selector lever's « saws « x warms s g eres ag es g 92
Sensors
Coverage areas aves. w 3 saves w 2 coms o 0 ous 130
Locations..... 00.0.0... ce eee ee eee 131
Service interval display..............0.. 239
Setting measurement units.............. 228
SOCLINGS’s 5 2 ssees w & come © o cone so meses oH Hee 228
Announcements and tones............. 228
Bluetooth........................005 229
Datetaniel tim@iss s ¢ wusu s ¢ eeens « ¢ caves a 2s 228
Dit CORY. cesses x © cance 4 o memes ow memes % sree 183
E-mail... eee eee 184
LANGUAGE sce x + mewn x 2 eS 4 2 EEE 4 2 ce 228
Measurement:umitsice 6 2 cance so namie x + anne 228
Media... .. 2... cee eee eee eee eee 222
NaVigatioOnies + « sac = « sat ¢ x news se ees 205
Radi@iavsns x © suns ov svarene sw amma © x xno Wa 0 213
Sound .......... 0000 eee eee eee eee 228
SYStEM s < s dawg < fae & @ Hotes GY Here ¥ oe 228
Telephone :evccsie = seceses o = eierewe = 4 aoeuene © v eeeve 182
Text MesSageS... 1.2... cee eee eee 183
TIME ZONGicas « s awe 3 y Gee + EES Ge eR 228
WWicEi OTSPOE acces 2 6 cee ov ee a coe oo 189
Setting the charging target.............. 115
Setting the language...............-... 228
Setting the time ss ¢ ¢ ees ss pees cv teas 9? 228
Shift paddles
Adjusting recuperation................. 95
Ship ¢arriet > sees <= ewe s 5 eews =e ewe ee oe 103
SHOp)s = = ews ¢ o ees 2 o ees ge teen gs eee 188
Shortcut
referto Shortcuts « sess a seas ss ova sean 21
SHOPteUtss « < means = nwa ov ewe yy BeeE Ge 21
SHUfElGnye = = soem : seems ¢ SRR GE ReGH s Fe 220
Side assist... .............0 00000 c eee 160
Cleaning the sensors...........00e0 00 262
SIMPGStG 's seus x + emmys xs eae ge Ree ee GOR 187
Sliding/tilting sunroof
refer to Panoramic glass roof............ 44
Smart Favorites
refer to PresetS.........-..00--00 eee 210
Smartphone
refer to Telephone.............02e0 00s 175
301