2021 AUDI A8 ignition

Telephone

After connecting successfully
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Applies to: vehicles with Rear Seat Remote: To
have contacts and call details displayed only on
the Rear Seat Remote display, activate privacy
mode > page 214/> page 218.
Depending on your cell phone and the connection
type, you can use the following functions in the
MMI:
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See 9 page 219.
G) Tips
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may need to down-
load contacts and confirm access to your
messages separately.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— You can manage additional settings for con-
nected mobile devices in the Connected de-
vices menu > page 265.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
210
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
eit aco 1c del
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile phones to the MMI
at the same time using the Bluetooth HFP, for ex-
ample a business phone and a private phone. You
can be reached in your vehicle through both mo-
bile phones.
Applies to: mobile devices with Bluetooth Mes-
sage Access Profile (MAP): You can send and re-
ceive messages with both mobile devices
=> page 219.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI. and displayed in the Rear Seat Re-
mote* if available. The vehicle must be stationary
and the ignition must be switched on. The Blue-
tooth settings must be open on your mobile de-
vice during the connection setup. The mobile de-
vice to be connected must not be actively con-
nected to any other Bluetooth device.
> Enable the Bluetooth function and visibility on
the MMI = page 264 and the mobile phone.
> Applies to: MMI: Select on the home screen:
PHONE > C°, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > [ > Connect.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
> Follow the system instructions.

Telephone

— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi phone box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05. At the time of
printing this user manual, the CPC-2-1-05
client procedures circular of ISED Canada
was available at the following web page:
http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08942.html.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
The system complies with United States FCC
regulations and ISED regulations > page 341.
212
Making phone calls using the exterior
antenna
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
Applies to: vehicles with front Audi phone box
» Fold open the holder for the Audi phone box (4)
=> page 211, fig. 153.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device with the rear side against the phone
symbol (2) in the center of the Audi phone box
and holder (@).
Applies to: vehicles with Audi phone box in the rear
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 211,
fig. 154 in the center of the Audi phone box
with the display facing up.
Charging the battery using the USB input
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 252.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ °% page 211,
fig. 153/> page 211, fig. 154.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.

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Telephone

Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
Depending on vehicle equipment, you may be
able to charge your mobile device wirelessly with
the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
>» Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Applies to: vehicles without Audi phone box in
the rear: Switch the Mobile device wireless
charging function on.
> Applies to: vehicles without Audi phone box in
the rear: Switch the Mobile device wireless
charging in front or Mobile device wireless
charging in rear function on.
Applies to: vehicles with front Audi phone box
> Fold open the holder for the Audi phone box (@)
=> page 211, fig. 153.
> To charge your mobile device wirelessly, lay
your device with the rear side against the 9
symbol @) between the Audi phone box and
holder @).
Applies to: vehicles with Audi phone box in the rear
> To charge your mobile device wirelessly, lay it
on the @ symbol @ > page 211, fig. 154 in the
center of the Audi phone box with the display
facing up.

ZA WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 inches (6 cm) to
the Audi phone box charging plate. The
thresholds for prolonged exposure at this
distance comply with ICNIRP1998. There-
fore, interactions such as irritation of senso-

ry organs, malfunctions of active implants
(such as pacemakers, infusion pumps, or
neurostimulators) or effects on passive im-
plants (such as prosthetic limbs) is highly
unlikely. If you have an implant, consult a
medical specialist if you have any questions.
You can also switch the function for wireless
charging in the Audi phone box on or off
separately for the front* and rear*. You can
continue to charge your mobile device using
a cable connection.
@ Tips
—The maximum charging output is 5 W.


— The charging time and temperature will vary
depending on the mobile device being used.
Mobile device reminder signal
Applies to: vehicles with Audi phone box
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi-capable) or connect-
ed to the Audi music interface with a USB adapt-
er, and the Audi smartphone interface must be
active or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter
connected to the Audi music interface.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
213

Telephone

Accessing favorites
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Favorites.
Opening favorites using the multifunction
steering wheel
» Select in the instrument cluster: Telephone tab
> ) button > Favorites.
Storing favorites
> Press YY © page 216 in the business card, or
> Press Store as favorite in the options
> page 215.
Deleting favorites
> Press W => page 216 in the business card, or
> Select: Favorites > Z > one or multiple favor-
ites or Select all > Delete > (Done).
i) Tips
The favorites can only be edited via the MMI.
Managing the directory
Applies to: vehicles with telephone
You can manage up to four directories in the
MMI.
Requirement: a mobile device must be connected
to the MMI.
Opening the directory
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Contacts.
The contacts will be displayed. You can change
the sort order > page 219, Sort order.
Deleting imported contacts
Requirement: you must have imported at least
one contact > page 219.
> Select: Contacts > Z > one or more text mes-
sages > Delete > (Done). The imported contacts
are deleted.
Directory options
» Press and hold a contact in the directory until
the Options menu appears.
216
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 215.
— Send contact: you can select Text message or
E-mail > page 219.
— Send text message > page 219.
— Send e-mail > page 220.
— Save as a shortcut > page 24, Shortcuts.
G) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MML is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press on a contact in
the directory, or
> Press @ in the call list ©) > page 215, fig. 156.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press YW.
> Deleting a favorite: press Ww.
> Sending a text message: press |.
» Starting navigation: press on an address.
> Sending an e-mail: press on an e-mail address. >

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Audi connect

established using the embedded SIM card
(eSIM).

ZA WARNING
Always follow the information found in > AV
in General information on page 222.
@) Note
Always follow the information found in >@ in
General information on page 222.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 222.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 222, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on. A
data plan must be available > page 225.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

Z\ WARNING
Always follow the information found in > A\
in General information on page 222.
() Note
Always follow the information found in © in
General information on page 222.
G@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 341.

Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
—A myAudi user must be logged in for some
Audi connect Infotainment services.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Au.
> To display the weather for a location, press ona
location in the list.
223
>

Audi connect

> To display the weather for your current loca-
tion, press on the location that is marked with
the crosshairs.
Requirement: route guidance must be active.
> To display the weather at your destination,
press on the location that is marked with the
flag PB.
Adding a location: select: WEATHER > Gu > Ina
new city > a location.
Removing a location: select: WEATHER > 44 > Z
> one or more locations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 225, Wi-Fi.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 222.

©) Note
Always follow the information found in >@ in
General information on page 222.
224
Audi connect vehicle
control services
Services
Applies to: vehicles with Audi connect vehicle control
Using Audi connect vehicle control services, you
can perform tasks such as viewing data about
your vehicle or control vehicle functions remote-
ly.
You can view and use services available for your
vehicle at my.audi.com or through the myAudi
app.
Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle.

Z\ WARNING
— Always follow the information found in > AA
in General information on page 222.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable

socket ,and if the ignition is switched off.

G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these

4N0012721BF
Audi connect

functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
> Set the key user > page 38.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.

))_ Not available in every market.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

Z\ WARNING
Always follow the information found in > A\
in General information on page 222.
@) Note
Always follow the information found in >@ in
General information on page 222.
peeve Mo) Elen
Applies to: vehicles with Audi connect

Data plans must be purchased in order to use cer-
tain services >@) in General information on
page 222.
You can purchase data plans at my.audi.com.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 222.
() Note
Always follow the information found in >@ in
General information on page 222.
@) Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.

225

4N0012721BF
Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 227.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 228.

ZA\ WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-

work coverage area for the mobile phone service
provider selected by Audi.
@ Tips
—The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 227.
Making an emergency call
Applies to: vehicles with emergency call function
tS oS 3
=| s a
oo
Fig. 157 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED () blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >
227