Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
-Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
e tool kit, tire m
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
Fig. 170 Luggage compartment: cargo floor cover
The vehicle tool kit, vehicle jack*, tire mobility
kit*, and compressor* are stored in the luggage
compartment under the cargo floor cover
> fig. 170.
> Lift the cargo floor by the plastic handle
> fig. 170.
> Applies to: sedan: Hook the handle into the lug-
gage compartment seal.
> Applies to: vehicles with spare tire: Turn the
handle counter-clockwise and remove the spare
tire.
286
» Applies to: sedan: Unhook the cargo floor cover
again before closing the luggage compartment
lid.
G@) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 286.
> Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 286.
Using the tire mobility kit
Applies to: vehicles with tire mobility kit
B8U-0100
Fig. 171 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
oA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4 mm) @ © fig. 171
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again> A\.
Z\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@ Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
ZX WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
288
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 286.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 286 and the
spare tire > page 292.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.
ZX WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
4K0012721BE
Emergency assistance
Removing and installing a wheel
@ Rg Tt
“ 0 oO
B8K-1477
Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 179 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit by hand in the empty wheel bolt hole
> fig. 180”.
> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 291 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
D Applies to: vehicles with ceramic brake rotors*: Use a sec-
ond alignment pin* from the vehicle tool kit for the lowest
hole according to the steps described for the first align-
ment pin.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench*.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
ZX WARNING
— Read and follow the important information
and notes under > page 263.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex
socket will not achieve the required
tightening torque, which increases the risk
of an accident.
() Note
When removing or installing the wheel, the
rim could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
291
4K0012721BE
Emergency assistance
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
—The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
C) Note
—If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
295
Emergency assistance
(50 km), then transport the vehicle ona
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 101.
— Switch Audi pre sense* off > page 153 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 295.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 296,
=> page 297.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 56. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
296
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > /A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 107.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA\ WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.
Front towing loop
Fig. 183 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 286.
> Press the cap inward with brief, strong pressure
> fig. 183. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
4K0012721BE
Fuses and bulbs
This can cause damage to the electrical sys-
tem and increases the risk of fire.
() Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
G@) Tips
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.
Fuse assignment - left footwell
Fuse panel @® (black)
4 |Engine components
S| Brake light sensor
6 |Engine valves
7 |Engine components
8 |Engine components
9 Engine components, 48 V water pump, 48
V drivetrain generator
10 | Oil pressure sensor, oil temperature sensor
Engine components, 48 V water pump, 48
11 |V drivetrain generator, 12 V drivetrain gen-
erator
12 | Engine valves, engine mount
13 | Engine cooling
14 | Engine control module, fuel injectors
Engine sensors, ignition coils, oxygen sen-
sors
15
RAZ-0195
ay
i
Toren
BARRIER P ala
Fig. 188 Left footwell: fuse panel with plastic clip
The fuse assignment @) and @) is in the opposite
order on right-hand drive vehicles.
16 | Fuel pump
Fuse panel (2) (red)
No. | Equipment
1 |Anti-theft alarm system
2 | Engine control module
3 | Left front lumbar support
5 |Horn
6 | Parking brake
7 | Diagnostic interface
8 |Roof electronics control module
9 | Driver assistance systems control module
10 | Airbag control module
iW Electronic Stabilization Control (ESC), An-
ti-Lock Braking System (ABS)
12 | Diagnostic connection, light/rain sensor
Climate control system, vehicle electrical
1
3 system control module
14 | Right front door control module
Fuse panel (@) (black)
No. | Equipment
Climate control system compressor, vehi-
15
cle electrical system control module
Catalytic converter heating
Auxiliary battery control module, brake
16 ;
system pressure reservoir
2 |Engine components
Engine components
299
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Fuses and bulbs
Fuse panel (2) (brown) Fuse panel (2) (black)
4 |Head-up display Luggage compartment lid central locking,
Climate control system, fragrance system, 11 | fuel filler door, sunshade, luggage com-
5 ionizer partment cover
9 |Steering column lock 12 |Luggage compartment lid control module
Fuse panel (2) (red)
No. Equipment
1 |Suspension stabilization control module
2 |Service disconnect switch
4 |Electric drive system
5 | Brake system, brake booster
6 |High-voltage battery water pump
7 |Auxiliary climate control
8 |Climate control system compressor
9 |Auxiliary battery control module
10 | High-voltage battery
11 |High-voltage charger
14 |Thermomanagement, water pump
15 | Thermomanagement control module
Fuse panel (3) (brown)
No. | Equipment
1 | Driver assistance systems control module
2 | Audi phone box
Fig. 190 Luggage compartment floor: fuse panel with
plastic clip
Front seat electronics, right lumbar sup-
a port
Fuse panel (@) (black) 4 |Side assist
No. | Equipment 5 |Rear climate control system control panel,
1 | Thermal management Infotainment system control panel
3 | Passenger’s side rear safety belt tensioner 6 |Tire pressure monitoring system
4 |Driver’s side rear safety belt tensioner 7 |Emergency call system
5 |Air suspension/suspension control 8 Auxiliary heating radio receiver, tank mod-
6 |Automatic transmission control module ule
7 |Rear sliding sunroof, rear spoiler 9 |Automatic transmission selector lever
8 |Rear seat heating 10 TV tuner, data exchange and telematics
9 | Convenience system control module, left centro mouule
tail light
ll Convenience access and start authoriza-
10 | Front belt tensioner on driver's side tion control module
12 | Garage door opener
13 | Rearview camera, peripheral cameras
301
4K0012721BE
Data privacy
Data privacy
Privacy
notice
You can find information about responsibility for
data protection in the MMI.
Transmitted information
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Legal notes > About Audi
connect.
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
The functionality of the park assist plus requires
detecting and evaluating the vehicle's path. This
is done by cameras installed permanently on the
vehicle that detect objects in the vehicle's sur-
roundings (such as obstacles or guard rails). The
live images from the cameras are transmitted to
the applicable control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
5 io. oO
2 x= + oO
Fig. 191 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
ZA\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
h data recorder
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time, >
303