2021 AUDI A6 service

4K0012721BE
Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 23 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
>» Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

ZA\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 192.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
> page 231.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 235.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 234 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection = page 181.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1.
235
>

4K0012721BE
Checking and Filling

corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, Audi recom-
mends fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
Refueling
Messages
A Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Fueling procedure


Fig. 154 Right rear side of the vehicle: opening the fuel
filler door



Fig. 155 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
> Unlock the vehicle if necessary.
> Press on the Left side of the fuel filler door to
open it > fig. 154.
> Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 155.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
239
>

Checking and Filling

can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 2391).
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A\.
Explanation of warnings (sticker in the engine
compartment):

Hot engine components!
@® Rotating parts!

The radiator fan can switch on at any
LS, time!

High voltage! Switch off the engine be-
5 fore coming into contact with any igni-
tion system components!




The catalytic converter can be damaged
"271 if the oil level is too high!

Always follow the instructions in the op-
erating manual.


)) Depending on the engine and country
242

ZA WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— Ifa gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.

4K0012721BE
Checking and Filling


— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.



A WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
® Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood
The hood is released from inside the vehicle.


Fig. 158 Footwell: release lever


RAZ-0016]





Fig. 159 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
243

4K0012721BE
Checking and Filling

Engine compa ta CaN]

The most important check points.



Fig. 160 Typical location of the reservoir and the engine oil filler opening (example)
Observe the safety precautions > page 242, Gen- Eng ine oil
eral information.
If the engine oil level is too low

@ Washer fluid reservoir (>) > page 254
@® Jump start point (+) under a cover, (-) with If you need to add engine oil, use an oil that is
hex head screw > page 254, Charging the 12 listed on the sticker. The sticker is located at the
Volt vehicle battery > page 293, Jump start- _ front of the engine compartment > page 245,
ing fig. 160. When using the engine oil listed on the
@® Coolant expansion tank (£) under a cover sticker, you can adjust the oil level as often as
> page 250 needed.
@® Engine oil filler opening ("27) > page 247 If engine oil that meets the recommended speci-
© Brake fluid reservoir (O) under a cover fication is not available, in an emergency you
=> page 251 may add a maximum of 1 quart (1 liter) of
© Sticker* for engine oil specifications ACEA C3 or API SN engine oil one time until the
=> page 245 next oil change.
The coolant expansion tank and the engine oil For more information on the correct engine oil
filling opening may be located in different places for your vehicle, contact an authorized Audi deal-
within the engine compartment, depending on er or authorized Audi Service Facility. Have the oil
the engine version. changed by an authorized Audi dealer or author-
ized Service Facility. >
245

Checking and Filling

@ Tips
Audi recommends using engine oils provided
by Audi Genuine Parts.
Messages
Engine oil pressure
i Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 246.
— If the engine oil level is too low, add engine oil
=> page 247. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
& Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 246 and add engine oil
immediately > page 247.
i Add max. x qt (x l) oil. You can continue
driving
Add the amount of oil shown immediately
=> page 247.
Reducing the oil level
3 Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
Engine oil sensor
BS Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
246
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
3 Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
& Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
Tf Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
@ Tips
The oil pressure warning = is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil level can be checked in the MMI.
Observe the safety precautions > page 242, Gen-
eral information.
>» Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 247.

Checking and Filling

4K0012721BE
® Note thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
If the engine oil level is too low or too high,
there is a risk of engine damage.
@ ) sary care and accuracy and may take time.
Tips An authorized Audi dealer or authorized
The oil level indicator in the display is only an Audi Service Facility is trained in accurately
informational display. If the oil level is too measuring the oil consumption.
low, a minimum oil warning appears in the in- — You can find information on engine oil and
strument cluster. Add oil and close the hood. engine oil capacities for the USA at www.
The current oil level will be displayed on the audiusa.com/help/maintenance, or for Can-
MMI the next time the ignition is switched on. ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
@) Tips audi-service-schedules.html, or call
The engine oil consumption may be up to 800-822-2834.
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. In RS models, the oil consumption may
be up to 1 qt/600 mi (0.8 L/1,000 km). Con-
sumption may be higher during the first
3,000 miles (5,000 km). The engine oil level
must be checked regularly. It is best to check
each time you refuel your vehicle and before
long drives.
— Because of the Lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the Fig. 161 Engine compartment: engine oil filling opening
service life of the engine. Engines generally covet Sxem BE)
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.

RAZ-0072|


Observe the safety precautions > page 242, Gen-
eral information.
— Under normal conditions, oil consumption > Turn the engine off.
depends on the quality and viscosity of the > Open the hood > page 243.
oil, the engine RPM, the climate conditions, >» Unscrew the cap %~ for the engine oil filler
and the road conditions. The dilution of oil opening > fig. 161.
from condensation or fuel residue as well as > Carefully add 0.5 quart (0.5 liter) of the correct
the age of the oil also play a role. Because oil > page 245.
engine wear increases with mileage, oil con- > Close the engine oil filler opening cap.
sumption will increase again over time until > Close the hood = page 243.
it may be necessary to replace worn compo- > Restart the ignition after two minutes and read
nents. the current oil level in the MMI > page 246,
— Because all these variables play a role, it is Checking the engine oil level.
not possible to define an oil consumption » Applies to: using engine oil that meets the rec-
standard. Therefore, the oil level must be ommended specification: Add some more en-
checked regularly. gine oil again if necessary.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
247

Checking and Filling


ZA\ WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.
@) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.

@ For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
CET Ute Rie Lae!
Audi recommends having the oil changed at an
authorized Audi dealer or authorized Audi Serv-
ice Facility.
Observe the safety precautions > page 242, Gen-
eral information.
248
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, Audi recommends
having your engine oil changed by an authorized
Audi dealer or authorized Audi Service Facility.
If you change the engine oil yourself, please note
the following important information:

ZA WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.