2021 AUDI A4 service

8W1012721BC
Warm and cold

& Defrosting
The windshield and side windows are defrosted
or cleared of condensation as quickly as possible.
Align the outer air vents with the side windows.
The maximum amount of air flows mainly from
the vents below the windshield. Recirculation
mode switches off. The temperature should be
set at 72 °F (+22 °C) or higher. The temperature
is controlled automatically.
You can switch the defroster on or off using the
X& button. You can switch the function off by
pressing a knob (4).
@ Rear window defogger
The rear window defogger only operates when
the engine is running. It switches off automati-
cally after 10 to 20 minutes, depending on the
outside temperature.
To prevent the rear window defogger from
switching off automatically, press and hold the
® button for more than three seconds. This is
stored until the ignition is switched off.
Vents
You can open or close the center and rear vents in
the cockpit and the vents in the rear center con-
sole using the ridged thumbwheels. The levers
adjust the direction of the airflow from the vents.
Residual heat
You can activate the residual heat function when
the ignition is switched off by pressing the knob
@ (left side). The residual heat from the coolant
is used to heat the vehicle interior. The residual
heat function switches off automatically after
about 15 minutes.
Additional settings
Applies to: vehicles with 3-zone deluxe automatic climate
control system
You can adjust additional settings.
> Applies to MMI: Select on the home screen: VE-
HICLE > Air conditioning.
Auto recirculation
When switched on, automatic recirculation con-
trols the recirculation mode automatically. You
must press the && button if fog forms on the win-
dows.
Steering wheel heating
Sica Lie mola
Applies to: vehicles with steering wheel heating
> Press the @ button on the multifunction steer-
ing wheel to switch the steering wheel heating
on and off.
Applies to: vehicles with steering wheel heating
@ Steering wheel heating: on / Steering wheel
heating: off
This message appears if you switched the steer-
ing wheel heating on or off by pressing the but-
ton on the multifunction steering wheel.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the engine
compartment or at the front or back of the hood.

Symbol
A
ss
at
Meaning

Warning: the A/C system must only
be serviced by qualified technicians.

Refrigerant type

Lubricant type >

93

Warm and cold


Symbol | Meaning

Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities)

The A/C system must only be serv-

e
Ri} iced by qualified technicians.
& Flammable refrigerant

Make sure all components are dis-
posed of correctly and never install
q components in the vehicle that have
been removed from old vehicles or
taken from recycling.

Lubricant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant oil used in the vehicle’s A/C system. For the
refrigerant oil quantity, refer to the Technical Da-
ta > page 287.

ZX WARNING
To ensure secure and safe operation, the A/C
system must only be serviced by qualified
technicians and certified technicians (SAE
standard J2845).

@ Tips
— Never repair the A/C system evaporator with
components from old vehicles or from recy-
cling.
— New replacement evaporators for portable
A/C systems must be certified and labeled
as such, so that they comply with the SAE
standard J2842 HFO-1234yf and R744.
94

Driving

— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
G) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
= Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
B Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 95, fig. 93.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
96
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
> Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Securing the vehicle against rolling
Secure your vehicle to prevent it from rolling be-
fore exiting the vehicle.
> Set the parking brake.
> Select the “P” selector lever position.
> If parking on a steep road, turn the steering
wheel so that your vehicle will roll against the
curb in case it should start to move.
If one of these measures is not possible, for ex-
ample because there is no vehicle power, you
must secure your vehicle against rolling using ad-
ditional measures.
> Only park the vehicle on a level surface.
> Use suitable objects to block the front and rear
wheels.
Set the parking brake before selecting the “P” se-
lector lever position. This prevents too much
stress from being placed on the locking mecha-
nism when parking on a steep surface.

ZA WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— Do not leave your vehicle unattended while
the engine is running, because this increases
the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is

pressed. To reduce the risk of an accident, >

Driving

Manually releasing the parking lock
B8W-0047

B8W-0162



Fig. 98 Front cup holder: parking lock emergency release
The emergency release is located in the front cup
holder under a cover.
You will need the screwdriver and the socket
wrench from the vehicle tool kit in order to re-
lease > page 261. Use the flat side of the reversi-
ble screwdriver blade.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 96.
> Remove the rubber mat.
> Pry the cover off the opening using the screw-
driver inserted in the slot.
>» Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise until it stops
@ and press it downward until it locks into
place Q).
> Leave the socket wrench inserted.
Resetting the parking lock
> Press the brake pedal and start the engine.
> Keep the brake pedal pressed and engage the
following selector lever positions one after the
other: "N","D", and back to ""N".
100
> Turn the engine off again.
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Reinsert the cover and rubber mat.

ZA WARNING
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 96. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
C) Note
Due to the risk of damage, carefully remove
the socket wrench when you reset the parking
lock.
Messages
i Transmission: malfunction! Safely stop vehi-
cle


Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 96. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
& Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fal Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
& Transmission: malfunction! You can contin-
ue driving. See owner's manual

8W1012721BC
Driving

There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
& Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
fal Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency release > page 100. Or
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected. Secure the vehicle
against rolling before exiting the vehicle
=> page 96.
fs} Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fs] Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
fs} P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Move selector lever to automatic position
There is a malfunction in the tiptronic mode. End
tiptronic mode by pushing the selector lever to
the left into the "D/S" position.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
101

Driving

ient and environmentally-friendly

9g
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@® Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
ME ey
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
102
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
I Cr Te (1
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 96. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.

Driving

This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
104
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
— The ESC, the brake system, or the vehicle elec-
trical system is not functioning

8W1012721BC
Driving


ZA WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 107. This especially ap-
plies when towing a trailer.
@) Tips
— In vehicles with an electromechanical brake
booster, the resistance in the brake pedal
may vary depending on the driving situation
(such as if driver assistance system are ac-
tive).
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.

— Also refer to the information about brake
fluid > page 229.
Ga 7 @ Brakes: malfunction! Stop vehicle
safely
There is a malfunction in the brake system. If
[S/ Bana fA also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution. If
the brake booster is not working, you have to use
much more force when braking the vehicle.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
Hie / © Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle against rolling > page 96.
Other indicator lights
When you switch the ignition on, the EG i @
indicator light turns on briefly to check the func-
tion. If the indicator light does not turn on, there
is a system malfunction.
file / © stays on, there is a malfunction in
the brake system.
@- A high load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.

Z\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that >

105