2021 AUDI A4 phone

8W1012721BC
Radio

Depending on the selected source and vehicle
equipment, the following functions may be avail-
able.
— Store as favorite > page 196.
— Radio text > page 196.
— Save podcast > page 198, Podcast favorites.
Related content
Channels, artists, and shows related to the con-
tent that is currently playing.
> Applies to: MMI: Select on the home screen:
RADIO > ©}.
Depending on the vehicle equipment, the follow-
ing settings may be available:
HD Radio FM/HD Radio AM
You can switch HD Radio reception on or off.
SiriusXM Tune Start
If you play a smart preset when this function is
switched on, the song currently playing on the
channel will play from the beginning.
SiriusXM subscription status
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 177.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
be loaded depending on the availability from the
different providers.
Online station tracking
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 177. A station provides information in
the background for its online station alternative
and is identified with the ™} symbol.
During reception loss in the FM frequency band,
the radio tuner can establish a data connection
and switch to an online station alternative, if it is
available. If available, you can receive your local
radio stations in every region of your country on-
line. This may result in additional costs >@®. The
symbol indicates a station that is currently be-
ing received online.
— Automatic/Off: activates or deactivates auto-
matic switching to online station alternatives.
— With request: switching to online station alter-
natives must be confirmed manually.
Preferred online radio data rate
Depending on the selected radio station, you may
be able to adjust the data rate for Internet radio
=> page 197 and for the Online station tracking.
For optimal sound playback, press High. To re-
duce data usage, press Low.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 173.
@) Tips
Delays may occur when switching automati-
cally between normal frequency bands and
online radio.
199

8W1012721BC
Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 213.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important information
on mobile devices. Audi is not responsible for
damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 207, On-
line additional data. However, in some cases, the
additional information may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 173.
Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 213 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
After
connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 203.
@ Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 214.
— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
201
>

Media

— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=> page 27.
> Start Amazon Alexa using the voice recognition
system.
» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 173.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 150 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
202
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@ Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 203.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

8W1012721BC
Media



ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
G) Tips
— Always follow the information found in
=> page 82.
—When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (9 page 202, fig. 150).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 202.
— USB device = page 202.
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 201, or you can connect an exter-
nal device directly to the Audi music interface
=> page 202.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 204.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 203.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the [=]
button.
> To select a media file or a source, turn and
press the left thumbwheel.
203

8W1012721BC
Media

Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
>» Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
Tracks
All available tracks are displayed.
> Press on a track.
Albums
All available albums are displayed.
> Select: an album > a track.
@ Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and the iTunes radio category
always require an Internet connection.
tele mitardatela ry
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 173.
G@) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
— Applies to: iPod touch/iPhone: Note the in-
formation about the Audi music interface
and the supported devices > page 202.



[RAX-0037,
Baa aeCit)
Ca
The Rock Band
The big B
eee)
ns
eae)
nc



@

Fig. 152 Center display: left side: playback view; right side: playlist
Operating
> Applies to: MMI: To open the playback view (),
select on the home screen: MEDIA > Source > a
source > a category (for example, Artists > Al-
bum) > a track.
> To open the playlist @, select List in the play-
back view @..
205

Media


Audio/video files

Supported media
Audi music interface: mobile devices > page 202 such as iPhones,
MTP players, and USB storage devices in “USB Device Subclass 1 and
6” that conform to USB 2.0: USB sticks, USB MP3 players (Plug-and-
Play capable), external USB flash drives, and hard drives

USB storage devices: exFAT, FAT, FAT32, NTFS.

File system USB storage device partitions (primary/logical*): 2 per USB connec-
tion.
Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover
Metadata from the medium or from Gracenote® is displayed, depending on
availability.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX

Number of files
USB mass storage device: max. 50,000 files per medium; max. 1,000
files per playlist/folder

Audio files

Format File extension

MPEG 1/2 Layer 3 -mp3

Windows Media Audio 9/10
Up to maximum 320 kbit/s
wis 48 kHz sampling frequencies
MPEG 2/4 .m4a; .m4b; .aac







Opus Opus; .0gg; .oga
FLAC flac
ALAC .m4a 48 kHz sampling frequency
Monkey's Audio -ape
Video files
Format File extension
MPEG 1/2 -Mpg; .mpeg

MPEG4 AVC (H.264) -.mp4; .m4v; .mov; .avi

Windows Media Video 9
up to maximum 15 Mbit/s and
wmv; .asf
warn, 285 1920x1080 px at maximum 30 fps
MPEG-H (H.265/HEVC) -mp4; .mov

VP8/VP9 .webm


Flash video

flv; .f4v

G) Tips
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device

— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
208
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.

8W1012721BC
Media

Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 202, Multimedia
connections/> page 201, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 213 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.

Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

209

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 202 using a USB adapter
=> page 202, fig. 150, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

210
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 173.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 173.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 27.