Driving
ient and environmentally-friendly
9g
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@® Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
ME ey
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
102
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
I Cr Te (1
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 96. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
8W1012721BC
Driving
Switching the Start/Stop system off and on
The )* button is located above the selector lev-
er in the center console. The LED in the button
turns on when the function is switched off.
> Press (A)°* to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver’s door and the hood must be closed
and the driver’s safety belt must be fastened.
—"P","N", or "D" must be engaged.
—The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
@ Note
Always switch the Start/Stop system off when
driving through water > page 103.
@ Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
— If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @] indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
If the parking brake is set, the engine will only
start again when the accelerator pedal is pressed.
@) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop
phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the Gy indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually >
103
Audi connect
Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle.
ZA WARNING
— Always follow the information found in > AA
in General information on page 173.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 30.
> Install the myAudi app on your mobile device
and log in with your access information.
@ Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
176
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.
ZA\ WARNING
Always follow the information found in > A\
in General information on page 173.
@) Note
Always follow the information found in >@ in
General information on page 173.
Media
— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=> page 27.
> Start Amazon Alexa using the voice recognition
system.
» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 173.
Multimedia connections
USB adapter cable
[RAH-9202
Fig. 150 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
202
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@ Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 203.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
8W1012721BC
Media
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 202, Multimedia
connections/> page 201, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 213 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
209
8W1012721BC
Audi smartphone interface
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 202.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 214. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 19. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 202.
Check if the requirements needed to connect a smartphone have been met.
211
Additional settings
> Press on the notification, or
> Open the notification in the notification center
on > page 22 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.
Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation
completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 173.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
214
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 210.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 173.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 214.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 213 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 162.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >
Checking and Filling
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.
Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
O Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
D_ The & symbol is not available in all countries.
222
Opening and closing the hood
The hood is released from inside the vehicle.
Fig. 158 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 157.
>» Raise the hood slightly > page 221.
> Press the lever > fig. 158 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the struts.
> Let the hood fall lightly into the latch. Do not
press itin. > AX.
Messages
B Warning! Hood is not locked. Stop vehicle
and check the lock