Emergency call
Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 178.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 179.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.
Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
178
work coverage area for the mobile phone service
provider selected by Audi.
@ Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Functions
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 178.
Making an emergency call
Applies to: vehicles with emergency call function
Fig. 137 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (J) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >
Navigation
To load destinations in the vehicle automatically,
Audi recommends logging into the vehicle with a
myAudi user > page 30.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 184.
— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
Entering a destination
Intelligent search for navigation
CEC
Applies to: vehicles with navigation system
Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, 5th Avenue New York).
Likewise, you can search for points of interest,
contacts, previous destinations, or favorites in or-
der to navigate to the desired destination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > 2.
Intelligent search
> Enter one or more search terms into the input
field. See > page 23, Text input.
>» Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 185,
fig. 142.
Online Points of Interest
> Searching for points of interest: enter the
name of a POI.
> Select: a symbol for a POI category (such as
i >a POI, or
)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
182
> To display all categories and search for a POI,
select: |---| > a category (such as restaurants) >
a POI.
Change search area
Requirement: route guidance must be active.
>» Applies to: MMI: Select on the home screen:
NAVIGATION > &.
> To change the search area, press (a) / 29 /Pre-
peatedly until the desired search area is select-
ed.
Online search)
Applies to: vehicles with navigation system and online search
You can use the results from a search engine pro-
vider to find a navigation destination.
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
£ to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions £ or destinations 9 appear.
> Press on the desired destination 9. The Details
menu will be displayed.
» Press Start.
Route guidance will be activated and the map will
be displayed > page 185, fig. 142.
G) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can have alternative
routes displayed if necessary > page 187.
— If the destination cannot be found, it may
not be stored in the navigation database. >
8W1012721BC
Navigation
Check the spelling of the term that was
searched or check the search area
=> page 182.
— Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is up-
dated automatically. The list of points of in-
terest that were found is not resorted when
this happens.
Select destination
Applies to: vehicles with navigation system
| perce cae
D || w 9
A Last Cea a
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Fig. 140 Menu: select destination
Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press 88 @) > page 181,
fig. 139.
The following functions are available > fig. 140:
@ Last destinations e 183
Q), FaVOrites was scenes sy ones es eras 183
@ Contacts ...................., 183
@ Received destns. & routes ....... 184
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you use myAudi navigation, your previous des-
tinations will be synchronized with your myAudi
account > page 181.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Last destinations > select
a destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > a destination.
Deleting previous destinations
>» Applies to: MMI: Select on the home screen:
NAVIGATION > (85) > Last destinations > Z >
select one or more entries or Select all > Delete
> (Done).
Gi) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the favor-
ites. You can quickly and easily start route guid-
ance using the home address or business address
function.
Requirement: a favorite must be stored
=> page 187.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Favorites > select a desti-
nation > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > a destination.
SY lad dled ee Cully
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: a contact must have an address
stored.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Contacts > a contact.
> Press on the address for a contact.
> Press on a suggested address. The Details
menu will be displayed.
> Press Start.
183
Navigation
@) Tips
— Ifa contact is grayed out, there is no ad-
dress stored for that contact.
— Navigation to geographic coordinates for a
contact is not possible.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 173,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
> Send a destination or route in the myAudi app
to the vehicle.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Received destns. &
routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
Applies to: vehicles with navigation system
eee
ZeScu &
ene Orn rae
Fig. 141 Details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
184
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 192.
® More: additional functions.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 173, Audi
connect. Also see > page 174.
© Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 162. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
=> page 186, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 173, Audi con-
nect.
©) Display of distance/driving time to the des-
tination
@® Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 173, Audi connect.
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: 9/ > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears or the address for the selected des-
tination is shown.
Navigation
@) Displays the maximum permitted speed):
within city limits, on expressways, and on
highways.
Current vehicle position
Route information > page 192
Name of the street on which you are current-
ly driving
®
O88
Start route guidance for a marked destina-
tion > page 184, Selecting a destination
from the map
Display details for the destination
=> page 184
Intelligent search nearby
Adjust the map orientation. See also
=> page 191
Navigation settings > page 191
©®
OO
©
Adjust the scale. Press the magnifying glass
to switch automatic zoom > page 191 on or
off directly on the map. The © symbol ap-
pears when this function is switched on.
Marked destination. See > page 184, Select-
ing a destination from the map
® © Map contents (points of interest, favorites).
When there are multiple map contents in the
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press a’: > fig. 143. Press on
a POT in the list.
Center the map to the current vehicle posi-
tion
Traffic incidents and display of estimated
losses of time on the route.
— Green: traffic is flowing freely.
— Orange: stop-and-go traffic
— Red: traffic jam or traffic obstructions.
Additional possible symbols on the map
Symbol Description
@ Home address > page 187, Favor-
ites
Business address = page 187, Fa-
vorites
2) Only applies to vehicles without camera-based speed limit
display.
186
Symbol Description
* Favorites > page 187
x Previous destinations display
Traffic information
— Colored warning symbols: traffic incidents
ahead that are on your route.
— Grayed out warning symbols: traffic incidents
that are not on your route.
— All traffic incidents will display in color when
route guidance is inactive.
— Warning symbols with arrow: traffic incident
that you have been routed around, for example
@.
Map operation
Applies to: vehicles with navigation system
You can operate the map > page 185, fig. 142
with the movements described in the following
information.
Moving the map
> Drag your finger across the map in the desired
direction.
Moving the map quickly
> Swipe your finger across the map in the desired
direction and lift your finger off the map.
Zooming in on the map
>» Place two fingers on the map and pull your fin-
gers apart, or
> Double-tap on the map with one finger.
Zooming out on the map
> Place two fingers on the map and pull your fin-
gers together, or
> Double-tap on the map with two fingers.
Rotating the map
> Rotate the map using two fingers.
Tilting
the map
> Drag upward or downward with two fingers. >
8W1012721BC
Navigation
display automatically switches to the 2D
map type when driving through tunnels.
— Depending on the Internet connection, the
standard map may also be displayed when
the satellite map is switched on )).
Map update
Applies to: vehicles with navigation system
You can update the map data in the MMI witha
map update. The functions depend on the coun-
try and vehicle equipment.
— Map update through online map update
=> page 189.
— Map update through the myAudi app.
— Import a map update from the USB connection
to your MMI > page 190.
— Map update at an authorized Audi dealer or au-
thorized Audi Service Facility. This can result in
additional costs.
Online map update
Applies to: vehicles with online map update
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
The MMI determines regions based on the vehicle
position. Based on this, update data for these re-
gions are available for your MMI.
Start map update
Applies to: MMI
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect.
> To always allow automatic map updates, select
on the home screen: SETTINGS > System main-
tenance > Automatic online map update. The
MMI starts the map update automatically in
the background when new map material is
available.
)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
You can check the status of the download process
and the installation in the notification center
> page 22.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
= in General information on page 173.
@ Tips
Because of the high volume of data, Audi rec-
ommends performing the map update using
the USB connection > page 190.
Map update through the myAudi App
Applies to: vehicles with map update through the myAudi app
With the map update through the myAudi app,
you can update the map material in your naviga-
tion system.
Downloading updates
Requirement: you must have a registered myAudi
account. Your vehicle must be registered in your
myAudi account.
> Install the myAudi app on your mobile device
and log in with your login information. Use the
same myAudi account that you use in the vehi-
cle for your myAudi user.
> Download the map material in the myAudi app.
Installing updates
> Log in as a myAudi user in the vehicle
=> page 30.
> Connect your smartphone to the vehicle’s Wi-Fi
hotspot > page 174. The MMI detects the map
material on your smartphone. The map update
will start automatically.
You can check the status of the installation in the
notification center > page 22.
189
8W1012721BC
Navigation
OTN eee late celeurl ela)
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic infor-
mation about congestion, accidents, road con-
struction, and other incidents.
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect. Traffic infor-
mation must be switched on in the MMI
>page 191.
Traffic information will be displayed on the
standard map > page 185, fig. 142.
Online traffic information is also displayed on the
standard map > page 188.
G) Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 278.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Settings
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©}.
Accessing settings using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 188.
Traffic: you can display current traffic informa-
tion on the map.
— Free flowing traffic
— Traffic obstructions
— Traffic incidents
Map colors
— Automatic: the map display adapts to the light-
ing conditions (for example, by changing from
day to night when driving through a tunnel).
— Day or Night
Map orientation
— 2D heading-up map/2D north-up map: the
current vehicle position is displayed. The map is
oriented in the direction of travel or to the
north.
— 3D heading-up map: the current vehicle posi-
tion is shown on a three-dimensional map and
is aligned to the direction of travel.
— Overview: the entire route from the vehicle po-
sition to the destination or the next stopover is
displayed on the map. The map is oriented to
the north.
Automatic zoom
— On: the map scale is adapted automatically de-
pending on the type of road being traveled (ex-
pressway, highway, other roads) so that you al-
ways have an optimal overview of the road
ahead. When route guidance is active, the scale
is adjusted automatically for a better detailed
view when there are upcoming maneuvers.
— Intersection: when route guidance is active, the
scale is adjusted automatically for a better de-
tailed view when there are upcoming maneu-
vers.
— Off
MMI map contents/Map content: you can switch
the display of additional information (such as
POIs) on the map in the center display on or off. >
191
8W1012721BC
Radio
Radio
General information
Selecting the radio
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102.9 1) 2 FM-HDB
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Fig. 148 Center display: SiriusXM station list
Depending on the vehicle equipment, the radio
may support the FM, AM, and SiriusXM (satellite
radio) frequency bands. Using the HD Radio re-
ceiver* also allows you to receive radio stations
on the FM and AM bands in digital format.
Depending on the vehicle equipment and the se-
lected station list, the following information will
be displayed:
@ Station list
Shows the stations that are currently availa-
ble. The station list updates automatically.
@ Stations
For example, the station name may be dis-
played depending on availability.
@ HD Radio technology
FM/AM stations that can be received by digi-
tal radio are marked with the HD Radio tech-
nology symbol H).
If reception quality declines, the radio auto-
matically switches to the analog FM/AM sta-
tion depending on availability.
@ Additional audio programs
Digital HD Radio stations may contain multi-
ple additional audio programs. If you lose re-
ception, the additional audio programs will
be muted since they can no longer be re-
ceived.
© Radio ID
Your radio ID and contact data for your satel-
lite radio provider are displayed.
Channel number
% No reception e®
The station cannot be received.
In addition to the symbols for the usual frequen-
cy bands, the following information may also be
available depending on vehicle equipment:
Symbol | Description
The station provides information in
the background for an online station
alternative. Online station tracking
must be switched on for this
=> page 199.
The station is received through the In-
ternet.
The system attempts to receive the
station/podcast through the Internet.
G@) Tips
— Contact the SiriusXM* provider if you would
like to receive satellite programming.
— Buildings, tunnels, bridges, open areas, oth-
er vehicles or objects on the vehicle roof can
affect reception.
— Satellite radio* is not available in all re-
gions.
Adjusting the radio using the MMI
> Applies to: MMI: To set a frequency band, select
on the home screen: RADIO > Source a catego-
ry.
> Applies to: MMI: To set a station, select on the
home screen: RADIO > Source > a category >a
station/podcast*.
> To select a frequency, follow the instructions
under > page 195, Free text search.
Adjusting the radio using the multifunction
Tare maa 118
Requirement: radio mode must be on.
193
>