2021 ALFA ROMEO STELVIO service

SAFETY

178

Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time, typically 30
seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better under -
standing of the circumstances in which
crashes and injuries occur.

NOTE:

EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce -
ment, could combine the EDR data with the
type of personally identifying data routinely
acquired during a crash investigation. To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special equip
-
ment, can read the information if they have
access to the vehicle or the EDR.
Child Restraints
Everyone in your vehicle needs to be buckled
up at all times, including babies and children.
Every state in the United States, and every
Canadian province, requires that small chil -
dren ride in proper restraint systems. This is
the law, and you can be prosecuted for
ignoring it.
Children 12 years or younger should ride prop -
erly buckled up in a rear seat, if available.
According to crash statistics, children are
safer when properly restrained in the rear
seats rather than in the front. There are different sizes and types of
restraints for children from newborn size to
the child almost large enough for an adult
safety belt. Always check the child seat
Owner’s Manual to make sure you have the
correct seat for your child. Carefully read and
follow all the instructions and warnings in the
child restraint Owner’s Manual and on all the
labels attached to the child restraint.
Before buying any restraint system, make sure
that it has a label certifying that it meets all
applicable Safety Standards. You should also
make sure that you can install it in the vehicle
where you will use it.

NOTE:

For additional information, refer to

http://
www.nhtsa.gov/parents-and-caregivers
or
call: 1–888–327–4236
Canadian residents should refer to Trans -
port Canada’s website for additional infor -
mation:
https://www.tc.gc.ca/en/services/
road/child-car-seat-safety.html

WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on
your lap could become so great that you
could not hold the child, no matter how
strong you are. The child and others could
be badly injured or killed. Any child riding in
your vehicle should be in a proper restraint
for the child’s size.
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(Continued)
Transporting Pets
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown
about and possibly injured, or injure a
passenger during panic braking or in a colli-
sion.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immedi -
ately. Do not disassemble or modify the
system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies
must be replaced after a collision if they have
been damaged (i.e., bent retractor, torn
webbing, etc.). If there is any question regarding seat belt or retractor condition,
replace the seat belt.
Air Bag Warning Light
The Air Bag warning light will turn on for
four to eight seconds as a bulb check when the
ignition switch is first turned to ON/RUN. If the
light is either not on during starting, stays on,
or turns on while driving, have the system
inspected at an authorized dealer as soon as
possible. After the bulb check, this light will
illuminate with a single chime when a fault
with the Air Bag System has been detected. It
will stay on until the fault is removed. If the
light comes on intermittently or remains on
while driving, have an authorized dealer
service the vehicle immediately
Ú

page 163.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed.
You should be able to feel the air directed
against the windshield. See an authorized
dealer for service if your defroster is inoper -
able.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelerator,
brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat
fasteners so it cannot slip out of position and
interfere with the accelerator, brake or clutch pedals or impair safe operation of your vehicle
in other ways.
Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts.
Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
WARNING!
(Continued)
WARNING!
An improperly attached, damaged, folded,
or stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle
control. To prevent SERIOUS INJURY or
DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER
install or stack an additional floor mat on
top of an existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured
to your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and
year of your vehicle.
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192

IN CASE OF EMERGENCY
Have a flat tire or a burnt-out bulb?
At times, a problem such as these may inter-
fere with your driving experience.
The section on emergencies can help you to
deal with critical situations independently.
In an emergency, we recommend that you call
the phone number found in “Helpful
Addresses And Telephone Numbers” under
“How To Deal With Warranty Problems” in the
Warranty Book.
You may also consider contacting an autho -
rized dealer.
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch is located
in the switch bank below the radio screen.
Push the switch once to turn the Hazard
Warning Flashers on. When the switch is acti -
vated, all directional turn signals will flash on
and off to warn oncoming traffic of an emer -
gency. Push the switch a second time to turn
the Hazard Warning Flashers off.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled
and is creating a safety hazard for other motor -
ists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
cycled to OFF. Hazard Warning Flashers Switch
Panic Brake Assist (PBA) System
The PBA system is designed to improve the
vehicle’s braking capacity during emergency
braking
Ú
page 149.
SOS — EMERGENCY CALL
Your vehicle has an on-board assistance
feature that is designed to provide support in
case of an accident and/or emergency. This
feature is automatically activated by air bag
intervention, or can be activated manually by
pushing the button located on the base of the
rear view mirror.
NOTE:

SOS - Emergency Call will only work with an
enabled network operator.
SOS - Emergency Call Button
The SOS - Emergency Call system automati -
cally forwards a call to emergency services in
the event of an accident with air bag interven -
tion providing that the ignition device is in RUN
position and the air bags are working. When
the connection between the vehicle and a
public safety operator is made, your vehicle
will automatically transmit location and
vehicle information to the emergency service
operator.
Only a public safety operator can remotely end
the SOS - Emergency Call and, if necessary,
call the vehicle back through the Emergency
Call system. Once the call has ended, you can
still call the emergency service operator to
indicate additional information by pushing the
button again.
CAUTION!
Prolonged use of the Hazard Warning
Flashers may discharge the vehicle’s
battery.
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193

To Use SOS - Emergency Call
Push and hold the SOS - Emergency Call
button for a few seconds. The LED, located
next to the SOS button, will blink once and
then stay on indicating a call has been placed.

NOTE:

If the SOS - Emergency Call button is acciden-
tally pushed, there is a 10 second delay before
the call is placed. The system will issue a
verbal alert that a call is about to be made. To
cancel the call connection, push the SOS -
Emergency Call button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS
- Emergency Call system will transmit the
following important vehicle information to the
operator:
Indication that the occupant placed an SOS
- Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the
vehicle.
You will then be able to speak with the emer -
gency service operator to determine if addi -
tional help is needed.
The SOS - Emergency Call has priority over
other audio sources, which will be muted. If
you have a phone connected via Bluetooth, it
is disconnected and reconnected at the end of
the SOS - Emergency Call. Voice prompts will
guide you during the SOS - Emergency Call. If a connection is made between an emergency
service operator and your vehicle, emergency
service operators may record conversations
and sounds within your vehicle once a connec
-
tion is made, and by using the service you
consent to having this information shared.

NOTE:

If you have not subscribed to the SOS service
or if the service is not available or has expired,
the Connect system will display a dedicated
screen when the button is pressed informing
you to contact the national emergency number
9-1-1 (the respective graphic button will be
displayed to make the call if you have
connected your mobile phone via Bluetooth®
The call to the national emergency number
9-1-1 will be made via the mobile phone by
pressing red graphic button shown on the
Connect system display.
SOS Screen Message SOS - Emergency Call System Limitations
When the ignition switches to the RUN posi
-
tion, the Emergency Call system runs a routine
check. During this check, a red indicator will
illuminate for about three seconds. This signal
must not be confused with a fault warning. In
the event of a malfunction, the red indicator
would remain on. If the SOS - Emergency Call
system detects a malfunction, any of the
following may occur at the time the malfunc -
tion is detected:

NOTE:

The SOS Call function may not be available for
the first minute after the vehicle is started
The LED next to the SOS button will be
continuously illuminated red.
The Emergency Call system is powered by
its own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument
cluster display will show a special message,
different than other messages referring to
other types of faults. In this case, the
system works only if powered by the
vehicle’s battery.
The instrument cluster will display a
message alerting you to contact the Service
Network along with a failure warning light.
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IN CASE OF EMERGENCY

194

(Continued)
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors
may prevent or stop SOS - Emergency Call
operation. These include, but are not limited
to, the following factors:
The ignition is in OFF position.
The vehicle’s electrical systems are not
intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a
vehicle collision.
There are network problems that could limit
or impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support
an SOS - Emergency Call for a limited period of
time. If the battery is disconnected for service,
the system turns off. In this case, it will be
possible to make an SOS - Emergency Call only
when the battery is reconnected to the
vehicle’s electrical system.
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC posi -
tion.
WARNING!
Never place anything on or near the
vehicle’s 3G and GPS aerials. You could
prevent 3G and GPS signal reception,
which can prevent your vehicle from
placing an emergency call. An operable
3G network connection and a GPS signal
is required for the SOS-Emergency Call
system to function properly.
Do not add any aftermarket electrical
equipment to the vehicle’s electrical
system. This may prevent your vehicle
from sending a signal to initiate an emer -
gency call. To avoid interference that can
cause the SOS-Emergency Call system to
fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE AND SYSTEM
LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER
AN ACCIDENT) THE SOS FEATURES, APPS
AND SERVICES AMONG OTHERS WILL
NOT OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
part of the air bag system is detected. If
the air bag warning light is illuminated, the
air bag system may not be working prop -
erly and the SOS-Emergency Call system
may not be able to send a signal to an
emergency service operator. If the air bag
warning light is illuminated, contact the
Service Network to have the air bag
system checked immediately.
Ignoring the LED on the SOS-Emergency
Call button could mean you will not have
emergency call services if needed. If the
LED on SOS-Emergency Call button is illu -
minated red, contact the Service Network
to have the emergency call system
checked immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait
for voice contact from an emergency
service operator. All occupants should exit
the vehicle immediately and move to a
safe location.
Failure to perform scheduled mainte -
nance and regularly inspect your vehicle
may result in vehicle damage, accident or
injury.
WARNING! (Continued)
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(Continued)
Frequently Asked Questions:
What happens if I accidentally push the SOS -
Emergency Call Button? You have 10 seconds
after pushing the emergency button to cancel
the call. To cancel the call, push the button
again.
What type of information is sent when I make
an SOS - Emergency Call from my vehicle?
Certain vehicle information, such as the VIN, is
transmitted along with last known GPS loca-
tion. Also note that emergency service opera -
tors may record conversations and sounds
within your vehicle once a connection is made,
and by using the service you consent to having
this information shared.
When can I use the SOS - Emergency
Call button? You can ONLY use the
SOS - Emergency Call button to
make a call if you or someone else
needs emergency assistance.
JACKING AND TIRE CHANGING
General Instructions
This vehicle can be equipped with a Tire
Service Kit
Ú
page 198.
As an alternative to the Tire Service Kit, the
vehicle may be purchased with a compact
spare tire
Ú
page 196.
Jack Information And Usage Precautions
Jack Information
The jack weighs 4.4 lb (2 kg).
The jack requires no adjustment.
The jack cannot be repaired, and in the
event of a fault it must be replaced by
another factory replacement.
No tool other than its extension lever may
be fitted on the jack.
Jack Maintenance
Prevent any dirt from depositing on the
"worm screw".
Keep the "worm screw" lubricated.
Never modify the jack.
Conditions Of Non-Use Of The Jack
Temperatures below −40°F (−40°C).
On sandy or muddy ground
On uneven ground
On steep slopes in extreme weather condi -
tions.
In direct contact with the engine or for
repairs under the vehicle
On boats
WARNING!
Do not attempt to change a tire on the
side of the vehicle close to moving traffic.
Pull far enough off the road to avoid the
danger of being hit when operating the
jack or changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool
for changing tires only. The jack should
not be used to lift the vehicle for service
purposes. The vehicle should be jacked on
a firm level surface only. Avoid ice or slip -
pery areas.
WARNING! (Continued)
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IN CASE OF EMERGENCY

198

23. Remove the jack.
24. Use the wheel wrench to fully tighten thebolts, passing alternately from one bolt to
the diagonally opposite one.
To obtain a more accurate reading, it is advis -
able to check the pressure of the compact
spare tire on the pressure gauge with the
compressor off.

NOTE:

Do not stow the deflated tire in the compact
spare tire location.
The compressor was designed for inflating the
compact spare tire. Do not use it for inflating
mattresses, rafts, etc.

NOTE:

Spare tires are intended for temporary use
only.
Have the full-sized tire repaired or replaced, as
soon as possible.
TIRE SERVICE KIT — IF
EQUIPPED
Description
If a tire is punctured, you can make an emer -
gency repair using the Tire Service Kit located
in the rear storage area under the load plat -
form.
1. Stop the vehicle in a position where you can repair the tire safely. You should be as
far as possible from the side of the road,
and in a position that is not dangerous for
oncoming traffic. Turn on the Hazard
Warning Flashers, remove the safety
triangle from the luggage compartment,
and place it at a suitable distance from the
vehicle to make other drivers aware of
your presence.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that
is near to the ground. This will allow the tire repair kit hoses to reach the valve stem
and keep the tire service kit flat on the
ground.
3. Place the gear selector in PARK (P).
4. Apply the electric park brake and turn the engine OFF.
To access the Tire Service Kit, open the liftgate
and lift the load floor.
Load Floor
The Tire Service Kit consists of:
Sealant cartridge containing the sealing
fluid
Filler Tube
Air compressor, complete with pressure
gauge and connectors
Adhesive label with the writing "Max.
50 mph (80 km/h)”, to be attached in a
position easily visible to the driver (e.g. on
the dashboard) after repairing the tire
WARNING!
To avoid the risk of forcing the vehicle off
the jack, do not tighten the wheel nuts fully
until the vehicle has been lowered. Failure
to follow this warning may result in serious
injury.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
jack parts and the spare tire in the places
provided. Have the deflated (flat) tire
repaired or replaced immediately.
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(Continued)
An instruction pamphlet for reference in
prompt and correct use of the Tire Service
Kit, which must be then given to the
personnel dealing with the sealant-treated
tire
A pair of protective gloves
Some adapters, for inflating different
elementsTire Service Kit Components

NOTE:

The sealing fluid is effective with external
temperatures of between -40°F (-40°C)
and 122°F (50°C).
The sealing fluid has an expiration date.
Inflation Procedure
1 — Sealant Cartridge
2 — Filling Hose
3 — Adhesive Label
4 — Air Compressor
WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far
enough off the road to avoid the danger of
being hit when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circum -
stances:
• If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
• If the tire has any sidewall damage.
• If the tire has any damage from driving
with extremely low tire pressure.
• If the tire has any damage from driving
on a flat tire.
• If the wheel has any damage.
• If you are unsure of the condition of
the tire or the wheel.
Keep Tire Service Kit away from open
flames or heat sources.
A loose Tire Service Kit thrown forward in
a collision or hard stop could endanger
the occupants of the vehicle. Always stow
the Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair,
eyes, or clothing. Tire Service Kit sealant is
harmful if inhaled, swallowed, or
absorbed through the skin. It causes skin,
eye, and respiratory irritation. Flush imme -
diately with plenty of water if there is any
contact with eyes or skin. Change clothing
as soon as possible, if there is any contact
with clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or
rash, consult a physician immediately.
Keep Tire Service Kit out of reach of chil -
dren. If swallowed, rinse mouth immedi -
ately with plenty of water and drink plenty
of water. Do not induce vomiting! Consult
a physician immediately.
WARNING! (Continued)
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