44
WARRANTY•
Hybrid System including Hybrid Battery
“**”
•
Ignition Coil
•
Knock Sensor
•
Manifold Absolute Pressure (MAP) Sensor
•
Mass Air Flow (MAF) Sensor
•
Oil Separator with Crankcase Pressure
Regulator
•
Spark Plug
•
Supercharger
•
Supercharger Bypass Valve
•
Supercharger Pressure Sensor
•
Temperature and Manifold Air Pressure Sensor
(TMAP)
•
Transmission Control Module (TCM) Hardware
and Software
•
Turbocharger Assembly including Wastegate
Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2020 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2020 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components for fifteen (15)
years or 150,000 miles, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.
45
WARRANTY
Retailer Certification (For ID Only) –
U.S.Ref: Title 40, Code of Federal
Regulations, Section 85.2108Your authorized Volvo retailer certifies that this
Volvo vehicle conforms to all applicable emission
standards of the U.S. Environmental Protection
Agency. This certification is based on:
1. The retailer’s knowledge that the vehicle is
covered by an EPA Certificate of Conformity.
2. A visual inspection of the vehicle, including
the engine, to assure that all emission-related
components have been properly installed;
and
3. The retailer’s performance of all emission
related preparation required by the
manufacturer prior to the sale of the vehicle.
If this vehicle fails an EPA-approved emission
test prior to the expiration of three (3) months
or 4,000 miles (whichever occurs first) from
the date or mileage at the time of delivery
of the vehicle to the ultimate purchaser, and
the vehicle has been maintained and used in
accordance with the written instructions for
proper maintenance and use, then Volvo shall
remedy the nonconformity under the Emission
Performance Warranty.
California Emission WarrantiesCalifornia, Connecticut, Delaware,
Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont and Washington
California Emission Control Warranty
Statement
Your Warranty Rights and Obligations The California Air Resources Board and Volvo Car
USA, LLC are pleased to explain the emission
control system warranty on your 2020 Volvo
passenger vehicle. In California, Connecticut,
Delaware, Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington new motor
vehicles must be designed, built and equipped to
meet California’s stringent anti-smog standards.
Volvo must warrant the emission control system
on your passenger vehicle for the periods of time
listed in the section “Manufacturer’s Warranty
Coverage,” provided there has been no abuse,
neglect or improper maintenance of your car.
Your emission control system may include parts
such as the fuel-injection system, the ignition
system, catalytic converter and engine computer.
Also included may be hoses, belts, connectors
and other emission-related assemblies.Where a warrantable condition exists, Volvo Car
USA, LLC will repair your passenger vehicle at no
cost to you including diagnosis, parts and labor.
Due in part to certain Federal air quality
requirements, other states may propose adoption
of the California LEV regulations, including (but
not limited to) the specific emissions parts/
performance warranties associated with the
regulation, and are described in this booklet.
Manufacturer’s Warranty CoverageFor three (3) years or 50,000 miles, whichever
first occurs
6 :
•
If your vehicle fails a Smog Check inspection,
all necessary repairs and adjustments
will be made by Volvo to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
•
If any emission-related part on your vehicle is
defective, the part will be repaired or replaced
by Volvo. This is your short-term emission
control system DEFECTS WARRANTY.
•
Volvo continues coverage for components
covered under the short term emissions
control system DEFECTS WARRANTY to
four (4) years or 50,000 miles/80,000
kilometers, whichever occurs first.
6 Hybrid Models: model year 2020 vehicles with engine VIN code BR or BK sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont
are classified as Transitional Zero Emissions (TZEV) vehicles. TZEV vehicles have a defects and performance emissions warranty on all emissions components for fifteen (15) years or 150,000 miles, whichever
occurs first.
46
WARRANTYFor seven (7) years or 70,000 miles, whichever
first occurs:
If an emission-related part listed in this warranty
booklet, specially noted with coverage for seven
(7) years or 70,000 miles
6, is defective, the part
will be repaired or replaced by Volvo. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty ResponsibilitiesAs the vehicle owner, you are responsible for the
performance of the required maintenance listed
in your Owner’s Manual and this booklet. Volvo
recommends that you retain all receipts covering
maintenance on your vehicle, but Volvo cannot
deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle
to a Volvo retailer as soon as a problem exists.
The warranty repairs should be completed in a
reasonable amount of time, not to exceed thirty
(30) days.
As the vehicle owner, you should also be aware
that Volvo may deny you warranty coverage if
your vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.If you have any questions regarding your warranty
rights and responsibilities, you should contact:
Volvo Car USA, LLC
Customer Service Department
1 Volvo Drive
Rockleigh, NJ 07647
1-800-458-1552
California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731-2990
Massachusetts Department of Environmental
Protection
1 Winter Street
Boston, MA 02108
Vermont Agency of Natural Resources
Department of Environmental Conservation
Air Pollution Control Division
103 South Main Street
Waterbury, VT 05671-0402
Maine Department of Environmental
Protection
17 State House Station
Augusta, ME 04333
Connecticut Department of Environmental
Protection
Bureau of Air Management, Planning &
Standards Division
79 Elm Street
Hartford, CT 06106
Rhode Island Dept. of Environmental
Management
Office of Air Resources
235 Promenade Street
Providence, RI 02908-5767
Pennsylvania Dept. of Environmental
Protection
Bureau of Air Quality
Rachel Carson State Office Building, 12th Floor
P.O. Box 8468
Harrisburg, PA 17105-8468
New Jersey Department of Environmental
Protection
P.O. Box 402
Trenton, NJ 08625-0402
6 Hybrid Models: model year 2020 vehicles with engine VIN code BR or BK sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont
are classified as Transitional Zero Emissions (TZEV) vehicles. TZEV vehicles have a defects and performance emissions warranty on all emissions components for fifteen (15) years or 150,000 miles, whichever
occurs first.
49
WARRANTY
If an emergency occurs and an authorized Volvo
retailer is not reasonably available, repairs may be
performed at any available service establishment
or by any individual, using any replacement part.
When a warranted part is not available within
thirty (30) days or the repair cannot be completed
within thirty (30) days, repairs may be performed
at any available service establishment or by any
individual, using any replacement part.
Volvo will reimburse the owner for emergency
repairs (including diagnosis) that are covered
under this warranty. The expenses, however,
cannot exceed our suggested retail price for all
warranted parts replaced and labor charges,
based on Volvo’s recommended time allowance
for the warranty repair and the geographically
appropriate hourly labor rate. Replaced parts and
paid invoices must be presented at a Volvo retailer
as a condition of reimbursement for emergency
repairs not performed by a Volvo retailer.
Failure to notify the owner of a decision to
honor or deny a Performance Warranty Claim
within thirty (30) days from the time the vehicle
is initially presented for repair shall result in
the vehicle manufacturer being responsible for
repairing the vehicle without charge to the vehicle
owner, unless such failure is attributable to the
vehicle owner or to events beyond the control of
the vehicle manufacturer or the repair facility.You are advised to have all recommended
maintenance or repairs on your new 2020
Volvo vehicle performed. Volvo will not deny
a warranty claim solely because you have no
record of maintenance; however, we may deny a
warranty claim if your failure to perform required
maintenance resulted in the failure of a warranted
part.
Receipts and/or maintenance records covering
the performance of regular maintenance should,
therefore, be retained in the event questions arise
concerning maintenance.
Inspection ProgramCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
Non-hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer
will repair or replace only those parts listed in the
article “2020 Model Year Emission Parts List”
in this booklet. After seven (7) years/70,000
miles, but before a period of use of eight (8)
years/80,000 miles, the authorized Volvo retailer
will cover only the catalytic converter, engine
control module, central electronic module and
onboard diagnostic device. Volvo will pay for the
repair unless the failure was caused by abuse,
neglect, improper maintenance, or the use of
leaded fuel or fuels not recommended in your
Owner’s Manual or this booklet. If the failure is
covered under this warranty, Volvo shall be liable
50
WARRANTYfor diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.Hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer
will repair or replace only those parts listed in the
article “2020 Model Year Emission Parts List” in
this booklet. After seven (7) years/70,000 miles,
but before a period of use of eight (8) years/
80,000 miles, the authorized Volvo retailer will
cover only the catalytic converter, engine control
module, central electronic module and onboard
diagnostic device. TZEV vehicles identified in the
article “Volvo’s 2020 New Vehicle Warranties”
in this booklet have all emissions components
covered for a period of fifteen (15) years or
150,000 miles. Volvo will pay for the repair
unless the failure was caused by abuse, neglect,
improper maintenance, or the use of leaded
fuel or fuels not recommended in your Owner’s
Manual or this booklet. If the failure is covered
under this warranty, Volvo shall be liable for
diagnostic and repair expenses. If the failure is
caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)1. Required maintenance services as specified in
the article “Maintenance Service Operations”
in this booklet. Items that affect emissions
and require scheduled replacement are
warranted up to their first replacement point
[such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual or in the
articles “Fuel requirements” and “Engine oil”
in this booklet, may not be warranted.
52
WARRANTY2020 Model Year Emission Parts ListNon-hybrid models onlyCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont and
Washington The components listed in the chart below apply to
non-hybrid models and are covered by the Long
Term Defect and Performance Warranty for seven (7) years or 70,000 miles/113,000 kilometers,
whichever occurs first.
ENGINE VIN CODE NUMBER
A2 10 16 AC
Catalytic Converter
A
XXXX
Charge Air Cooler XXXX
CVVT Timing Device (Exhaust)XXXX
CVVT Timing Device (Inlet)XXXX
Electronic Throttle Module (ETM)XXXX
Engine Control Module
A
XXXX
Fuel Pump XXXX
Fuel Tank AssemblyXXXX
Transmission Control Module XXXX
Turbocharger XXXX
Supercharger X
Supercharger Bypass ValveX
A The Engine Control Module and Catalytic Converter are also covered by the 8-year or 80,000-mile Long Term Emissions Warranty. Please see the list in the article “2020 Emission Warranty Parts List –
Federal – U.S. and Canada” in this booklet.
53
WARRANTY
Transitional Zero Emissions (TZEV)
VehiclesModel year 2020 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty on
all emissions components for fifteen (15) years or
150,000 miles, whichever occurs first.