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WARRANTY
the date the part was originally purchased. Some
genuine Volvo parts/accessories are covered by
their own specific limited warranty for a different
period. For those parts/accessories, the applicable
warranty is supplied at the time of purchase,
including a list of conditions and limitations.Customer AssistanceShould you have questions regarding the
warranties or repairs, please review the article
“Customer Support and Assistance” in this
booklet for owner information and instructions.
Non-commercial vehicles are covered by On Call
®,
a roadside assistance program which provides
coverage for some specific items not covered by
the warranties (e.g., towing). A separate booklet
describing this program is supplied in your
Owner’s Wallet.
Wear and Tear ItemsAs part of your vehicle’s normal service and
maintenance requirements, certain parts may
need to be replaced due to wear and tear. Since
these parts are consumed at varying rates,
replacement is based on the operation and
condition of your vehicle and on fixed schedules
under normal operation and use of your vehicle.
These items include, but may not be limited to,
the following list: filters, fuses, belts, brake pads,
brake rotors, wiper blades, shock absorbers, floor
mats, upholstery/rugs, etc.
Replacement of these items are the owner’s
responsibility, with the exception of those items
covered during the Adjustments Coverage Period
(see the following section) or where specific
manufacturing defects may be demonstrated.
Adjustments CoverageAdjustments which are refinements to the original
factory fittings and alignments, and which are
required as part of the break-in period, will be
made during the Adjustments Coverage Period.
Exceptions are items covered under normal
maintenance services, including Pre-Delivery or
items excluded in the New Vehicle section. The
duration of the adjustment coverage is twelve
(12) months or 12,000 miles/20,000 kilometers,
whichever occurs first.
The term “Adjustments” as used in this warranty
refers to minor repairs not usually associated with
the replacement of parts or normal maintenance
service items. Parts which are covered for
replacement because of wear during the
Adjustments Period only are: brake pads, brake
rotors and shock absorbers. These items may also
be covered under the Basic Warranty Period if
manufacturing defects cause the failure. Examples
of labor only repairs which are covered during the
Adjustments Period are wheel balancing, window
regulator adjustment and hood adjustment.Battery (non-hybrid models only)Under the New Vehicle Limited Warranty, the
original equipment battery installed in your 2020
Volvo is covered against defects in parts and
labor for four (4) years or 50,000 miles/80,000
kilometers, whichever occurs first.
What Is Not Warranted Tires•
Tires fitted to the vehicle as original
equipment are warranted separately by the
tire manufacturer. Therefore, any adjustments
must be handled through their authorized
service outlet.
•
The applicable tire warranty booklet is in the
Owner’s Wallet.
Routine Maintenance and Services
•
Repairs which are required because of a lack
of maintenance, or improper maintenance.
Correct maintenance procedures are
referenced in your Owner’s Manual or
the Warranty and Maintenance Records
Information booklet.
•
Scheduled or unscheduled maintenance
services.
