35
WARRANTY
Hybrid SystemThe coverage under this warranty is for eight (8)
years or 100,000 miles/160,000 kilometers,
whichever occurs first, from the vehicle’s original
in-service date.•
Battery Energy Control Module (BECM)
•
Combined Voltage & Temperature Node
(CVTN)
•
Filter Board
•
Battery Module
•
Battery Disconnect Unit (BDU)
•
Crankshaft Integrated Starter - Generator
(CISG)
•
Inverter Generator Module/Combined Inverter
DC/DC (IGM/CIDD)
•
On-Board Charger (OBD Charge port)
•
Electronic Rear Axle Drive & internals (ERAD)
•
Inverter ERAD Module (IEM)
•
Air Conditioning Control Module (ACCM)
•
Battery Heat Exchanger
•
Battery & internal components
Limitations and DisclaimersALL OF THE WARRANTIES (LIMITED,
U.S. ONLY) IN THIS BOOKLET ARE
SUBJECT TO THE FOLLOWING
LIMITATIONS AND DISCLAIMERS:
Volvo’s written warranty is exclusive and in lieu
of all other warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
limited warranty, U.S.; warranty, Canada.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with this
vehicle.
Volvo shall not be liable for incidental, special,
consequential, or other similar damages arising
out of any breach of this written warranty.
Volvo shall not be liable for any damages caused
by delay in delivery or furnishing of any products
and/or services.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed the
cost of correcting defects in the product(s) as
herein provided and upon the expiration of this
warranty, any such liability shall terminate.
NOTE
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state, province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitations or
exclusions may not apply to you.
40
WARRANTYIn the U.S. and Canada
This warranty covers repairs resulting from any
defect in material or workmanship which would
cause the vehicle not to meet emission standards
during the applicable warranty period. Some
components considered part of the emission
system applicable to this warranty are listed in the
article “Emission Warranty Parts List – Federal –
U.S. and Canada” in this booklet.
This emission warranty is not conditionally based
on the use of genuine Volvo parts or service.
However, failures which occur as a result of
abuse or lack of maintenance are not eligible for
coverage.
Warranty Period
The federal emissions design and defect warranty
period is two (2) years or 24,000 miles/ 40,000
kilometers, whichever occurs first. Volvo continues
coverage under new car warranty to four (4) years
or 50,000 miles/80,000 kilometers, whichever
occurs first, except for certain specified major
emissions components for which the coverage
is eight (8) years or 80,000 miles/130,000
kilometers, whichever occurs first. These major
components include only the threeway catalytic
converter (TWC), engine control module and the
onboard diagnostic system (OBD). (Refer to the
2020 Emission Warranty Parts List for specific
components’ coverage.) The warranty begins on
the date the vehicle is sold/delivered to the first
retail purchaser or put into service, whichever
occurs first. Any remaining portion of the warranty
is fully transferable to subsequent owners free-of-
charge.Where the warranty applies
This warranty applies to 2020 model year vehicles
sold by Volvo Car USA, LLC, or Volvo Car Canada
Limited, certified for sale, registered and normally
operated in any 50 states of the U.S., the District
of Columbia, any territories or commonwealths of
the United States, or any territories or provinces
of Canada.
Repairs and Service
The emission control system of your new 2020
model year Volvo passenger vehicle was designed,
built, and tested using genuine Volvo parts.
The car is certified to be in conformity with the
appropriate U.S. Federal or Canadian emission
control regulations at the time of production.
Servicing
It is recommended that any replacement parts
used for maintenance, repair, or replacement of
emission control systems be genuine Volvo parts
or genuine Volvo remanufactured parts.
You may elect to have maintenance, repair, or
replacement of the emission control devices
and systems performed by any automotive
repair establishment or individual. You may
also elect to use parts other than genuine
Volvo parts or genuine Volvo remanufactured
parts which have been certified by the part
manufacturer for such maintenance, repair, or
replacement without invalidating this warranty.
The cost of such service or parts, however, will
not be covered under the warranty.Parts
Use of replacement parts which are not equivalent
to Volvo quality may impair the effectiveness of
emission control systems. If other than genuine
Volvo parts or genuine Volvo remanufactured parts
are used for maintenance, repair, or replacement
of components affecting emission control, the
owner must obtain assurances that such parts are
warranted by their manufacturer to be equivalent
to genuine Volvo parts in performance and
durability. Volvo assumes no liability under this
warranty for parts other than genuine Volvo parts
or genuine Volvo remanufactured parts. However,
the use of non-Volvo replacement parts does not
invalidate the warranty on other components
unless the non-Volvo parts cause damage to
warranted parts or systems.
42
WARRANTY
Some components considered part of the
two (2) Year/ 24,000 mile/40,000 kilometer
Emission Performance Warranty are listed in
the article “2020 Emission Warranty Parts List
– Federal – U.S. and Canada” in this booklet.
Exceptions1. If the vehicle has been in operation for more
than two (2) years or 24,000 miles/ 40,000
kilometers, Volvo will remedy only those
nonconformities resulting from failure of
certain specified emission control components
for which coverage is eight (8) years or
80,000 miles/130,000 kilometers, whichever
occurs first. These major components include
only the three-way catalytic converter (TWC),
engine control module and the on-board
diagnostic system (OBD).
2. Volvo may deny an Emission Performance
Warranty claim on the basis of an uncertified
replacement part used in the maintenance and
repair of a vehicle if the part in question is either
defective in material or workmanship or not
equivalent from an emission standpoint to the
original equipment part.
3. An Emission Performance Warranty claim may
be denied on the basis of non-compliance by a
vehicle owner with the written instructions for
proper maintenance and use.ServicingIt is recommended that any replacement parts
used for maintenance, repair or replacement of emission control systems be genuine Volvo parts
or genuine Volvo remanufactured parts.
You may elect to have maintenance, repair, or
replacement of the emission control devices and
systems performed by any automotive repair
establishment or individual. You may also elect
to use parts other than genuine Volvo parts or
genuine Volvo remanufactured parts which have
been certified by the part manufacturer for such
maintenance, repair or replacement without
invalidating this warranty. The cost of such
service or parts however, will not be covered
under the warranty.
Customer AssistanceVolvo wants to ensure that the Emission
Warranties are properly administered. If you do not
receive the warranty service to which you believe
you are entitled under these warranties, you should
contact:
In the U.S.Volvo Car USA, LLC
Customer Service Department
1 Volvo Drive
Rockleigh, NJ 07647-0914
1-(800) 458-1552
http://volvo.custhelp.com/You may obtain further information concerning the
Emission Performance Warranty and Emission
Design and Defect Warranty or report violations of
the terms of these warranties, by contacting:
Compliance and Innovative Strategies Division
Warranty Claims
U.S. Environmental Protection Agency
2000 Traverwood Drive
Ann Arbor, MI 48105
In CanadaVolvo Car Canada Limited
Customer Relations Department
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-(800) 663-8255
[email protected] Claim ProceduresAn Emission Performance Warranty claim may
be raised immediately upon the failure of an
EPA approved or Canadian Provincial approved
emission test, if, as a result of that failure, an
owner is required by law to take action of any
kind in order to avoid imposition of a penalty or
sanction. A warranty claim may be generated by