2020 VOLKSWAGEN UP! speed

Avoid unnecessary loads
The lighter the vehicle, the more economical and environmentally-friendly it is. An extra weight of
100 kg can increase fuel consumption by up to 0.3 l/100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and
accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equipment and luggage carriers that are not in use,
especially if you are going to be driving at high speeds.
Steering
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Information on steering
Depending on its equipment level the vehicle may have power steering.
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
Additional information and warnings:
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Information on steering
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Mechanical steering column lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary.
Activating the steering lockDeactivating the steering lock
Park the vehicle ⇒ Braking, stopping and
parking.Insert the vehicle key into the ignition lock.
Remove the vehicle key.Turn the steering wheel slightly to take the load
off the steering lock mechanism.
Turn the steering wheel slightly until the
steering lock clicks into place.
Hold the steering wheel in this position and turn
the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Driver assist systems
Pull-away assist systems
 Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamps
⇒ Start/stop system
⇒ Hill Hold Assist
Additional information and warnings:
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Fig. 106 Turn signal and main beam lever on the left of the steering column: button and switch for
the CCS
First read and observe the introductoryinformation and safety warnings⇒
Introduction
FunctionSwitch position, switch
control ⇒ Fig. 106
Action
Switching on the CCS.Switch ② in position .
The system is switched on. No
speed has yet been stored and the
speed is not yet being controlled.
Activating the CCS.Press button ③ .The current speed is stored and
controlled.
Switching off the CCS
control temporarily.
Switch ② in position 
OR: depress the brake or clutch
pedal.
Control is switched off temporarily.
The speed is stored in the memory.
Resuming CCS control.Press button ① .The stored speed is reactivated
and controlled.
Increasing the set
speed (during CCS
controlyf.
Press button ① briefly
to increase the speed in small
steps of 1 km/h (1 mphyfDQGWR
save.
The vehicle accelerates actively
until it reaches the new set speed.
Press and hold down button ①
continuously to
continuously increase the speed;
the increased speed setting will
be saved when you release the
button.
Decreasing the set
speed (during CCS
controlyf.
Press button ③ briefly to
reduce the stored speed in small
steps of 1 km/h (1 mphyfDQGWR
save.
The system will decrease the
speed until the new set speed is
reached by easing off the
accelerator without actively
braking.
Press and hold button ③
to decrease the speed
continuously. The new speed
setting will be saved when you
release the button.
Switching off the CCS.Switch ② in position .The system is switched off. The set
speed will be deleted.
The mph figures given in brackets in the table relate exclusively to instrument clusters with mile
readings.
Driving downhill with CCS
If the CCS cannot maintain the vehicle speed when driving downhill, brake the vehicle with the foot
brake and shift down gear if necessary.
Automatic switch-off
The CCS control will be switched off automatically or switched off temporarily:
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If, in a potential collision scenario, the city emergency brake function detects that the driver is
applying the brakes with insufficient pressure, the system can increase the brake pressure in order
to reduce speed ahead of the collision. Hence the system can help minimise the consequences of
an accident.
Additional information and warnings:
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Windscreen washer fluid level Windscreen wiper and washer
Engine oil level Engine oil
Engine coolant level Coolant
Brake fluid level Braking, stopping and parking
Tyre pressure Wheels and tyres
equipment, service fluids and unsuitable tools are not available ⇒ Preparation for working in the
engine compartment! The work should be carried out by a qualified workshop if you are
uncertain. Please ensure that the following are checked regularly, preferably every time you fill
the tank:
Vehicle lighting necessary for traffic safety:
- Turn signals
- Side lights, dipped beam headlights and main beam headlights
- Tail light cluster
- Brake lights
- Rear fog light ⇒ Lights
Information on changing bulbs ⇒ Changing bulbs.
Fuel
 Introduction
This chapter contains information on the followingsubjects:
⇒ Petrol
⇒ Natural gas
Different engines require different fuels. The factory-fitted sticker on the inside of the tank flap
indicates the fuel type that is required for your particular vehicle.
Volkswagen recommends using low-sulphur or sulphur-free fuels, to help reduce fuel consumption
and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel
quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and
drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If
these symptoms occur immediately after the vehicle has been refuelled, switch the engine off as
soon as it is safe to do so and seek expert assistance. This can help to prevent further damage.
Additional information and warnings:
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Coolant and coolant additives can pollute the environment. Spilt operating fluids must be
collected and disposed of properly and with respect for the environment.
Warning lamp for coolant
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Lit upPossible causeSolution
Engine coolant temperature is
too low in vehicles with natural
gas engine.
Avoid high engine speeds and heavy engine loads.
FlashesPossible causeSolution
Coolant temperature too high.
Do not drive on!
Stop the vehicle as soon as possible, and when
safe to do so. Switch off the engine, leave the
engine to cool down.
Coolant level too low.
Do not drive on!
After the engine has cooled down, check the
coolant level and refill engine coolant if the level is
too low ⇒ Checking the coolant level and refilling
coolant.
With display --.- in the
instrument cluster:
fault in the engine cooling
system.
Do not drive on!
Seek expert assistance.
In some vehicles, the coolant temperature display may be displayed on the screen of the
portable navigation device (delivered by Volkswagenyf ⇒ Accessories, modifications, repairs and
renewal of parts.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least
40ybFRRODQWDGGLWLYH G 13 (TL-VW 774 Jyf7KHFRRODQWDGGLWLYHLVG\HGSXUSOH7KLVPL[WXUHRI
water and coolant additive gives the necessary frost protection down to -25°C (-13°FyfDQGSURWHFWV
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least
40ybHYHQLIDQWLIUHH]HLVQRWUHTXLUHGLQZDUPZHDWKHUDQGZDUPFOLPDWHV.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60ybDVWKLVZRXOG
reduce the frost protection and the cooling effect.
When topping up the coolant, a mixture of distilled water and at least 40ybFRRODQWDGGLWLYH - G 13 -
or - G 12 plus-plus - (TL-VW 774 GyfERWKRIZKLFKDUHG\HGSXUSOH\f must be used in order to obtain
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 Fyf - G 12 - (dyed redyfRU - G 11 - (dyed blue-greenyfZLOOVLJQLILFDQWO\GHFUHDVHWKHOHYHORI
corrosion protection and should therefore be avoided ⇒.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
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If possible, stow the spare wheel, temporary spare wheel or the removed wheel safely in the
luggage compartment. In vehicles with a breakdown set, the removed wheel cannot be secured.
Tyre lettering
Fig. 134 International tyre lettering
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Tyre lettering (exampleyfMeaning
Brand name, logoManufacturer
Product nameIndividual tyre lettering from manufacturer.
P215 / 55 R 18
Size designation:
PIdentification for passenger vehicle.
255Tyre width from wall to wall in mm.
55Height/width ratio in yb.
RTyre construction: radial.
18Rim diameter in inches.
109 HLoad capacity index ⇒ Tyre load and speed index ⇒ Speed
index.
XLHeavy-duty tyres (reinforcedyf.
M+S or M/S orDenotes winter tyres (mud and snow tyresyf ⇒ Winter tyres.
RADIAL TUBELESSTubeless radial tyres.
E4 ...Certification of conformity with international regulations. The
number following (EyfLVWKHFRGHQXPEHURIWKHFRXQWU\WKDW
Incorrect use of the spare wheel or temporary spare wheel can lead to a loss of control of the
vehicle, to collisions or other accidents and cause serious injuries.
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Event data recorder
The vehicle is not fitted with an event data recorder.
Event data recorders temporarily store vehicle information. This provides precise information in the
event of an accident. In vehicles with an airbag system, data that might be relevant in the event of
an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed.
The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is covered
by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If this is the case, the descriptions in your vehicle wallet will no longer
correspond with the original functions. Volkswagen recommends that you have any reprogramming
confirmed in the service schedule under Workshop comments.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
A diagnostic interface for reading the event memories is located in the vehicle interior ⇒. Data
relating to the function and status of the electronic control units are stored in the event memory.
Additional information on the stored data is available from qualified workshops.
The diagnosis interface is located behind near the fuse box in the footwell on the driver side.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an on-going basis.
Using a mobile telephone in the vehicle without a connection to the
external aerial
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio
waves, which may also be termed "high-frequency energy". Current scientific literature warns us
that radio waves can be harmful to human beings if they exceed certain limits. Government bodies
and international committees have introduced threshold values and guidelines to ensure that
electromagnetic radiation produced by mobile telephones does not pose a hazard to health.
However, there is no proven scientific evidence that demonstrates that cordless telephones are
absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile
telephones, by taking steps to reduce the level of personal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle,
the level of electromagnetic radiation could be higher than when the mobile telephone is connected
to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable
additional functions of Bluetooth compatible mobile telephones, this will satisfy the legal
requirements in many countries which permit the use of a mobile telephone in a vehicle only if a
hands-free unit is used.
The hands-free system of the portable navigation device (delivered by VolkswagenyfLQ\RXUYHKLFOH
has been developed for mobile telephones that are compatible with Bluetooth⇒ Portable
navigation device. Mobile telephones must be located in a suitable telephone holder or be stored
securely in the vehicle. If a telephone holder is used it must be securely attached to the base plate.
This is the only way to ensure that the mobile telephone is securely attached to the dash panel and
always within reach of the driver. Depending on the hands-free system, the connection between the
mobile telephone and the external aerial is established either via the telephone holder or via an
existing Bluetooth connection between the mobile telephone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external
telephone aerial reduces the electromagnetic radiation generated by the telephone which could
affect the human body. Using an aerial also improves the quality of the signal.
Incorrect use of the diagnostic interface can cause faults, which can result in accidents and
serious injuries.
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