Programming the supplementary heating system
r('n First read and observe the introductory L-Wl Information and safety warnings & on page 332.
In vehicles with camping equipment (California), the supplementary heater is programmed via the central control panel =>page 192.
Setting the date
Before being used for the first time and if the vehi-cle battery has been disconnected and reconnec-ted, the date needs to be set.
• Press any button on the roof display to activate the roof display.
• Press button @!) until the date is displayed.
• Press button @!) again. The day flashes.
• Press the function button .... or T until the re-quired day is displayed.
• Press button @!) again to confirm the day. The month flashes.
• Proceed in the same way for the month and the year.
Time
The time is automatically taken from the instrument cluster.
Setting the start time
You can programme up to three different start times. Only one of these can be activated at a time.
The following steps must be carried out in less than 10 seconds as the procedure will otherwise be stopped.
• Press any button on the roof display to activate the roof display.
• Press until OFF is displayed.
• Press the @) button, press function button .... or T as often as necessary until ON is displayed.
• Press the@) button to confirm.
• Press the function button .... or T until the re-quired temperature or mode is displayed.
• Press the @!) button to confirm.
• Press the function button .... or T as often as necessary until the start time to be switched on or off is displayed.
338 I While dnvmg
• Press the function button .... or T until the re-quired day of week is displayed. If a day is not dis-played, no day has been programmed, only a time. The supplementary heater will then be switched on at this programmed time.
• Press the @) button to confirm the selected day of the week. The hour menu is displayed.
• Proceed in the same way for the hour, for mi-nutes as well as the operating duration.
• Press the @) button to confirm the settings. A summary of the settings is displayed.
The start time for which the changes have been made has been activated. To activate additional start times, press and hold down for several seconds, select the start time with the func-tion buttons .... or T and then proceed as descri-bed above.
Deactivating the start time
If changes have been made for a start time, this start time still remains activated. To deactivate the start time, proceed as follows:
• Press any button on the roof display to activate the roof display.
• Push and hold down button for several seconds, then press the@) button until an active start time that is to be deactivated is displayed.
• Press the function button .... or T as often as necessary until OFF is displayed.
• Press the @) button to confirm.
The start time has now been deactivated and is no longer shown on the roof display.
A WARNING
Never program the supplementary heating system so that Is switched on and run In un-ventllated or enclosed areas. The fumes from the supplementary heating system contain carbon monoxide, which Is an odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. lt can also cause death.
Explanation of the warnings on the vehicle battery
Symbol Meaning
Always wear eye protection!
Electrolyte is very corrosive and caustic. Always wear protective gloves and eye protection!
No fires, sparks, naked lights or smoking!
A highly explosive mixture of gases is given off when the vehicle battery is charging!
Always keep children away from acid and the vehicle battery!
Additional information and warnings:
• Additional batteries, California 192
• Pull-away assist systems (starUstop system) 282
• Preparation for working in the engine compart-ment 350
• Accessories, modifications, repairs and renewal of parts 394
• Service schedule
A WARNING
Any work on the vehicle battery and the elec-trical system can cause serious chemical burns, fire or electric shocks. Always read the following warnings and safety informa-tion before carrying out any kind of work:
• Switch off the ignition and all electrical consumers before carrying out any work on the vehicle battery and also disconnect the negative cable from the vehicle battery.
• Children should always be kept away from electrolyte and the vehicle battery.
• Always wear eye protection.
• Electrolyte Is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
A WARNING (Continued)
• Do not smoke during the work, and never work near naked flames or sparks.
• When handling cables and electrical equipment, avoid generating sparks and elec-trostatic charge.
• Never short circuit the battery poles.
• Never use a damaged vehicle battery. it can explode. Damaged vehicle batteries must be replaced as soon as possible.
• Damaged or frozen vehicle batteries must be replaced immediately. Discharged vehicle batteries can even freeze at temperatures of around ooc (+32°F).
• In vehicles with a second battery under the driver's seta or a third battery in the lug-gage compartment, ensure that the gas dis-charge hose is connected properly to the ve-hicle battery.
• If the vehicle is left standing in cold condi-tions for a long period, protect the vehicle bat-tery from frost. If it freezes it wilt be damaged.
• Vehicles with a starUstop system are fitted with a special vehicle battery. The installation of a different vehicle battery could cause prob-lems with the vehicle electronics. When replac-ing the vehicle battery, only insert a battery with specifications that correspond exactly with those of the original battery.
W After starting the engine with a discharged L!J vehicle battery, or after the battery has been changed, system settings (time, date, personal convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged.
type. Refer to the vehicle documentation and ask a Volkswagen Commercial Vehicles dealership if necessary.
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Fig. 280 How to swap wheels.
.....-r'n First read and observe the introductory L-W! Information and safety warnings & on page 367.
The tyres are the most used and most underesti-mated parts of a vehicle. Tyres are very important as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pres-sure, driving style handling and fitting.
The tyres and wheel rims are an essential part of the vehicle's design. The tyres and rims approved by Volkswagen Commercial Vehicles are specially matched to the characteristics of the vehicle and make a major contribution to good road holding and safe handling.
Avoiding damage to the tyres
• If you have to drive over a kerb or similar obsta-cle, drive slowly and at a right angle if possible.
• Inspect the tyres regularly for damage such as cuts. cracks or blisters.
• Remove foreign objects that are in the outer tyre tread and have not penetrated the Inner tyre 373.
• Always respond to any warning messages giv-en by the tyre monitoring system=:opage 318.
• Damaged or worn tyres must be replaced im-mediately =:o page 373.
• Regularly check the tyres for hidden damage =:-page 373.
368 Cleaning and maintenance
• Never exceed the top speed and load permitted for the tyres that are fitted =:o page 375.
• Protect the wheels, including the spare wheel, from contact with corrosive substances, including oils, lubricants, fuel and brake fluid =:o &.
• Replace missing dust caps immediately.
Tyres with directional tread pattern
Tyres with directional tread pattern have been de-veloped to roll in one direction only. An arrow on the tyre sidewall indicates the direction of rotation on tyres with directional tread =:o page 375. The di-rection of rotation must be adhered to. This is the only guarantee for optimum grip and helps to avoid aquaplaning, excessive noise and wear.
If, however, the tyre is fitted in the opposite direc-tion to the tread pattern, you must take more care when driving as the tyre is now no longer being used according to its designation. This is particu-larly important on wet roads. The tyres must be re-placed as quickly as possible or be fitted with the tread in the correct direction.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illus-tration =:o Fig. 280 is recommended to help ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen Commercial Vehicles recommends having the wheels changed by a qualified work-shop.
Tyres that are older than 6 years
Tyres age through physical and chemical process-es that can impair their function. Tyres that are stored unused for an extended period will harden and become brittle more quickly than tyres which are in constant use.
Volkswagen Commercial Vehicles recommends re-placing tyres that are more than 6 years old with new tyres. This also applies for tyres, including the spare wheel, which appear to still be in good con-dition and whose tread depth has not yet reached the minimum value stipulated by legislation =:o &.
The age of a tyre can be determined from the man-ufacturing date, which Is a component of the tyre identification number (TIN) =:o page 375. .,..
z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-
Making you and your vehicle safe
8S0.00)7
Fig. 289 In the middle of the dash panel: hazard warning light switch.
f"'""'('n First read and observe the Introductory L-lo:.U Information and safety warnings Lb. on page 411.
Observe any legislation concerning the safety of a broken down vehicle. For example, many countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility waistcoat =>page 413.
Checklist
To ensure your own safety and the safety of your passengers, observe the following actions in the specified order => &:
1. Stop the vehicle at a safe distance away from moving traffic and on a suitable sur-face=>&.
2. Switch on the hazard warning lights using button =>Fig. 289.
3. Apply the handbrake =>page 269.
4. Select the neutral position or move the se-lector lever to P =>page 260.
5. Stop the engine and remove the key from the ignition =>page 257.
6. Ensure that all occupants exit the vehicle and go straight to a safe place away from moving traffic, e.g. behind the safety barrier.
7. Take all vehicle keys with you when you leave the vehicle.
8. Place the warning triangle in position to draw the attention of other road users to your vehicle.
9. Allow the engine to cool down and seek ex-pert assistance.
4121 If and when
When the hazard warning lights are switched on, for example if the vehicle is being towed, a change in direction or lane change can still be indicated by operating the turn signal. The warning lights will be interrupted temporarily.
Switch on the hazard warning lights:
• When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam, to will warn vehicles behind you.
• When there is an emergency.
• When the vehicle breaks down.
• When the vehicle is being towed.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, use an alternative method of drawing attention to the bro-ken-down vehicle. This method must comply with traffic legislation.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-cedures.
A wARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Park the vehicle so that no part of the ex-haust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass, fuel.
m The vehicle battery will discharge if the haz-L.:!J ard warning lights are left on over a long peri-od of time -even when the Ignition is switched off.
m If you brake hard at speeds over approxi-L.:!J mately 60 km/h (37 mph), the brake lights will flash to warn the traffic behind. If you then continue to brake, the hazard warning lights will be switched on automatically at speeds under approximately 10 km/h (6 mph). The brake light will light up stead-Ily. Once the vehicle starts to accelerate, the haz-ard warning lights will switch off again.
Detecting a blown fuse
If the metal strip is melted this indicates that the fuse has blown 305.
Shine a torch onto the fuse. This will help you to spot the blown fuse more easily.
Changing a fuse
• If applicable, take the plastic pliers 306 G) out of the fuse box cover.
• For small fuses. push the catch on G) from above 306
• For larger fuses, push the catch G) onto the fuse from the side 306@
Changing bulbs
o::n Introduction
This chapter contains information on the following subjects:
Indicator lamp . . . . . . . . . . . . . . . . . . . . . . . . . 433
Information on changing bulbs . 433 LED lights on the vehicle . . . . . . . . . 434
Changing bulbs in H4 halogen headlights 435
Changing bulbs in H7 halogen headlights . . . 437
Changing bulbs in the LED headlights . . . 438
Changing the bulbs in the fog light . . . . . . . . . 439 Changing the bulbs in the tail light cluster on vehicles with tailgate . . . . . . . . . . . . . . . . . . . . . 440
Changing the bulbs in the tail light cluster on vehicles with wing doors .................. 441
Changing the bulbs in the LED tail light cluster . . . . . . . . . . . . . . . . . . . . . . . . . 442 Changing the side turn signal bulbs . . . . . . . . 443
Changing the vehicle bulbs requires considerable technical skill. Therefore if you do not feel confi-dent with the procedure. Volkswagen Commercial Vehicles recommends having the bulbs changed by a Volkswagen Commercial Vehicles dealership or other professional assistance. You must contact a qualified workshop if other vehicle parts around the lights need to be removed or LED lights need to be replaced.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in the vehicle at all times. Spare bulbs are available from Volkswagen Commercial Vehicles dealers. In some countries it is a legal requirement to have these spare bulbs in the vehicle.
lt may be illegal to drive with a defective bulb in the exterior lighting.
4321 If and when
• Pull out the blown fuse.
• If the fuse has blown, replace it with a new fuse of the same amp rating (same colour and same markings) and same size
• Replace the cover.
CD
You can damage another position In the electri-cal system by using a fuse with a higher amp rating.
You can change the following bulbs yourself:
• Bulbs of the halogen headlights.
• Turn signal bulb in the LED headlights.
• Bulbs in non-LED tail light cluster.
• Turn signal and reversing light bulb in the LED tail light cluster.
• Bulb of turn signal repeater.
• Bulb of fog lights.
All LED lights in the vehicle should always be changed by an expert.
Additional bulb specifications
Some bulbs in headlights or In tail light clusters might have factory specifications that are different to standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.
Additional information and warnings:
• Exterior views 5
• Lights and vision 106
• Preparation for working In the engine compart-ment 350
• Vehicle toolkit 416
• Fuses 429
A WARNING
Accidents can occur If roads are not suffi-ciently Illuminated and other road users have difficulty seeing the vehicle, or cannot see it atall. 11>
A WARNING
Changing the bulb incorrectly can cause ac-cidents and serious Injuries.
• When working In the engine compartment, always read and observe the safety warnings =>page 350. The engine compartment of any motor vehicle Is a dangerous area. Serious Injuries can be sustained here.
• Halogen bulbs are pressurised and could explode when they are being changed.
• Only change the defective bulb once it has had time to cool down completely.
• Never change a bulb unless you are famili-ar with the procedure. If you are uncertain of what to do, the work should be carried out by a qualified workshop.
Indicator lamp
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
Lit up Possible cause
A bulb in the exterior lighting has failed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious Injury.
• Never ignore any illuminated warning lamps or text messages.
Information on changing bulbs
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
A WARNING (Continued)
• Do not touch the glass part of the bulb with unprotected fingers. When the light is switched on, heat will cause fingerprints to evaporate on the bulb, which In turn will cause the reflector to dim.
• There are sharp-edged parts In the head-light housing In the engine compartment and on the tall light cluster housing. Protect your hands when changing bulbs.
CD
Damage to the electrical system can be caused by water entering the system if the rubber cov-ers or plastic caps on the headlight housing are not properly mounted after a bulb has been changed.
If bulbs of the exterior lighting fail, an indicator lamp lights up in the instrument cluster.
Solution
Change the defective bulb.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
m if an individual light emitting diode (LED) in W the exterior lighting fails, no warning is given. If all LEDs fail, this is indicated by the indicator lamp*··
Checklist
Always carry out the following actions for changing a bulb in the given order => &:
1. Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
2. Apply the handbrake firmly =>page 269. .,..
Practical tips I 433
Checklist (Continued)
3. Turn the light switch to position o 106.
4. Shift the tu m signal lever to neutral 106.
5. With a DSG® dual clutch gearbox, move the selector lever to position P 260.
6. Manual gearbox: select a gear 263.
7. Stop the engine and remove the key from the ignition 257.
8. Switch off the orientation lighting 106.
9. Leave the defective bulbs to cool down.
10. Check to see if a fuse has blown 429.
11. Follow the instructions to change the affec-ted bulb Always use identical bulbs of the same type. The designation is inscribed on the bulb, either on the glass part or on the base.
12. Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would cause the fingerprint to evaporate and condense on the renector. This will im-pair the brightness of the headlight.
LED lights on the vehicle
r--f'n First read and observe the introductory L-I=J.I information and safety warnings & on page 432.
Depending on the vehicle equipment, the following lights may be LED lights:
• Dipped beam, main beam, daytime running lights and side lights on vehicles with LED head-lights.
• Tail light, brake light and fog light on vehicles with LED tail lights.
• Number plate lights.
434 If and when
13. After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not working properly, the bulb may not have been inserted properly or may have failed again, or the connector may have been inserted incorrectly.
14. Any time you change a bulb in the front of the vehicle, the headlight settings should be checked by a qualified workshop.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the instructions in the checklist and observe the general safety pro-cedures.
CD
Always take care when removing or fitting lights in order to prevent damage to the paint-work or to other vehicle parts. <1
Owners cannot replace the LEDs themselves. If some LEDs fail, this may be an indication that more elements are on the point of failure. If this happens, have the lights checked and replaced if necessary at a qualified workshop.