type. Refer to the vehicle documentation and ask a Volkswagen Commercial Vehicles dealership if necessary.
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Fig. 280 How to swap wheels.
.....-r'n First read and observe the introductory L-W! Information and safety warnings & on page 367.
The tyres are the most used and most underesti-mated parts of a vehicle. Tyres are very important as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pres-sure, driving style handling and fitting.
The tyres and wheel rims are an essential part of the vehicle's design. The tyres and rims approved by Volkswagen Commercial Vehicles are specially matched to the characteristics of the vehicle and make a major contribution to good road holding and safe handling.
Avoiding damage to the tyres
• If you have to drive over a kerb or similar obsta-cle, drive slowly and at a right angle if possible.
• Inspect the tyres regularly for damage such as cuts. cracks or blisters.
• Remove foreign objects that are in the outer tyre tread and have not penetrated the Inner tyre 373.
• Always respond to any warning messages giv-en by the tyre monitoring system=:opage 318.
• Damaged or worn tyres must be replaced im-mediately =:o page 373.
• Regularly check the tyres for hidden damage =:-page 373.
368 Cleaning and maintenance
• Never exceed the top speed and load permitted for the tyres that are fitted =:o page 375.
• Protect the wheels, including the spare wheel, from contact with corrosive substances, including oils, lubricants, fuel and brake fluid =:o &.
• Replace missing dust caps immediately.
Tyres with directional tread pattern
Tyres with directional tread pattern have been de-veloped to roll in one direction only. An arrow on the tyre sidewall indicates the direction of rotation on tyres with directional tread =:o page 375. The di-rection of rotation must be adhered to. This is the only guarantee for optimum grip and helps to avoid aquaplaning, excessive noise and wear.
If, however, the tyre is fitted in the opposite direc-tion to the tread pattern, you must take more care when driving as the tyre is now no longer being used according to its designation. This is particu-larly important on wet roads. The tyres must be re-placed as quickly as possible or be fitted with the tread in the correct direction.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illus-tration =:o Fig. 280 is recommended to help ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen Commercial Vehicles recommends having the wheels changed by a qualified work-shop.
Tyres that are older than 6 years
Tyres age through physical and chemical process-es that can impair their function. Tyres that are stored unused for an extended period will harden and become brittle more quickly than tyres which are in constant use.
Volkswagen Commercial Vehicles recommends re-placing tyres that are more than 6 years old with new tyres. This also applies for tyres, including the spare wheel, which appear to still be in good con-dition and whose tread depth has not yet reached the minimum value stipulated by legislation =:o &.
The age of a tyre can be determined from the man-ufacturing date, which Is a component of the tyre identification number (TIN) =:o page 375. .,..
Storing tyres
Mark tyres before you remove them to indicate the direction of rotation. This ensures you will be able to mount them correctly when you replace them (left, right, front, rear). When removed, the wheels or tyres should be stored in a cool, dry and pref-erably dark place. Do not store tyres mounted on the rim vertically.
Any tyres not fitted on rims should be kept in suita-ble sleeves to protect against dirt and should be stored vertically (standing on the tread).
All-terrain tyres
Some vehicles can be fitted at the factory with "all-terrain tyres". These tyres have a deep-tread pro-file that alters the vehicle's driving properties (such as comfort, consumption, braking distance, corner-Ing behaviour, rolling noise)=>&.
A WARNING
Corrosive liquids and other substances can cause visible and Invisible damage to the tyres, which can cause the tyre to burst.
• Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive substan-ces away from the tyres.
A WARNING
Old tyres (even if never used) can suddenly lose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries.
• Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
Rims
,....-('n First read and observe the Introductory L-J.:.ll information and safety warnings & on page 367.
The design of the wheel bolts is matched to the rims. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly =>page 420.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can al-so apply to wheels of the same vehicle type.
A WARNING
The deep-tread profile of all-terrain tyres can considerably increase the braking distance or cornering behaviour and thus cause acci-dents and serious injuries.
• Always bear the modified vehicle handling in mind, and drive carefully.
CD
Avoid heavy impacts and drive round obstacles whenever possible. Tyres, particularly low-pro-file tyres, can be considerably compressed and deformed by potholes and curb edges especial-ly. This can cause the tyre's webbing reinforce-ment to brake, and cause dents or rips on the side walls or deformations or cracks on the rims.
Old tyres should be disposed of as required !!IS by legislation.
Wheel bolts
Wheel boils must always be tightened with the cor-rect tightening torque =>page 420.
Rims with bolted-on rings
Rims with bolted-on rings consist of several com-ponents. These components are fastened using special bolts and special fastening technology. This ensures that the wheel functions proper1y, does not leak, remains safe and runs true. For this reason, damaged rims should be replaced. They may only .,..
Wheels and tyres I 369
A WARNING (Continued)
• Check tyre pressures regularly, at least once a month, and before every long journey.
• All tyres must have the correct tyre pres-sure to suit the vehicle load.
• Never reduce excess pressure when the tyres are warm.
CD
• When attaching the tyre pressure gauge make sure that you do not position it at an an-gle to the valve shaft. This can damage the tyre valve.
Tread depth and wear indicators
Fig. 281 Tread wear indicator.
r-fl1 First read and observe the Introductory L-.lo:::.l.l Information and safety warnings & on page 367.
Tread depth
Difficult driving situations demand the deepest pos-sible tread depth for the tyres and the same tread depth for the tyres on the front and rear axles. This applies in particular for driving in winter weather and cold temperatures and in wet conditions=>&.
In most countries, the minimum tread depth re-quired by law is 1.6 mm (measured in the tread grooves next to the tread wear indicators). Ob-serve any country-specific legal requirements.
Winter tyres lose a large degree of their effective-ness when the tread is worn down to a depth of 4mm.
3721 Cleaning and maintenance
CD
• Missing valve caps, or valve caps that are not suitable or not screwed on properly, can cause damage to the tyre valve. Always use valve caps that comply with the factory-fitted valve cap specifications. Always screw on valve caps fully.
Under-infiated tyres can contribute to an in-I!IS crease in fuel consumption.
m If the tyre monitoring display warns that the W tyre pressure in at least one tyre is too low, check tyre pressures with a functioning tyre pres-sure tester. Low tyre pressure cannot be deter-mined exclusively by looking at the tyre. This also applies to tyres with a low profile.
m Please refer to the special points of the tyre W monitoring system when checking tyre pres-sures =>page 318.
Tread wear indicator in tyres
The original tyres on your vehicle have 1.6 mm high tread wear indicators running across the tread =>Fig. 281. These wear indicators are positioned at set intervals around the tyre. Markings on the tyre sidewall (for instance the letters "TWI" or other symbols) indicate the positions of the tread wear indicators.
The tread wear indicators show if a tyre is worn down. The tyre must be replaced at the latest when the tread depth is just down to the tread wear indicator.
A WARNING
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause seri-ous Injury.
• Tyres must be replaced at the latest when the tread Is worn down to the tread wear Indi-cators.
• Worn tyres have considerably less tread, particularly on wet roads, which can cause the vehicle to glide along the road surface (aquaplaning).
z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-
should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes.
A WARNING
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning.
• Service fluids must be kept In their origi-nal sealed container.
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them.
• Keep children away from all service fluids and consumables.
• Always read and follow the Information and warnings on the service fluid packaging.
Repairs and technical modifications
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,!
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee.
3961 Clt!aning and maintenance
A WARNING (Continued)
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions.
CD
• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage.
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations.
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..
If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when
Fitting opaque shades for the windscreen and the rear window . . . . . . . . . . . . . . . 177 Fitting the opaque shades to the side win-dows . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Opaque shades, Multivan Removing and stowing ........... , . . . 179
Opening Doors . . . . . . . . . . . . . . . . . . . . . • . . . . . . . 45 Electric sliding door . . . . . . . . . . . . . . . . . . 47 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Sliding door . . . . . . . . • . . . . . . . . . . . . . . . 46 Sliding windows . . . . . . . . . . . . . . . . . . . . . 58 Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Vehicle . . . . . . . . . . . . • . . . . . . . . . . . . 40, 42 Windows .......................... 56 Wing doors . . . . . . . . . . . . . . . . . . . . . • . . . 53
Outside temperature display . . . . . . . . . . . . 21 Black ice warning . . . . . . . . . . . . . . . . . . . . 21 Overview Centre console, comfort version . . . . . . . . 13 Centre console, standard version . . . . . . . 12 Driver door . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Driver side . . . . . . . . . . . . . . . . . . . . . . . . . 10 Front passenger side . . . . . . . . . . . .. . • . . 14 Front view . . . . . . . . . . . . . . . . . . . . . . • . . . 6 Headliner .................... , . . • . . 15 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . • . . . . . . . 25 Rear view (with tailgate) . . . . . . . . . . . . . . . . 7 Rear view (with wing doors) . . . . . . . • . . . . . 8 Side view ........................... 5 Turn signal and main beam lever . . . . . . . 107 Warning lamps . . . . . . . . . . . . . . . . . • . . . . 16
Overview of indicator lamps . . . . . . . . . . . . 16
Overview of seats . . . . . . . . . . . • . . . . . . . . . 64
Overview of warning lamps ... , . . . . . . . . . 16
p
Pairing Rear-seat telephony... . . . . . . . . . . . . . . 190 Pairing mobile telephone Rear-seat telephony................. 190
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 269, 272 Using the rear view camera system . . . . . 295
Parking aid see ParkPilot . . . . . . . . . . . . . . • . . . . . . . 287
Parking aid (front and rear) . . . . . . . . . . . . 289
Parking aid (only at rear) . . . . . . . . . . . . . . 288
Parking distance warning system see ParkPilot . . . . . . . . . . . . . . . . . . . . . . 287
Parking light..... . . . . . . . . . . • . . . . . . . . . 109
ParkPIIot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Fault . . . . . . . . . . . . . . . . . . . . . . . . . 288. 289 Signal tones and screen display . . . . . . . 290
476 I Index
Using a high-pressure cleaner . . . . . . . . . 382 Wilh trailer . . . . . . . . . . . . . . . . . . . . 288, 290
ParkPilot (front and rear) . . . . . . . . . . . . . . 289
ParkPilot (only at rear) . . . . . . . . . . . . . . . . 288
Pedals . . . . . . . . . . . . . . . . . . . . • . . • . . . 63, 262
Performance figures . . . . . . . . . . . . . . . . . . 450
Petrol . . . . . . . . . . . . . . . . . . • . . . . . . . . . . . 344 Additives . . . . . . . • . . . . . . . . . . . . . . • . . 344 Filling the tank . . . • . . . . . • . . . . . . . . • . . 342 Fuel ..........................•.. 344 Fuel gauge . . . . . . . . . . . . • . . • . . . . . • . . 341 Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Petrol engines Technical data . . . . • . . . . . . . . . . . . . . . . 453
Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Plenum chamber . . . . . . . • . . . . . . . . • . . . . 387
Polishing . . . . . . . . . . . . . • . . . . . . . . . . . . . 384
Pollen filter . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Pollution filter . . . . . . . . . . . . • . . • . . . . . . . 322
Pop-up roof Closing electrically . . . . . . . . . . . . . . . . . . 223 Closing manually . . . . . . . . . . . . . . . . . . . 220 Electric pop-up roof, California . . . . . . . . . 221 Interior lights . . . . . . . . . . . . . . . . . . . . . . 210 Manual pop-up roof, California......... 218 Opening electrically . . . . . . . . . . . . . . . . . 222 Opening manually . . . . . . . . . . . . . . . . . . 219 Pop-up roof bed . . . . . . . . . . • . . • . . 219, 222 Safety net..................... 219, 222 Windows in canvas . . . . . . . . . . . . . . . . . 222
Pop-up roof bed . . . . . . . . . . . . . . . . . . 219, 222 Safety net . . . . . . . . . . . . . • . . . . . . . 219, 222
Power closing . . . . . • . . • . . . . . • . . . . . . . . . 50
Power steering . . . . . . . . . . . . . . . . . . . . . . . 281
Preheatlng . . . . . . . . . . . . . . . . . • . . . . . . . . 258
Preparation Before every trip . . . . . . . . . . . . . . . . . . . . . 33 Breakdown set . . . . . . . . . . . . . . . . . . . . . 427 Changing a wheel . . . . . . . . . . . . . • . . . . 420 Changing bulbs . . . . . . . . . . . . . . . • . . . . 433 Checking the coolant level . . . . . . . . . . . . 361 Checking the engine oil level . . . . . . . . . . 356 Refilling coolant . . . . . . . . . . . . . . . . . . . . 361 Refilling engine oil . . . . . . . . . . . . . . . . . . 356 Vehicle battery . . . . . . . . . . . . . . . . . . . . . 364 Working in the engine compartment . . . . 352
Preparing for a journey . . . . . . . . . . . . . . . . . 33 Private mode Rear-seat telephony . . . . . . . . . . . . . . . . . 191
Problem solving...................... 410
Programming the wake up time Central control panel, California . . . . . . . . 207
Protection from the sun . . . . . . . . . . . . . . . . 115
Pull-away assist systems Indicator lamps . . . . . . . . . . . . . . . . . . . . . 282 Warning lamps . . . . . . . . . . . . . . . . . . . . . 282