2020 VOLKSWAGEN TIGUAN gearbox

Owner's manual*Owner's manual
Owner's manual
Supplement (05.2017\f
Supplement (07.2017\f
Composition Media, Discover Media (Generation 2 GP\f
Edition: 05.2017
PartNr.: 5NA012720AD
Edition 05.2017
Fig. 1 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine
code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers
Pre-delivery inspection carried out
on:
Date of delivery to customer/initial
registration:
Volkswagen dealership stampVolkswagen dealership stamp
Whichever comes first.
Thank you for choosing Volkswagen
By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-
date technology and a multitude of convenience functions for your use and enjoyment.
Tiguan
Vehicle data sticker
ayf
ayf
Vehicle data sticker
Thank you for choosing Volkswagen
About this owner's manual
Description of symbols
Owner's manual
Abbreviations
Index
Epilog

Stowage compartment ⇒ Stowage areas
Release lever for the bonnet ⇒ In the engine compartment
Centre console
Fig. 10 Overview of the upper section of the centre console.
Fig. 11 Overview of the lower section of the centre console (left-hand drive vehiclesyf.
Key to ⇒ Fig. 10:
Indicator lamp for the front passenger front airbag switch-off function ⇒ Airbag 
system
Vents ⇒ Heating and air conditioning system
Hazard warning lights button ⇒ In an emergency
Infotainment system ⇒BookletInfotainment system, ⇒ Operation and display in the 
Infotainment system
Buttons for seat heating ⇒ Seat heating
Controls for the air conditioning system, heating and fresh air system ⇒ Heating, 
ventilation and cooling
- With auxiliary heater ⇒ Auxiliary heater and ventilation
Key to ⇒ Fig. 11:
Lever for:
- Automatic gearbox ⇒ DSG dual clutch gearbox
- Manual gearbox ⇒ Manual gearbox: selecting a gear
Area for:
- MEDIA-IN socket, USB port , AUX IN socket ⇒BookletInfotainment 
system,
- Cigarette lighter ⇒ Ashtray and cigarette lighter
- 12-volt socket ⇒ Electrical sockets
Buttons for:
- Assist systems for parking and manoeuvring ⇒ Parking and manoeuvring
- Driving profile selection ⇒ Driving profile selection and 4MOTION Active 
Control
Stowage compartment in the centre console ⇒ Stowage areas
®

Depending on the vehicle equipment level, symbols may be displayed in the instrument cluster
instead of warning lamps.
Some warning and indicator lamps are not available in all markets.
For details on indicator lamps which light up in the light switch, see Chapter Lights ⇒ Lights.
SymbolMeaning
Central warning lamp. Observe the additional information on the
instrument cluster display.
Do not drive on!
The electronic parking brake is switched on ⇒ Electronic parking 
brake.
Do not drive on!
Brake fluid level too low or fault in the brake system ⇒ Brake fluid.
Do not drive on!
Coolant level too low ⇒ Engine coolant, engine coolant temperature
too high or fault in the cooling system ⇒ Coolant temperature display.
Do not drive on!
Engine oil pressure too low ⇒ Engine oil.
Flashing: Do not drive on! Fault in the electronic steering column
lock ⇒ Steering.
Lit up: electromechanical steering has failed ⇒ Steering.
Driver or front passenger seat belt not fastened ⇒ Seat belts.
OR: there are objects on the front passenger seat ⇒ Seat belts.
Brake or take evasive action.
Collision warning from area monitoring system (Front Assistyf ⇒ Area 
monitoring system (Front Assistyf.
OR: collision warning from Pedestrian Monitoring ⇒ Pedestrian 
Monitoring.
Depress the brake pedal. ⇒ DSG dual clutch gearbox, ⇒ Adaptive 
Cruise Control (ACCyf.
Fault in the alternator ⇒ 12-volt vehicle battery.
Front brake pads worn. Go to a qualified workshop immediately. All
brake pads should be checked and renewed as necessary
⇒ Information on the brakes.
Central warning lamp. Observe the additional information on the
instrument cluster display.
Electronic Stability Control (ESCyf ⇒ Brake support systems.
Traction control system (TCSyf ⇒ Brake support systems.
OR: off-road driving profile active ⇒ Driving profile selection and 
4MOTION Active Control.
Anti-lock brake system faulty or not functioning ⇒ Brake support 
systems.
Electronic parking brake fault ⇒ Electronic parking brake.
Rear fog light switched on ⇒ Lights.
Partial or complete failure of the vehicle lighting, excluding cornering
light ⇒ Changing bulbs.
Lit up: there is a fault that affects the exhaust emissions
⇒ Troubleshooting.
Flashing: misfiring, which damages the catalytic converter
⇒ Troubleshooting.
Engine management system fault (Electronic Power Controlyf
⇒ Troubleshooting.
Engine speed limited (protection against overheatingyf
⇒ Troubleshooting.
Lit up: electromechanical steering reduced
OR: the 12-volt battery has been disconnected and reconnected
⇒ Steering.
Flashing: steering column is wound-up or is not unlocked/locked
⇒ Steering.
Lit up: tyre pressure too low ⇒ Tyre monitoring systems.
Flashing: fault in tyre monitoring system ⇒ Tyre monitoring systems.
Fault in the rain/light sensor ⇒ Wipers.
Fault in wipers ⇒ Wipers.
Washer fluid level too low ⇒ Wipers.
Fuel tank almost empty ⇒ Fuel gauge.
Lit up: engine oil level too low ⇒ Engine oil.
Flashing: engine oil system fault ⇒ Engine oil.
®

SymbolMeaning
Fault in airbag and belt tensioner system ⇒ Airbag system.
Front passenger front airbag switched off (PASSENGER AIR BAG
yf ⇒ Airbag system.
Front passenger front airbag switched on (PASSENGER AIR BAG
yf ⇒ Airbag system.
The tank cap is not closed properly.
Lane keeping system (Lane AssistyfVZLWFKHGRQEXWQRWDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
ACC currently not available ⇒ Adaptive Cruise Control (ACCyf.
Fault in DSG dual clutch gearbox: gearbox fault ⇒ DSG dual clutch 
gearbox.
Manual gearbox: high clutch temperature or clutch fault ⇒ Manual 
gearbox: selecting a gear.
m/k/n998MK
Area monitoring system (Front AssistyfLVGHDFWLYDWHG ⇒ Area 
monitoring system (Front Assistyf.
OR: Pedestrian Monitoring deactivated ⇒ Pedestrian Monitoring.
Fault in the adaptive chassis control (DCCyf ⇒ Driving profile selection 
and 4MOTION Active Control.
Turn signal, left or right ⇒ Lights.
Hazard warning lights switched on ⇒ In an emergency.
Depress the brake pedal. ⇒ Starting and stopping the engine,
⇒ DSG dual clutch gearbox, ⇒ Electronic parking brake.
The vehicle is being held by the Auto Hold function ⇒ Electronic 
parking brake.
Cruise control system (CCSyf ⇒ Cruise control system (CCSyfOR
Adaptive Cruise Control (ACCyf ⇒ Adaptive Cruise Control (ACCyf.
Lane keeping system (Lane AssistyfLVVZLWFKHGRQDQGDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
The main beam is switched on or the headlight flasher is being
operated ⇒ Lights.
Manual gearbox: clutch is not transmitting the full engine torque
⇒ Manual gearbox: selecting a gear.
ACC is active. No vehicle has been detected ahead ⇒ Adaptive 
Cruise Control (ACCyf.
When displayed in white: ACC is active. Vehicle detected ahead
⇒ Adaptive Cruise Control (ACCyf.
When displayed in grey: ACC not active. System is switched on, but
not regulating ⇒ Adaptive Cruise Control (ACCyf.
Main beam control (Light AssistyfRUG\QDPLFPDLQEHDPFRQWURO
(Dynamic Light AssistyfLVDFWLYH ⇒ Lights.
Service alert / service due ⇒ Service interval display.
Mobile telephone battery charge level. Activated only with factory-
fitted mobile phone interface ⇒BookletInfotainment system,.
The outside temperature is below +4°C (+39°Fyf ⇒ Instrument cluster.
The start/stop system is available, automatic engine stop is active
⇒ Start/stop system .
The start/stop system is not available.
OR: the start/stop system has switched on the engine automatically
⇒ Start/stop system .
Economical mode ⇒ Displays.
Note about information in the vehicle wallet.
Additional displays: trailer towing
SymbolMeaning
The ball head on the towing bracket is not locked ⇒ Trailer towing.
Trailer turn signal ⇒ Lights.
Additional displays: off-road mode
SymbolMeaning
When displayed in white: Hill Descent Control is active ⇒ Hill Descent 
Control.
When displayed in grey: Hill Descent Control not active. System
switched on, but not regulating ⇒ Hill Descent Control.
m/k/s562MKWhen displayed in white: Off-Road driving profile active ⇒ Driving 
profile selection and 4MOTION Active Control.
®®
®

Fuel gauge⇒ Fuel gauge.
Coolant temperature display ⇒ Coolant temperature display.
Current gear / selector lever position⇒ Manual gearbox: selecting a gear or ⇒ DSG
dual clutch gearbox.
Information profiles
To select a specific information profile, go to the Views menu option in the display of the instrument
cluster ⇒ Instrument cluster menus. The Active Info Display shows additional information in the
centre of the dials ⇒ Fig. 15② depending on the information profile you have selected. The
following information profiles are available:
•Classic. No additional information shown.
•Consumption and range. Current consumption is shown graphically and average consumption
is shown digitally in the rev counter. The remaining range is shown digitally in the speedometer.
•Efficiency. Average consumption is shown digitally and current consumption is shown
graphically in the rev counter. In the speedometer, the symbol is shown if the current
driving style is fuel-efficient, and a graphic display helps the driver save fuel.
•Navigation. If route guidance is active: the remaining distance to the set destination and an
estimated time of arrival are shown in the rev counter, and arrows to aid navigation are shown
in the speedometer. If route guidance is inactive: the current altitude is shown in the rev
counter, and a compass is shown in the speedometer.
•Driver assistance. Graphic representation of various driver assist systems, or digital display of
the driving time in the rev counter. The speedometer meanwhile shows arrow navigation or a
compass.
•Off-road. Digital display of the steering angle and compass display in the speedometer. With
active Hill Descent Control: graphic display of the Hill Descent Control with speed display in the
speedometer.
Navigation map in the Active Info Display
With some vehicle equipment levels, the Active Info Display is able to display a detailed map. To
display this map, select the Navigation menu item in the instrument cluster ⇒ Instrument cluster 
menus.
The map can be shown in either of two sizes. If the larger version is selected, the Active Info
Display dials will be smaller. To select the preferred map size:
•Press the button on the multifunction steering wheel ⇒ Instrument cluster menus to
switch between map sizes as required.
•OR: press the or arrow button on the multifunction steering wheel to select the
required map size. A frame appears around the selected option.
•Confirm the selection by pressing the button on the multifunction steering wheel.
Depending on the equipment level, navigation is shown on two displays or only one. The navigation
map be displayed on the Active Info Display and Infotainment system or only on the Infotainment
system display. In the latter case, only navigation arrows are shown on the Active Info Display.
Changing up a gear early will help to save fuel and reduce engine noise.
Head-up Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Head-up Display projects selected
information or warning messages from
the assistance systems or the
Infotainment system into the driver's
field of vision.
®
•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•The needle on the rev counter should only briefly point into the red area, as engine
damage may otherwise be incurred.
NOTICE

•Time ⇒ Time.
•Radio and navigation information ⇒BookletInfotainment system,.
•Telephone information ⇒BookletInfotainment system,.
•Outside temperature
•Compass display
•Selector lever positions
•Gear-change indicator ⇒ Gear-change indicator.
•Driving data display (multifunction displayyfDQGPHQXVIRUYDULRXVVHWWLQJV ⇒ Instrument cluster 
menus.
•Service interval display ⇒ Service interval display.
•Speed warning function ⇒ Instrument cluster menus.
•Speed warning for winter tyres.
•Start/stop system status display ⇒ Start/stop system .
•Status display for Active Cylinder Management (ACTyf ⇒ Driving economically.
•Economical mode .
•Engine code (ECyf
•Personalisation: welcome and user selection.
•Road signs detected by the Dynamic Road Sign Display system ⇒ Dynamic Road Sign Display 
(Sign Assistyf.
Open doors, bonnet and boot lid
The instrument cluster display indicates if any doors, the bonnet or boot lid are open once the
vehicle has been unlocked, and while the vehicle is in motion. In some cases, a signal tone is also
given. Different instrument cluster designs will have different displays.
Selector lever positions (DSG dual clutch gearboxyf
The gear selected is displayed on the side of the selector lever and on the display in the instrument
cluster. The instrument cluster display may show which gear has been selected if the selector lever
is in D/S position or in Tiptronic mode ⇒ DSG dual clutch gearbox.
Outside temperature display
If the outside temperature falls below approximately +4°C (+39°FyfWKHWHPSHUDWXUHGLVSOD\DOVR
shows a snowflake symbol . This symbol remains lit up until the outside temperature rises
above +6°C (+43°Fyf ⇒.
Heat radiated from the engine may cause the temperature display to show a slightly higher value
than the actual outside temperature if the vehicle is stationary, the auxiliary heater ⇒ Auxiliary 
heater and ventilation is switched on or the vehicle is travelling at a very low vehicle speed.
The measuring range lies between -45°C (-49°FyfDQG

Economical mode
While driving, the instrument cluster will show whether the vehicle is in a fuel-efficient mode ,
e.g. due to active cylinder management (ACTyf ⇒ Driving economically or coasting of the
automatic gearbox ⇒ DSG dual clutch gearbox.
Engine code
Press and hold the button in the instrument cluster (for approximately 15 secondsyfWRVKRZ
the vehicle's engine code (ECyfLQWKHGLVSOD\7KHLJQLWLRQPXVWEHVZLWFKHGRQEXWWKHHQJLQHPXVW
not be running ⇒ Analogue instrument cluster or ⇒ Digital instrument cluster (Active Info Displayyf.
Trailer drawbar load display
If the vehicle drives with a trailer attached (depends on equipment and not available in all marketsyf
the drawbar load and the trailer weight can be shown in the instrument cluster display.
Different instrument clusters are available, which means that the versions and displays may
vary. In displays without warning or information texts, faults are indicated exclusively by indicator
lamps.
Some displays in the instrument cluster may be overridden by sudden alerts, e.g. incoming
telephone calls.
Depending on the vehicle equipment level, some settings and displays may also appear in
the Infotainment system.
If several warning reports are detected, the symbols will appear for several seconds, one
after another. The symbols will continue to appear until the faults are rectified.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Instrument cluster menus
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The range of content and layout of the menus and displays depend on the vehicle electronics and
the level of vehicle equipment.
Qualified workshops can programme and modify other functions depending on the vehicle
equipment level. Volkswagen recommends using a Volkswagen dealership for this purpose.
Some menu options can only be opened when the vehicle is stationary.
◾Driving data⇒ Driving data display (multifunction displayyf
◾Assist systems
◾Lane Assist on/off ⇒ Lane keeping system (Lane Assistyf
◾Front Assist on/off ⇒ Area monitoring system (Front Assistyf
◾Pedestrian Monitoring on/off ⇒ Pedestrian Monitoring
◾Lane change system on/off ⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt
◾Rear Traffic Alert on/off ⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt
◾ACC (display onlyyf ⇒ Adaptive Cruise Control (ACCyf
◾Views⇒ Instrument cluster
◾Navigation⇒BookletInfotainment system,
◾Audio⇒BookletInfotainment system,
◾Telephone⇒BookletInfotainment system,
◾Vehicle status⇒ Warning and information messages
◾Lap timer⇒ Lap timer
◾Personalisation (user selectionyf⇒ Personalisation
®
®
Streets and bridges can be iced over at outside temperatures above freezing point.
•The snowflake symbol indicates that there is a risk of black ice.
•There may be black ice on the roads even when outside temperatures are above +4 °C
(+39 °FyfHYHQZKHQQRVQRZIODNHV\PEROLVGLVSOD\HG.
•You should never rely solely on the outside temperature display!
WARNING
1yf

If the checkbox in the function button is ticked , the respective function is switched on.
Press the function button to return to the previous menu.
Menu overview
The following menu overview is an example of the Infotainment system menu structure. The actual
scope of the menus and the names of the individual menu items depend on the vehicle electronics
and the level of vehicle equipment.
Some menus and functions are not available in all countries or all vehicles.
MenuSubmenuSetting optionsFurther
information
ESC system–
– Traction control system (TCSyf
– Electronic Stability Control (ESCyf
– Electronic Stability Control sport
mode (ESC Sportyf
⇒ Brake support 
systems
Tyre settings
Tyre Pressure
Monitoring
System
Select load level:
– Standard
– Comfort
– Fully loaded
⇒ Tyre monitoring 
systems
Tyre Pressure
Loss IndicatorStore the tyre pressures SET.
Winter tyres
Activation or deactivation of the speed
warning.⇒ Wheels and 
tyres
Setting the speed warning value.
Driver assist
settings
ACC (Adaptive
Cruise Controlyf
Activation or deactivation of the last
selected distance.
⇒ Adaptive 
Cruise Control 
(ACCyf
– Gearbox programme
– Active distance setting (time interval
to the vehicle aheadyfZKHQ$&&LV
switched on
Front Assist (area
monitoring
systemyf
– Area monitoring system
– Advance warning
– Distance warning display
⇒ Area 
monitoring 
system (Front 
Assistyf
Pedestrian
Monitoring
– Pedestrian Monitoring
– Advance warning
⇒ Pedestrian 
Monitoring
Lane Assist (lane
keeping systemyf
– Lane keeping system
– Adaptive lane guidance
⇒ Lane keeping 
system (Lane 
Assistyf
Side Assist (lane
change systemyf
Activation and deactivation of the lane
change system (Side Assistyf.
⇒ Lane change 
system (Side 
AssistyfLQFO5HDU 
Traffic Alert
Setting the brightness of the display in
the exterior mirror.
Does not apply in
Japan:Dynamic
Road Sign
Display
– Show detected road signs in the
driving data display (multifunction
displayyf
– Trailer recognition (display of traffic
signs for vehicles with a traileryf
– Activation and deactivation of the
speed warning
⇒ Dynamic Road 
Sign Display 
(Sign Assistyf
Driver Alert
System
Activation or deactivation of the Driver
Alert System.
⇒ Driver Alert 
System 
(recommendation 
for rest breaksyf
Proactive pass.
protection
Activation and deactivation of the
proactive occupant protection system.
⇒ Proactive 
occupant 
protection system
Parking and
manoeuvring
settings
ParkPilot
Activation or deactivation of the Park
Distance Control
⇒ Park Distance 
Control
Activation or deactivation of automatic
activation of the Park Distance
Control.
– Front and rear volume
– Front and rear tone setting
– Entertainment fading
Rear Traffic AlertActivation and deactivation of Rear
Traffic Alert.
⇒ Lane change 
system (Side 
AssistyfLQFO5HDU 
Traffic Alert
Light settingsLight assistance– Dynamic Light Assist
– Dynamic cornering light
– Automatic headlight control (in rainyf
– Convenience turn signal
⇒ Lights