2020 VOLKSWAGEN TIGUAN Distance

Traffic Jam Assist is not active (the indicator lamp for the lane keeping
system lights up yellowyf
•As soon as one of the conditions indicated on ⇒ Technical requirements for using Traffic Jam 
Assist is no longer fulfilled.
•If one of the conditions for the proper functioning of the lane keeping system is no longer
fulfilled ⇒ Lane keeping system (Lane Assistyf.
•If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACCyfLVQR
longer fulfilled ⇒ Adaptive Cruise Control (ACCyf.
Switch off Traffic Jam Assist in the following situations
Traffic Jam Assist should always be switched off in the following situations due to system
limitations:
•When a high level of concentration is required by the driver.
•Very sporty driving.
•In poor weather conditions, e.g. snow or heavy rain.
•Poor road conditions.
•Driving through road works.
•In urban areas.
If Traffic Jam Assist does not function as described in this chapter, do not use the system
and go to a qualified workshop.
If there is a fault in the system, visit a qualified workshop and have the system checked.
Emergency Assist
Emergency Assist detects a lack of
activity on the part of the driver and can
keep the vehicle in lane automatically,
or brake the vehicle to a standstill if
required. The system can therefore
actively help to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assistyf ⇒ Lane keeping 
system (Lane Assistyf, and combines this function with the Adaptive Cruise Control (ACCyf
⇒ Adaptive Cruise Control (ACCyf. Please therefore read both these chapters and observe the
information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒. If there is sufficient stopping distance, the
The intelligent technology of Traffic Jam Assist cannot overcome the laws of physics, and
functions only within the limits of the system. Always take care when using Traffic Jam
Assist as you could otherwise cause accidents or injuries. The system is not a substitute
for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Do not use Traffic Jam Assist in urban traffic.
•Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on
slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
•Never use Traffic Jam Assist off-road or on unsurfaced roads. Traffic Jam Assist is
designed solely for use on surfaced roads.
•Traffic Jam Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
•If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle
immediately by depressing the foot brake.
•If the vehicle starts to roll unintentionally after the driver has been prompted to take
control of the vehicle, brake the vehicle immediately using the foot brake.
•If a prompt instructing the driver to take control of the vehicle appears on the
instrument cluster display, take control of the vehicle immediately.
•Your hands should always be on the steering wheel so that you can steer at any time.
The driver is always responsible for staying in lane.
•The driver must be prepared to take control of the vehicle (by accelerating or brakingyf
at all times.
WARNING

system decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Electronic parking brake.
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched
on and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is unavailable until after the ignition has
been switched off and then on again.
Prerequisites
•The lane keeping system and ACC are switched on.
•The selector lever is in position D/S or in the Tiptronic gate.
•The system has detected a lane marking on both the right and left sides of the vehicle
⇒ Fig. 147.
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Lane keeping system 
(Lane Assistyf is switched on.
Conditions for deactivating Emergency Assist
The following conditions can prevent Emergency Assist from reacting, or can cause it to deactivate
automatically:
•If the driver activates the accelerator, brake or steering.
•If one of the prerequisites for operation of the lane keeping system ⇒ Lane keeping system 
(Lane Assistyf or ACC ⇒ Adaptive Cruise Control (ACCyf is no longer fulfilled.
Lane change system (Side AssistyfLQFO5HDU7UDIILF
Alert
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane change system
⇒ Rear Traffic Alert
⇒ Troubleshooting
The lane change system with Rear
Traffic Alert provides assistance for the
driver when checking for traffic behind
the vehicle.
Radar sensors monitor the area behind the vehicle ⇒ Vehicle overviews. The system measures the
distance and speed difference in relation to other vehicles and informs the driver by means of visual
signals in the exterior mirrors.
The intelligent technology used in Emergency Assist cannot overcome the laws of
physics, and functions only within the limits of the system. The driver is always
responsible for controlling the vehicle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Emergency Assist cannot prevent accidents and serious injuries on its own.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
•Emergency Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
WARNING
If Emergency Assist is triggered unexpectedly, it can result in accidents and serious
injuries.
•If there is a malfunction in the Emergency Assist system, switch off the lane keeping
system (Lane Assistyf7KLVZLOODOVRVZLWFKRII(PHUJHQF\$VVLVW ⇒ Lane keeping 
system (Lane Assistyf.
•Go to a qualified workshop and have the system checked. Volkswagen recommends
using a Volkswagen dealership for this purpose.
WARNING

The integrated Rear Traffic Alert provides assistance when reversing out of a parking space and
manoeuvring.
System limits
Use the lane keeping system only on paved roads.
The lane change system may interpret the traffic situation incorrectly in the following driving
situations, for example:
•In tight bends.
•When driving in the middle of two lanes.
•When road lanes are of varying width.
•At the brow of a hill.
•In poor weather conditions.
•Where there are special roadside structures, e.g. high or offset crash barriers.
You can save some settings in the user accounts of the personalisation function
⇒ Personalisation.
Driving with the lane change system
Fig. 148 In the exterior mirror housing: visual displays for the lane change system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on and off
•By means of the Assist systems menu in the instrument cluster ⇒ Instrument cluster 
operation.
•OR: depending on the vehicle equipment, by means of the button for the driver assist systems
⇒ Button for driver assist systems.
•OR: depending on the vehicle equipment, in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
When the lane change system is switched on, the yellow indicator lamp in the exterior mirror
housing lights up once briefly ⇒ Fig. 148.
This most recent system setting is retained even after the ignition has been switched off and on.
Function
When switched on, the lane change system is active from a speed of around 15 km/h (9 mphyf7KH
lane change system is deactivated at a vehicle speed below 10 km/h (6 mphyf.
The intelligent technology of the lane change system including Rear Traffic Alert cannot
overcome the laws of physics, and functions only within the limits of the system. Never let
the extra convenience afforded by the lane change system including Rear Traffic Alert
tempt you into taking any risks when driving. Always take care when using the lane
change system and the Rear Traffic Alert as you could otherwise cause accidents or
injuries. The system is not a substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Pay attention to the visual displays in the exterior mirror housing and in the instrument
cluster display, and respond to the commands.
•Always pay close attention to what is happening around the vehicle.
•Never use the lane change system including Rear Traffic Alert if the radar sensors are
dirty, covered or damaged. These circumstances can impair the proper functioning of
the system.
•It may be hard to see the display in the exterior mirror in direct sunlight.
WARNING

•OR: depending on the vehicle equipment, by means of the button for the driver assist systems
⇒ Button for driver assist systems.
•OR: depending on the vehicle equipment, in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
Function
Rear Traffic Alert monitors the traffic crossing behind the vehicle when reversing out of a parking
space or manoeuvring. Rear Traffic Alert functions using radar sensors in the rear bumper.
Key to ⇒ Fig. 150:
Critical situation. Do not drive on!Possible critical situation.
Detection of a critical situation can also take place acoustically:
•A warning signal will sound and a text message will be displayed in the instrument cluster for
vehicles without Park Distance Control.
•A warning signal will sound with the continuous Park Distance Control tone if Park Distance
Control is installed in the vehicle. If the Park Distance Control is deactivated, no warning can be
given to the driver and the Rear Traffic Alert system will also be switched off temporarily.
If there is a fault in the system's scanned area, the yellow indicator lamp lights up .
Automatic braking intervention to minimise damage
If Rear Traffic Alert detects an approaching road user and the driver has not pressed the brake, the
system can brake automatically.
The Rear Traffic Alert helps the driver to prevent damage by initiating an automatic braking
intervention. Automatic braking intervention takes place when reversing at speeds of between
1-12 km/h (1-7 mphyf7KHYHKLFOHLVKHOGVWDWLRQDU\IRUXSWRWZRVHFRQGVDIWHUYHKLFOHVWDQGVWLOOKDV
been detected.
After automatic braking intervention is activated to prevent damage to the vehicle, the system
requires approximately ten seconds before it can activate another automatic braking intervention.
The automatic braking intervention can be interrupted by pressing the accelerator or brake pedal
sharply and taking control of the vehicle.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
•Clean the radar sensors or remove stickers or accessories from the radar sensors ⇒ Caring for 
and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The radar sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility
may be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The prerequisites for system operation must be met ⇒ System limits.
•The radar sensors are covered by water.
•The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
•The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
•Tinting foils have been retrofitted on the side windows.
The intelligent technology of the lane change system including Rear Traffic Alert cannot
overcome the laws of physics, and functions only within the limits of the system. Do not
let the auxiliary function of the Rear Traffic Alert tempt you to take any risks while driving
– this can cause accidents. The system is not a substitute for the full concentration of the
driver.
•Never use the system with impaired vision or in unpredictable traffic situations, e.g. on
extremely busy roads or across several lanes.
•Always pay attention to the area around the vehicle – cyclists and pedestrians are
often not clearly detected.
•The Rear Traffic Alert will not always independently bring the vehicle to a complete
stop.
WARNING

Troubleshooting
Warning and indicator lamps on the instrument cluster display
Fault in electronic parking brake. Go to a qualified workshop.
Electronic parking brake does not switch off
The electronic parking brake will not switch itself off if the prerequisites for switching off are not met
or the 12-volt vehicle battery is discharged. Use jump leads ⇒ Jump starting.
Noises of the electronic parking brake
•Noises may be heard when the electronic parking brake is switched on or off.
•If the electronic parking brake has not been used for a long period, the system will carry out
occasional automatic and acoustic checks when the vehicle is parked.
Auto Hold function
Fig. 152 In the centre console: button for the Auto Hold function.
Description of the Auto Hold function
The Auto Hold function can hold the vehicle stationary. The vehicle does not have to be held on the
foot brake.
Old: The Auto Hold function is active when the indicator lamp in the button
⇒ Fig. 152 (arrowyfOLJKWVXS yellow and the indicator lamp in the instrument cluster display
lights up green.
New: The activated Auto Hold function holds the vehicle stationary when the indicator lamp
lights up green on the instrument cluster display.
The Auto Hold function stops holding the vehicle when it starts to move away.
If any of the conditions for the Auto Hold function change while the vehicle is stationary, the Auto
Hold function will switch off automatically. The green indicator lamp in the instrument cluster
display then goes out together with the yellow indicator lamp in the button.
Switching on the Auto Hold function
The Auto Hold function can be switched on when the driver door is closed and the engine has been
started.
•Press the button ⇒. The indicator lamp ⇒ Fig. 152
in the button (arrowyfOLJKWVXS yellow. The Auto Hold function is operational, but the vehicle is
not necessarily held stationary ⇒.
The incorrect use of the electronic parking brake can cause accidents and serious
injuries.
•Never use the electronic parking brake to brake the vehicle, except in emergencies.
The braking distance is considerably longer as only the rear wheels are braked. Always
use the foot brake.
•Never activate the accelerator from the engine compartment if a position or gear has
been selected and the engine is running. The vehicle could move, even if the electronic
parking brake is applied.
WARNING
Exiting the vehicle incorrectly can cause the vehicle to roll away. This can cause
accidents, serious injuries and damage to property.
•Always park the vehicle in the specified order ⇒ Parking.
•Before leaving the vehicle, make sure that the electronic parking brake is switched on
and that the indicator light lights up red on the instrument cluster display when
the ignition is switched off.
WARNING

DSG: if the gear selector lever is moved to position N, the Auto Hold function will not be switched
on or will be switched off. As a result, the vehicle will not be held securely in a stationary position ⇒
.
Holding the vehicle stationary with the Auto Hold function
•Make sure that the Auto Hold function is operational. The indicator lamp in the
button lights up yellow.
•Brake the vehicle to bring it to a standstill ⇒ Parking.
•Manual gearbox: disengage the clutch and either keep the clutch fully depressed or shift to
neutral.
•Release the brake. The indicator lamp will light up greenon the instrument cluster display.
The vehicle is being held stationary by the Auto Hold function ⇒.
Switching off the Auto Hold function
•Press the button ⇒. The indicator lamp in the button
⇒ Fig. 152 (arrowyfVZLWFKHVRII.
The electronic parking brake switches on automatically to hold the vehicle securely. However, the
electronic parking brake will not switch on if the brake pedal is depressed when the Auto Hold
function is switched off ⇒.
Switching off the Auto Hold function temporarily using the button
It can sometimes be necessary to turn the Auto Hold function off temporarily to enable the vehicle
to roll more easily, for example when manoeuvring.
•With the engine switched on, depress the brake pedal.
•Press the button. The Auto Hold function is deactivated.
The Auto Hold function will be reactivated as soon as the brake pedal is depressed again when the
vehicle has come to a standstill.
The system's limits
If the clutch grinds while the ignition is switched off or the driver door is open, the vehicle cannot be
secured against rolling away with the Auto Hold function or the electronic parking brake in certain
circumstances ⇒. After switching off the ignition or opening the driver door, make sure
that the indicator lampin the instrument cluster display lights up red. The electronic
parking brake is switched on.
Safety notes on the parking systems
The parking systems include the following:
•Park Distance Control ⇒ Park Distance Control.
•Rear view camera system (Rear Viewyf ⇒ Rear view camera system (Rear Viewyf.
•Park Assist ⇒ Park Assist.
•Area View ⇒ Area View.
•Trailer manoeuvring system (Trailer Assistyf ⇒ Trailer Assist
The systems available depend on the equipment in the vehicle.
Always observe and follow the general safety notes when using the parking systems.
®
The intelligent Auto Hold function cannot overcome the laws of physics, and operates
only within the limits of the system. Never let the extra convenience afforded by the Auto
Hold function tempt you into taking any risks when driving.
•Make sure that the indicator lamp in the instrument cluster display lights up green
or red if you want to hold the vehicle securely. The vehicle is being held by the
Auto Hold function if the green indicator lamp is lit and by the electronic parking brake
if the red warning lamp is lit.
•Never leave the vehicle if the engine is running and the Auto Hold function is switched
on.
•The Auto Hold function cannot hold the vehicle in all hill start situations or brake it
sufficiently on all slopes going downhill, e.g. if the ground is slippery or icy.
WARNING
Switch off the Auto Hold function before driving into a car wash. Damage may otherwise
be caused by automatic activation of the electronic parking brake.
NOTICE

Volkswagen recommends that drivers practise using the parking systems in a traffic-calmed
area or car park to allow them to familiarise themselves with the systems and their functions.
Park Distance Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off
⇒ Display representation
⇒ Settings
⇒ Troubleshooting
The Park Distance Control system
assists the driver when manoeuvring
and parking.
Park Distance Control detects the distance from an obstacle by means of sensors in the front and
rear bumpers ⇒ Vehicle overviews. If there is an obstacle in the detection range of the sensors, the
system indicates this on the Infotainment system and by means of signal tones.
System limits
The sensors may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees, very low or high obstacles and open or opening boot lids.
In some cases, dirt and ice on the sensors could be registered as an obstacle.
Switching on and off
Fig. 153 In the centre console: button for switching Park Distance Control on and off (depending on
equipmentyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on Park Distance Control
•Select reverse gear.
•OR: press the button or .
The intelligent technology used in the parking systems cannot overcome the laws of
physics, and functions only within the limits of the system. Never let the extra
convenience afforded by the parking systems tempt you into taking any risks when
driving. The parking systems cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Unintentional vehicle movements can cause serious injury.
•Keep looking in the direction in which you are parking and at the relevant area
surrounding the vehicle.
•Do not allow the displays in the instrument cluster and the images shown in the
Infotainment system to distract you from the traffic.
•Always monitor the area around the vehicle as the parking systems will not always
detect infants, animals and objects.
•The parking systems have blind spots in which obstacles and people are not
registered.
•External sources of sound and certain surfaces on objects and clothing may influence
the sensors' signals. In certain circumstances, the systems will be unable to detect or
properly detect people and objects.
•Certain objects, for example narrow posts or railings, may be difficult or impossible to
see on the screen because of its low resolution or poor light conditions.
•When approaching objects at high speeds, the parking systems' signals and displays
may not respond quickly enough to emit a warning.
WARNING

Park Distance Control switches itself on automatically if the vehicle rolls backwards.
Depending on the vehicle equipment, Park Distance Control can also be activated automatically.
Switching off Park Distance Control
•Press the or button.
•OR: drive forwards at a speed of more than 10-15 km/h (6-9 mphyf.
•OR: move the selector lever to position P.
Automatic activation (depending on equipmentyf
Park Distance Control also switches itself on if the vehicle approaches an obstacle in the front area
of the vehicle at a speed of less than 15 km/h (9 mphyf$XWRPDWLFDFWLYDWLRQFDQEHVZLWFKHGRQLQ
the Infotainment system.
Automatic activation functions only when the vehicle speed falls below around 15 km/h (9 mphyfIRU
the first time. Renewed automatic activation is possible after Park Distance Control has been
switched off and then back on again with the button or .
Automatic activation can also be reactivated by switching the ignition or electronic parking brake off
and then back on again.
Manoeuvre braking
If the vehicle is equipped with manoeuvre braking, the manoeuvre braking function triggers the
emergency brake as soon as an obstacle is detected while reversing. The manoeuvre braking
function helps to prevent collisions. The vehicle speed must not be higher than 10 km/h (6 mphyf
The manoeuvre braking function is activated or deactivated when Park Distance Control is switched
on or off. The manoeuvre braking function is inactive for five metres after a braking operation in the
same direction of travel. The manoeuvre braking function is ready for braking again after changing
gear or position. The same restrictions apply as for Park Distance Control.
Manoeuvre braking is not active if Park Distance Control was activated automatically.
Touch the function button to switch manoeuvre braking on and off.
Display representation
Fig. 154 Display in the Infotainment system: full-screen mode. The scanned areas depend on the
vehicle equipment level.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The scanned areas are represented by several segments in the Infotainment system ⇒ Fig. 154.
The closer the vehicle drives towards an obstacle, the closer the segment will move to the vehicle
in the display. Signal tones sound at the same time.
Obstacle close to the vehicle. A continuous tone sounds. Do not drive on!Obstacle in the
vehicle path. An intermittent tone sounds. The shorter the distance, the shorter the intervals.
Obstacle outside the vehicle path.Mute signal tones.Switch manoeuvre braking
on and off (depending on vehicle equipmentyf.Switch to rear view camera system (depending
on vehicle equipmentyf. / System fault in the monitored area (depending on equipment levelyf.
Only the scanned area to the front of the vehicle is shown on the Infotainment system display in
vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the vehicle
⇒ Trailer towing.
Things to note in the area around the vehicle (depending on vehicle
equipmentyf
The scanned area along the side of the vehicle is automatically hidden in the following situations:
•When a vehicle door is opened.
•TCS is switched off or is taking corrective action.
•If the vehicle is stationary for longer than approximately three minutes.
The vehicle must be moved a few metres forwards or backwards in order to be able to show the
entire area around the vehicle. The missing areas are then scanned and the area around the
vehicle is calculated.