2020 VOLKSWAGEN TIGUAN towing

Red and green frames: vehicle outline (mode 2yf.
Trailer support (mode 3yf
In vehicles with a factory-fitted towing bracket, the trailer support function can be used when
approaching a trailer drawbar. The powerful zoom level used in this mode means that obstacles
behind the vehicle appear very late.
Auxiliary lines are shown on the Infotainment system.
Red line: position of the towing bracket.
Green lines: distance to towing bracket. The distance intervals are around 0.1 m in each case.
Orange line: predicted path of the towing bracket, depending on the steering angle.
Crossing traffic (mode 4yf
This display representation helps the driver to monitor traffic behind the vehicle and can be used in
situations such as driving out of a garage or narrow exits, for example.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for detection of a parking space:
•Do not exceed a speed of approximately 15 km/h (9 mphyf.
•Width of the parking space: vehicle width + 0.2 m.
•Distance: position the vehicle approximately one metre from the parking space (mode 2 onlyyf.
•Length of the parking space: approx. 8 m (mode 2 onlyyf.
The following conditions must be met in order to display a correct image:
•The boot lid is closed.
•The surrounding area has a flat surface.
•Vehicle does not have a heavy load at the rear.
Parking perpendicular to the road (mode 1yf
Fig. 155 Infotainment system screen display: parking using the rear view camera system, mode 1.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 155:
Road.
Parking space.
Side limit of the parking space.
Rear limit of the parking space.
Driving into a parking space
•Press the or button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 1 .
•Position the vehicle in front of the parking space ⇒ Fig. 155②.
•Steer so that the yellow lines ③ lead into the parking space . The green and yellow lines
must be aligned with the side limit lines ③.

•Stop when the red line reaches the rear limit \b.
Parking parallel to the road (mode 2yf
Fig. 156 Infotainment system display: rear view camera system, mode 2.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 156:
Road.
Obstacle or auxiliary box.
Side limit of the parking space.
Obstacle or auxiliary box.
Driving into a parking space
•If applicable, press the button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 2 .
•Activate the turn signal for the side of the street on which you want to park.
•Position the vehicle parallel to the parking row at a distance of around one metre.
•If obstacles protrude from the auxiliary boxes, look for a new parking space or reposition the
vehicle.
•Select reverse gear. A red frame shows the target position of your vehicle.
•Turn the steering wheel so that the red frame moves between the auxiliary boxes and turns
green. Hold the steering wheel in this position and start moving slowly.
•Reverse when an arrow appears. Yellow and green lines are displayed. The arrow shows the
distance still to be covered.
•Leave the steering wheel in the set position while reversing. Make necessary changes to the
steering angle when a steering instruction is displayed next to the steering wheel symbol .
•Reverse until the stop sign is displayed or the green line is aligned with the side limit of the
parking space.
•Stop the vehicle. Steer in the opposite direction until the steering lock is reached.
•Reverse until the stop symbol is displayed or until the red line reaches the rear limit.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning 
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The camera is covered by water.
•The factory-fitted towing bracket is electrically connected with the trailer ⇒ Trailer towing.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.

Progress bar. Symbolically shows the relative distance still to be driven.
Direction indicator for next manoeuvre for driving out of the parking space.
Park Assist can drive out of parallel parking spaces.
Requirements for driving out of a parking space while using Park Assist must be fulfilled
⇒ Prerequisites.
•Press the button.
•Use the turn signal and main beam lever to select the direction (left or rightyfLQZKLFK\RXZRXOG
like to drive out of the parking space.
•Select reverse gear.
•Release the steering wheel when the following message is shown: Steer. intervention active.
Check area around veh.!
•Carefully press the accelerator.
•Brake when an acoustic signal sounds, the white symbol lights up or when the prompt to
drive forwards appears on the instrument cluster display.
•Depress the brake pedal until Park Assist steering activity has been completed or until the white
symbol disappears on the instrument cluster display.
•Repeat reversing and driving forwards until a corresponding message is displayed on the
instrument cluster. A signal tone may also sound.
•Take over steering with the steering angle set by Park Assist.
•Drive the vehicle out of the parking space when permitted by the traffic situation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
•Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring 
for and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The sensors are covered by water.
•Park Assist cannot be switched on if the factory-fitted towing bracket is electrically connected to
the trailer. For vehicles with the trailer manoeuvring system, this function is switched on when
the button is operated ⇒ Trailer towing.
•The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
•The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
•The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Area View
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Switching on and off
⇒ Display representation
⇒ Operating camera views
⇒ Troubleshooting
Area View provides you with an
overview of the area around the vehicle

•Left screen: the vehicle is shown in the bird's eye view. The view in the right area of the screen
changes when you touch an individual area.
•Right screen: the individual camera images are displayed corresponding to the area selected in
the left screen.
In addition, the available menu options and camera views for the corresponding camera are shown
at the right-hand side of the screen.
Displays the bird's eye view.Hides the bird's eye view.Switches sound on and off.
Adjusts brightness, contrast and colour.3D views.xCloses the current display.
The auxiliary lines and boxes are shown by the system independently of the vehicle surroundings.
There is no detection of obstacles. Drivers must judge for themselves whether the vehicle will fit
into the parking space.
Area View hides all the auxiliary orientation lines in the area of the rear camera when the factory-
fitted towing bracket is electrically connected to a trailer ⇒ Trailer towing.
Operating camera views
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Touch the area next to the vehicle.
•Select a corresponding view by means of the function buttons at the edge of the image.
The displayed red lines indicate a distance of approximately 40 cm from the vehicle.
Camera views in front of the vehicle
Crossing traffic.Perpendicular parking. Orientation lines are displayed as a guide. See
rear view camera system mode 1 ⇒ Rear view camera system (Rear Viewyf.Off-road.
Camera views next to the vehicle
Both areas next to the vehicle simultaneously.Driver side only.Front passenger side only.
Camera views behind the vehicle
Perpendicular parking. Orientation lines are displayed as a guide. See rear view camera
system mode 1 ⇒ Rear view camera system (Rear Viewyf.Parallel parking. The coloured
auxiliary boxes and lines are provided for orientation. See rear view camera system mode 2 ⇒ Rear 
view camera system (Rear Viewyf.Trailer support. See rear view camera system mode 3
⇒ Rear view camera system (Rear Viewyf.Crossing traffic. See rear view camera system mode
4 ⇒ Rear view camera system (Rear Viewyf.
3D views
Top view of the vehicle and surroundings. Depending on the vehicle equipment level, the
Park Distance Control vehicle path display may also be shown.Top view of the vehicle and
surroundings.Vehicle and surrounding area are shown at an angle from above.
Vehicle and surrounding area are shown from the side.
The viewing angle can be changed by swiping in the direction of the arrows.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove the stickers or camera accessories ⇒ Caring for and cleaning the 
vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The cameras are dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The cameras are covered by water.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the cameras is blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possibleyf.
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on 
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
1yf

When the boot lid ⇒ Boot lid is opened and closed, the luggage compartment cover is also raised
and lowered if the straps are attached.
Light items of clothing can be placed on the luggage compartment cover. Please ensure that the
view to the rear of the vehicle is not obstructed.
Removing the luggage compartment cover
•Unhook the retaining straps from the boot lid ⇒ Fig. 181 (upper arrowsyf.
•Pull the luggage compartment cover out of the side retainers ⇒ Fig. 181 (lower arrowsyf.
Fitting the luggage compartment cover
•Push the luggage compartment cover into the side retainers ⇒ Fig. 181 (lower arrowsyf.
•Hook the retaining straps to the boot lid ⇒ Fig. 181 (upper arrowsyf.
Stowing the luggage compartment cover
•Depending on the equipment level, the removed luggage compartment cover can be stowed
under the variable luggage compartment floor ⇒ Luggage compartment floor.
Luggage compartment floor
Variable luggage compartment floor
Fig. 182 In the luggage compartment: raising the luggage compartment floor.
Fig. 183 In the luggage compartment: adjusting the height of the luggage compartment floor.
Opening the luggage compartment floor
•Lift the recessed handle in the luggage compartment floor ⇒ Fig. 182 and fold the floor
upwards in the direction of the arrow until it is held in position by the side restraints (zoomed inyf
⇒ Fig. 182.
Closing the luggage compartment floor
•Guide the luggage compartment floor downwards into position ⇒.
Adjusting the height of the luggage compartment floor
Depending on the equipment level, the luggage compartment floor is height-adjustable.
Objects that are not secured or are secured incorrectly, or animals on the luggage
compartment cover, could cause serious injuries in any sudden driving or braking
manoeuvre or accident.
•Do not stow any hard, heavy or sharp items either loose or in bags on the luggage
compartment cover.
•Never transport pets on the luggage compartment cover.
WARNING
To prevent damage to the luggage compartment cover, do not load it to such a height that
the load will press against the luggage compartment cover when the boot lid is closed.
NOTICE

•If necessary, unclip the luggage net ⇒ Luggage net and remove the securing straps.
•Lift the luggage compartment floor and pull it rearwards out of the guides on the sides of the
luggage compartment ⇒ Fig. 183.
•Insert the luggage compartment floor into the guides at the required height and push it forwards
as far as it will go ⇒ Fig. 183, .
Depending on the vehicle equipment, there may be compartments for stowing small items
under the luggage compartment floor.
Volkswagen recommends that you secure items to the fastening rings with the aid of fixing or
securing straps.
Net partition
Folding the net partition in and out
Fig. 184 Folding out the net partition.
Fig. 185 Folding in the net partition.
The net partition must be folded out before being fitted in the vehicle.
Folding out the net partition
Remove the net partition from the bag and roll out.
Fold out the net partition side rods ⇒ Fig. 184① and ② as shown by the arrow until it audibly
clicks.
Folding in the net partition
•Press the release button ⇒ Fig. 185①. With the release button pressed down, fold in the rod
in the direction of the arrow.
•Press the release button ⇒ Fig. 185②. With the release button pressed down, fold in the rod
in the direction of the arrow.
•Roll up the net partition and store in the bag.
•Stow the bag securely in the vehicle.
Using the net partition
Never drop the luggage compartment floor; guide it slowly back down. The trims or the
luggage compartment floor could otherwise be damaged.
NOTICE