2020 VOLKSWAGEN TIGUAN check oil

Leaking service fluids can pollute the environment. Spilt service fluids must be collected in
suitable containers and disposed of properly and with respect for the environment.
Washer fluid
Fig. 226 In the engine compartment: cap of washer fluid reservoir.
The windscreen washer fluid level should be checked regularly and topped up as necessary.
A filter can be found in the feed throat of the washer fluid reservoir. The filter keeps large dirt
particles away from the windscreen washer jets when refilling. The filter should only be removed for
cleaning. If the filter is damaged or is not present, dirt particles can enter the system and will block
the washer jets.
•Open the bonnet ⇒ In the engine compartment.
•The washer fluid reservoir is identified by the symbol on the cap ⇒ Fig. 226.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water (not distilled wateryfZLWKDZDVKHUIOXLGUHFRPPHQGHGE\
Volkswagen ⇒. Observe the dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Capacities
The washer fluid reservoir has a capacity of between 3 and 5 litres depending on the vehicle
equipment level.
Unsuitable service fluids and consumables, and the incorrect use of these fluids and
consumables, can cause accidents, serious injuries, burns or poisoning.
•Service fluids must be kept in their original sealed container.
•Never store service fluids in empty food containers, bottles or any other non-original
containers as people finding these containers could drink them.
•Keep children away from all service fluids and consumables.
•Always read and follow the information and warnings on the service fluid packaging.
•When using products that give off harmful fumes, always work outdoors or in a well-
ventilated area.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for
vehicle care. They are toxic and highly flammable. They could cause fires and
explosions.
WARNING
•Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure
to observe this warning can result in serious malfunctions and engine damage.
•Optional equipment and other accessories in front of the air inlet reduce the cooling
effect of the coolant. The engine may overheat at high ambient temperatures and high
engine loads.
NOTICE

Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil specification
⇒ Changing the engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected
then disposed of properly and in an environmentally responsible way.
Engine oil specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The correct engine oil is important for the function and service life of the engine. A special high
quality multigrade oil has been filled at the factory and this can normally be used as an all-season
oil.
If possible, use only Volkswagen-approved engine oil ⇒. To comply with flexible oil change
service requirements, refill only with approved flexible service engine oil that meets the
corresponding VW standard. The engine oils listed are multigrade high-lubricity oils.
Engine oils are constantly being developed and improved. Volkswagen dealerships are kept up to
date on all innovations. Volkswagen therefore recommends having engine oil changes done by a
Volkswagen dealership.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works,
engine oil always comes into contact with combustion residues and fuel, which has a knock-on
effect on the ageing process of the oil.
The quality of fuels can vary greatly between individual markets and this must be taken into account
when selecting the correct engine oil.
Never mix coolant additive or other unsuitable additives into the windscreen washer fluid.
These may leave an oily film on the screen, restricting the field of vision.
•Use clean, clear water (not distilled wateryfZLWKDZDVKHUIOXLGUHFRPPHQGHGE\
Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if
necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by
Volkswagen. This can cause the ingredients to separate and block the windscreen
washer jets.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE
Incorrect handling of engine oil can cause serious burns and other injuries.
•Always wear eye protection when handling engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
•Engine oil must be kept in the closed original container. This also applies to used oil
until it is disposed of.
•Never use empty food containers, bottles or other containers to store engine oil as
other people may then drink the engine oil.
•Regular contact with engine oil can damage the skin. Skin that has been in contact with
engine oil should be washed thoroughly with water and soap.
•Engine oil becomes extremely hot when the engine is running and can scald skin
severely. Always allow the engine to cool down.
WARNING

The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore
unsuitable for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!
Permitted engine oil specifications ⇒Alternative engine 
oil 
specifications⇒
Engine typeFlexible
service QI6
(LongLifeyf
Fixed service QI1,
QI2, QI3, QI4, QI7
(based on
time/distance
travelledyf
Only in the EU, 
Switzerland, 
Norway, Japan 
and Australia.
Petrol engines
VW 508 00
Alternatively:
VW 504 00
VW 502 00VW 504 00
Diesel engines with
diesel particulate
filter
VW 507 00VW 507 00–
Diesel engines
without diesel
particulate filter
VW 507 00VW 505 01VW 507 00
Volkswagen recommends . Volkswagen recommends Volkswagen genuine engine
oils.
Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and
QI7, and only when fuel of a quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of
an equivalent quality, is available in the particular country.
The engine oil VW 502 00 must be used if the fuel grade does not comply with EN 228.
Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
You can also check with a qualified workshop if you are unsure whether your vehicle is equipped
with a diesel particulate filter. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Changing the engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed on a regular basis. Always observe the service intervals applicable
for your vehicle ⇒ Service.
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Please read the notes on the service intervals ⇒ Service.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does
not mean that the engine oil should be changed more frequently.
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•Do not add any additional lubricants to the engine oil. Any damage caused by the use
of such additives is not covered by the warranty.
•Only those engine oil specifications that have been approved for use with the engine
should be used. Using other engine oils can cause engine damage.
•Another engine oil can be used in the event of an emergency if the listed engine oils are
not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the
following engine oil may be used only once until the next oil change:
- Petrol engines: standards ACEAA3/B4 or API SN (API SMyf.
- Diesel engines: standards ACEA C3 or API CJ-4.
NOTICE
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Before changing the engine oil, first find out where old oil can be disposed of properly near
you.
Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil consumption can vary from engine to engine and can change during the working life of
an engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on how you drive
and the conditions in which the car is used. In new vehicles, consumption is likely to be higher for
the first 5,000 km. The engine oil level must therefore be checked at regular intervals, preferably
when refuelling and before long journeys.
When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 227Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing, or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil
Fig. 227 Engine oil level markings on the oil dipstick.
Fig. 228 In the engine compartment: engine oil filler cap (illustrationyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 227:
Engine oil level too high – follow the messages in the instrument cluster display or contact
a qualified workshop, if necessary.
If, in exceptional cases, you have to carry out an oil change yourself, please note the
following:
•Always wear eye protection.
•Always allow the engine to cool down completely to avoid burns.
•Avoid raising your arms when removing the oil drain plug with your fingers to help
prevent oil from running down your arm.
•Use a suitable container when draining the used oil. It must be at least large enough to
hold the entire quantity of engine oil required for refilling.
•Never store engine oil in empty food containers, bottles or any other non-original
containers as people finding these containers may not know that they contain engine
oil.
•Engine oil is toxic and must be stored out of the reach of children.
WARNING

With the engine at operating temperature, park the vehicle on a level surface to ensure
that the engine oil reading is correct.
Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.
Open the bonnet In the engine compartment.
Identify the engine oil filler cap and oil dipstick. The engine oil filler opening bears the
symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap
and dipstick please contact a qualified workshop.
Pull the dipstick out of the guide tube and wipe it off with a clean cloth.
Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on
the upper end of the oil dipstick, this marking must fit in the corresponding groove at the
top end of the guide tube when inserting.
After reading off the oil level, push the oil dipstick back into the guide tube as far as it will
go.
Unscrew the engine oil filler opening cap .
Only the engine oil expressly approved by Volkswagen for this engine should be gradually
refilled in small quantities (no more than 0.5 lyf.
In order to avoid overfilling, wait for approximately one minute after each refill step to allow
the engine oil to flow into the oil sump up to the marking on the engine oil dipstick.
Read the engine oil level from the dipstick again before refilling with a further small
quantity of engine oil. Never overfill with engine oil .
After refilling, the engine oil level should be in the middle of area Ⓒ. It should not be above
Ⓒ, in area Ⓑ, and must not reach area Ⓐ .
If too much engine oil has been added unintentionally and the engine oil level is in area Ⓐ,
do not start the engine. Inform a qualified workshop and possibly seek expert assistance.
After refilling, close the engine oil filler opening with the cap.
Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the
upper end of the oil dipstick, this marking must fit in the corresponding groove at the top
end of the guide tube when inserting.
Close the bonnet In the engine compartment.
Do not refill engine oil.
Engine oil level OK.
Engine oil level too low – refill engine oil.
Checklist
Carry out the steps in the specified order ⇒:
Pull the dipstick out again and read the engine oil level on the dipstick as follows: Ⓐ Engine
oil level too high. Follow any messages that are shown on the instrument cluster display and
go to a qualified workshop . Ⓑ Do not fill the engine oil . Continue to step 16. Ⓒ Engine oil
level OK. Engine oil can, e.g. in the case of high engine loads , be filled up to the upper limit
of this range. Continue to step 8 or 16. Ⓓ Engine oil level is too low. The engine oil must be
refilled. Continue to step 8.
The engine oil level must never be above area ⇒ Fig. 227Ⓑ. Otherwise oil can be drawn in
through the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil can ignite if it comes into contact with hot engine components. It can cause
fires, burns and other serious injuries.
•If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is
running.
•Always ensure that the engine oil filler cap is securely tightened after refilling, and that
the dipstick is properly inserted back into the guide tube. This will prevent the engine
oil from draining out on to hot engine components when the engine is running.
WARNING
•If too much engine oil has been added unintentionally and the engine oil level is in area
⇒ Fig. 227Ⓐ, do not start the engine. Inform a qualified workshop and possibly seek
expert assistance. The catalytic converter and the engine could otherwise be damaged.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE

Warning lamps and text messages may be shown in the instrument cluster display. These warnings
may also be accompanied by acoustic signals.
Engine oil
Lit up: engine oil level too low. Switch off the engine. Check the engine oil level ⇒ Checking 
the engine oil level and refilling the engine oil.Flashing: engine oil system fault. Go to a
qualified workshop and have the engine oil sensor checked.Flashing: engine oil pressure
is too low. Do not drive on!
Switch off the engine and check the engine oil level ⇒ Checking the engine oil level and refilling the 
engine oil - Do not drive on or remain at idling speed if the warning lamp is flashing even if the
engine oil level is correct. The engine could otherwise be damaged. You should obtain professional
assistance.
Engine coolant
Introduction
This chapter contains information on the followingsubjects:
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
You should only carry out work on the cooling system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. The work should be carried out by a qualified workshop if you are uncertain.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Coolant and coolant additives can pollute the environment. Spilt service fluids must be
collected then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least
40ybFRRODQWDGGLWLYH G 13 (TL-VW 774 Jyf7KHFRRODQWDGGLWLYHLVG\HGSXUSOH7KLVPL[WXUHRI
water and coolant additive gives the necessary frost protection down to -25°C (-13°FyfDQGSURWHFWV
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least
40ybHYHQLIDQWLIUHH]HLVQRWUHTXLUHGLQZDUPZHDWKHUDQGZDUPFOLPDWHV.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60ybDVWKLVZRXOG
reduce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40ybFRRODQWDGGLWLYH - G 13 - or
- G 12 plus-plus - (TL-VW 774 GyfERWKRIZKLFKDUHG\HGSXUSOH\f must be used in order to obtain
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 Fyf - G 12 - (dyed redyfRU - G 11 - (dyed blue-greenyfZLOOVLJQLILFDQWO\GHFUHDVHWKHOHYHORI
corrosion protection and should therefore be avoided ⇒.
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to
break down. Vehicle occupants with inadequate winter clothing could then freeze to
death as the heating will also no longer function.
WARNING

Fig. 231 In the engine compartment: cap on the brake fluid container.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged
if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably
reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake
system if the water content is too high. Vapour locks reduce levels of braking power, considerably
increase braking distance and can even cause the brake system to fail completely. Your own safety
and that of other road users depends on having a brake system that functions properly at all times
⇒.
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the
vehicle. To ensure optimal operation of the brake system, Volkswagen expressly recommends the
use of brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container
correspond to the vehicle requirements.
Brake fluid that is compliant with VW standard 501 14 is available from Volkswagen dealerships.
If this brake fluid is not available and it is necessary to use another high-quality brake fluid instead,
brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can
be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116
DOT 4 have the same chemical composition. Some of these brake fluids may contain chemicals
that can damage or destroy brake system components over time.
Volkswagen therefore recommends the use of brake fluid that is compliant with
VW standard 501 14 to ensure sustained optimal operation of the brake system.
Brake fluid that is compliant with VW standard 501 14 fulfils the requirements of DIN ISO 4925
CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
Brake fluid level is too low. Do not drive on! Check the brake fluid level.
The brake fluid level must always be between the MIN and MAX marking on the brake fluid
reservoir or above the MIN marking ⇒.
The brake fluid level cannot be checked accurately in all models as engine components may
partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go
to a qualified workshop.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing the brake fluid
The brake fluid should be changed by a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose. Only brake fluid that conforms with the required
specification should be used.

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumferenceyfDQGWKHVDPHWUHDG.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blistersyf'ULYLQJ
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING