2020 VOLKSWAGEN TIGUAN User account

•Press the button.
ACC is switched off.
Setting ACC
Fig. 146 On the instrument cluster display: setting the distance (illustration, ACC regulatingyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Setting the distance
You can set the distance in 5 steps from very small to very large:
•Press the button and then the button or .
•Alternatively, press the button as often as necessary until the desired distance is set.
The instrument cluster display shows the chosen distance setting ⇒ Fig. 146①. Please observe
any country-specific requirements for the minimum distance.
You can set the distance which should be set at the start of control operation in the vehicle settings
of the Infotainment system ⇒ Vehicle settings menu.
If ACC is not regulating, the set distance and vehicle are not highlighted on the instrument cluster
display.
Setting the speed
You can adjust the stored speed within the defined speed range by means of the buttons on
the multifunction steering wheel:
+ 1 km/h (1 mphyf- 1 km/h (1 mphyf+ 10 km/h (5 mphyf- 10 km/h (5 mphyf
Press and hold the corresponding button to incrementally change the stored speed.
Setting the control behaviour
•m/k/a995MK Vehicles with driving profile selection: set the desired driving profile
⇒ Driving profile selection and 4MOTION Active Control.
•m/k/a995MK Vehicles without driving profile selection: set the desired gearbox
programme in the vehicle settings of the Infotainment system ⇒ Vehicle settings menu.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you do not maintain the minimum distance to a vehicle in front and the difference in
speed between the vehicle in front and your own vehicle is so great that the braking action
of the ACC is insufficient, you are in danger of colliding with the vehicle in front. The
braking distance is also longer in rain and winter road conditions.
•The Adaptive Cruise Control may not be able to detect all driving situations correctly.
•Always be prepared to brake the vehicle yourself.
•Speed and distance control are overridden when you press the accelerator. ACC does
not brake automatically in this case.
•Observe any country-specific regulations relating to the minimum distance.
•Always set a larger distance in wet or snowy conditions or when visibility is poor.
WARNING

City Emergency Braking System
The City Emergency Braking System is part of Front Assist. If the driver does not react to a possible
collision, the system can also automatically brake the vehicle with increasing braking force without
any advance warning.
The warning lamp .
Speed range: around 5 km/h (3 mphyfWRNPKPSK\f.
Operating the area monitoring system (Front Assistyf
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front Assist and the advance warning are automatically switched on when you switch on the
ignition.
Volkswagen recommends that Front Assist and also the distance and advance warnings are
switched on at all times. Exceptions ⇒ System limits.
Switching on and off
•Switch Front Assist on and off in the vehicle settings of the Infotainment system ⇒ Vehicle 
settings menu.
•OR: switch Front Assist on and off in the instrument cluster menus ⇒ Instrument cluster 
menus.
If you switch off Front Assist, the advance warning and distance warning will also be switched off.
The indicator lamp m/k/n998MK.
Setting the distance and advance warnings
•Switch the desired function on or off in the vehicle settings of the Infotainment system ⇒ Vehicle 
settings menu.
Depending on the vehicle equipment, you can also set the warning time for the advance warning.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Pedestrian Monitoring
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Pedestrian Monitoring system can
help to avoid accidents with pedestrians
crossing the vehicle's path, or to
mitigate the consequences of an
accident.
The Pedestrian Monitoring system is not available in all countries, depending on the vehicle
equipment level.
The system gives a warning when there is a risk of collision, prepares the vehicle for emergency
braking, helps to brake the vehicle or performs an automatic brake intervention.
When the system warns the driver by means of an advance warning, the warning lamp .
When Front Assist is switched on, Pedestrian Monitoring is active as part of Front Assist in a
vehicle speed range from around 5 km/h (3 mphyfWRNPKPSK\f.

The integrated Rear Traffic Alert provides assistance when reversing out of a parking space and
manoeuvring.
System limits
Use the lane keeping system only on paved roads.
The lane change system may interpret the traffic situation incorrectly in the following driving
situations, for example:
•In tight bends.
•When driving in the middle of two lanes.
•When road lanes are of varying width.
•At the brow of a hill.
•In poor weather conditions.
•Where there are special roadside structures, e.g. high or offset crash barriers.
You can save some settings in the user accounts of the personalisation function
⇒ Personalisation.
Driving with the lane change system
Fig. 148 In the exterior mirror housing: visual displays for the lane change system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on and off
•By means of the Assist systems menu in the instrument cluster ⇒ Instrument cluster 
operation.
•OR: depending on the vehicle equipment, by means of the button for the driver assist systems
⇒ Button for driver assist systems.
•OR: depending on the vehicle equipment, in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
When the lane change system is switched on, the yellow indicator lamp in the exterior mirror
housing lights up once briefly ⇒ Fig. 148.
This most recent system setting is retained even after the ignition has been switched off and on.
Function
When switched on, the lane change system is active from a speed of around 15 km/h (9 mphyf7KH
lane change system is deactivated at a vehicle speed below 10 km/h (6 mphyf.
The intelligent technology of the lane change system including Rear Traffic Alert cannot
overcome the laws of physics, and functions only within the limits of the system. Never let
the extra convenience afforded by the lane change system including Rear Traffic Alert
tempt you into taking any risks when driving. Always take care when using the lane
change system and the Rear Traffic Alert as you could otherwise cause accidents or
injuries. The system is not a substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Pay attention to the visual displays in the exterior mirror housing and in the instrument
cluster display, and respond to the commands.
•Always pay close attention to what is happening around the vehicle.
•Never use the lane change system including Rear Traffic Alert if the radar sensors are
dirty, covered or damaged. These circumstances can impair the proper functioning of
the system.
•It may be hard to see the display in the exterior mirror in direct sunlight.
WARNING

Settings
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment, settings for Park Distance Control can be made in the
Infotainment system ⇒ Operation and display in the Infotainment system.
You can save some settings in the user accounts of the personalisation function. The settings
change automatically when the user account is changed ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
The sensor area is switched off permanently if a sensor fails.
Any malfunctions in the Park Distance Control system will be indicated by a text message and a
warning tone when first switched on, and by the indicator lamp flashing in the or
buttons. If the sensors are dirty or covered, the affected sensor cluster will be displayed on the Park
Distance Control screen. A cleaning message (depending on equipmentyfZLOODOVREHGLVSOD\HG.
•Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring 
for and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ System limits.
•The sensors are covered by water.
•The factory-fitted towing bracket is electrically connected with the trailer ⇒ Trailer towing.
•The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
•The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
•The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Rear view camera system (Rear Viewyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off
⇒ Display representation
⇒ Prerequisites
⇒ Parking perpendicular to the road (mode 1yf
⇒ Parking parallel to the road (mode 2yf
⇒ Troubleshooting
The rear view camera system in the
rear of the vehicle makes it easier for
the driver to see behind the vehicle and
provides support for parking
manoeuvres.
The rear view camera system shows the area behind the vehicle on the Infotainment system
screen. Depending on the operating mode, orientation lines support the view to the rear.
Modes for the rear view camera system
Depending on the vehicle equipment, the following operating modes are available:

Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possibleyf.
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on 
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
1yf