instructions should be followed Safety
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
scope of services and service types could also be affected. This is particularly important if the vehicle
is driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.
NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.
Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies
with the relevant legal requirements in other countries and continents.
Troubleshooting
Unusual braking behaviour
The warning lamp lights up red.
A text message may also be displayed.
The vehicle does not brake in the usual way or the braking distance is longer than normal.
There is a malfunction in the brake system.
Go to the nearest qualified workshop without delay.
Drive at low speed and be prepared for longer braking distances and the need to apply increased
pedal pressure.
Brake pad wear indicator
The indicator lamp lights up yellow.
Front brake pads are worn.
Go to a qualified workshop immediately.
All brake pads should be checked and renewed as necessary.
pping the engine
Ignition lock
Fig. 99 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
When there is no vehicle key in the ignition lock, the steering column lock may be activated.
Vehicle key positions Fig. 99
Ignition switched off. The vehicle key can be removed.
Ignition switched on. Steering lock can be released. The diesel engine is pre-heated and the
indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine. Release
the vehicle key as soon as the engine starts. Once released, the vehicle key moves back to position
Fig.
0
Ignition switched on warning
A warning message appears in the instrument cluster display if the driver door is opened while the
ignition is switched on. A signal tone may also be given.
The warning is a reminder that the ignition must be switched off before leaving the vehicle.
WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
They could become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low temperatures
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and you will no longer be able to steer the vehicle.
Only attach light objects weighing less than 100 g to the vehicle key.
NOTICE
The 12-volt battery may be discharged unintentionally and prevent the engine from restarting if the
ignition is switched on while the engine is switched off.
Always switch off the ignition before you leave the vehicle.
For vehicles with DSG dual clutch gearbox in some markets: if the vehicle key cannot be
removed from the ignition lock when the vehicle is stopped, move the selector lever to P. If
necessary, press the lock button in the selector lever and then release it.
Starter button
The starter button replaces the ignition lock (Press & Drive).
Fig. 100 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Drive).
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened Steering
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedal
Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually or by locking the vehicle Lights
Automatic ignition switch-off in vehicles with a start/stop system
off automatically when engine stop is active when the vehicle is stationary:
The driver seat belt has been unfastened.
No pedals are depressed.
The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on,
the side lights remain switched on and lit for approximately 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately five seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
WARNING
Unintentional vehicle movements can cause serious injury.
Do not depress the brake or clutch pedal when the ignition is switched on as the engine will start
immediately.
WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Children or unauthorised
persons could lock the vehicle, start the engine, switch on the ignition or operate electrical
equipment such as the electric windows.
Before leaving the vehicle, always switch off the ignition manually and observe any information
shown on the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-
volt vehicle battery so that the engine can no longer be started.
Starting the engine
Fig.
0
switched on.
Vehicles with a starter button: press the starter button once. The ignition is switched on.
Vehicles with a diesel engine: during the diesel engine preheating phase, the indicator lamp
lights up in the instrument cluster.
Depress and hold the brake pedal until the electronic parking brake has been switched off.
Vehicles with manual gearbox: fully depress the clutch pedal and hold it until the engine has
been started. Move the gear lever to neutral position.
Vehicles with DSG dual clutch gearbox: move the selector lever to position P or N.
Vehicles with ignition lock: turn the vehicle key to position Fig.
0do not depress the
accelerator.
Release the vehicle key once the engine has started.
Vehicles with a starter button: press the starter button Starter buttondo not depress the
accelerator. There must be a valid vehicle key in the vehicle before the engine can be started.
If the engine does not start immediately, switch off the starter and try again after about a minute.
Vehicles with starter button: perform an emergency start if necessary No valid vehicle key
recognised
Vehicles with starter button: the starter button is deactivated if the vehicle was locked with the
vehicle key. If you are in the vehicle and need to start the engine, unlock the vehicle first or perform
an emergency start No valid vehicle key recognised
Switch off the electronic parking brake if you wish to pull away.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
Never start or run the engine in unventilated or enclosed spaces. The exhaust fumes contain carbon
monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose
consciousness. It can also cause death.
Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the
vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
Fig. 101 On the right-hand side of the steering column: emergency start function in vehicles with the
keyless locking and starting system Keyless Access.
Fault in engine management system
The indicator lamp lights up yellow.
Fault in the engine management system.
The engine should be checked by a qualified workshop as soon as possible.
Engine speed limited
The indicator lamp lights up yellow.
The engine speed was limited to prevent the engine from overheating.
The engine speed is shown on the instrument cluster display.
The engine speed limitation will be cancelled again in the following cases:
Engine is no longer in a critical temperature range.
Foot is taken off the accelerator.
together with engine speed limitation due to fault in the engine management system
The indicator lamps light up yellow.
Engine speed limitation is activated due to a fault in the engine management system.
Make sure that the displayed engine speed is not exceeded.
The engine should be checked by a qualified workshop as soon as possible.
Glow plug system/engine management system
Vehicles with diesel engine:
The indicator lamp lights up yellow.
When the diesel engine is being pre-heated, the indicator lamp lights up in the instrument cluster for
a few seconds.
Fig. 102 In the upper part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
Switching on the start/stop system
The function is automatically activated every time the ignition is switched on. The instrument cluster
display will show information about the current status.
Further information on start/stop mode can be accessed in the Infotainment system using the
button or function button and the Vehicle, Selection, Vehicle status function buttons. This
information also applies to coasting.
Always switch off the start/stop system manually when driving through water.
Indicator lamps
If the indicator lamp lights up, the start/stop system is available and automatic engine stop is
active.
If the indicator lamp lights up, the start/stop system is not available or the start/stop system has
started the engine automatically Conditions for an automatic restart
The display on the instrument cluster may show the status of the start/stop system.
In addition, start/stop information on the current status of the start/stop system can be displayed as
required in Infotainment systems with a navigation function. Touch the i in the start/stop
information to obtain further information on the status.
Vehicles with a manual gearbox
Disengage the gear and release the clutch pedal when the vehicle is coming to a stop, or when it is
stationary. The engine is stopped.
Depress the clutch pedal to restart the engine.
Important preconditions for automatic engine switch-off
The driver is wearing their seat belt.
The driver door is closed.
A minimum engine temperature has been reached.
Vehicles with Climatronic: the temperature of the vehicle interior is within the preset
temperature range, and the humidity level is not too high.
The defrost function of the air conditioning system is not switched on.
The charge level of the 12-volt vehicle battery is sufficient.
The temperature of the 12-volt vehicle battery is not too low or too high.
The vehicle is not on a steep uphill or downhill gradient.
Vehicles with DSG dual clutch gearbox: the steering wheel is not turned too sharply.
The windscreen heating is not switched on.
Reverse gear is not engaged.
Park Assist is not active.
When the conditions for automatic engine switch-off are fulfilled only during a stationary phase, the
engine can also switch off subsequently, e.g. after switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
If the temperature inside the vehicle substantially increases or decreases.
If the vehicle starts rolling.
If the electrical voltage of the 12-volt vehicle battery drops.
If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and for the vehicle.
Conditions that require a manual engine start
The engine must be started manually in the following conditions:
If the driver door is opened.
If the bonnet is opened.
Manually deactivating and activating the start/stop system
Press the button in the centre console Fig. 102to deactivate the system manually. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
Press the button in the centre console again Fig. 102to activate the system manually once
more.