pressure cleaner. Never use rotating nozzles
-pressure cleaner.
cm away from the side windows and
other vehicle components.
yres,
rubber hoses, insulation materials or any other sensitive components, e.g. door locks.
brief periods of time.
Hand wash
As a rule, a hand wash is a gentle method to clean your vehicle. However, there are also some things
to note for this
g brush using only light pressure.
Start with the roof and work from the top to the bottom.
Use a shampoo for very stubborn dirt only.
Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, reapply the protection to the vehicle using a quality
preservative wax.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -).
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Matt-painted vehicle parts must not be polished in order to avoid producing a shine
WARNING
-icing agent (- 000 096 322 -) for de-icing. Do
not use door lock de-icer containing grease solvents.
WARNING
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
and safety precautions Safety notes for working in the engine compartment
NOTICE
Incorrect cleaning and care can cause vehicle damage.
tools.
NOTICE
The drainage channels for the plenum chamber may get blocked by leaves and dirt. Water that does
not drain away could get into the vehicle interior.
The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of use or ageing after about one to three years, protective films
after about two to three years. In very hot climates, decorative films may start to fade within a year
and protective films within two years.
1) null
2) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows:
Clean with a glass cleaning agent and then wipe dry using a clean chamois cloth or a lint-free cloth.
Clean with a soft, lint-free cloth and plenty of water. Treat with Volkswagen Genuine rubber care
agent (- 000 096 310 -) on a regular basis.
Seat belts:
Carefully pull the seat belt right out and leave it out
Clean the seat belt with a mild soap solution. Leave the belt fabric to dry completely and then allow
it to roll up.
Wooden trims:
Clean with a soft cloth and some mild soap solution1).
Cleaning upholstery fabrics
If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushion, this is not
a defect in the cover fabric. The seat padding may contain components for the airbag system and
electrical connections. Seat padding that is damaged, incorrectly cleaned or treated, or that
becomes wet, may cause damage to the vehicle electrical system or cause a fault in the airbag
system
Depending on the equipment, seat cushions with seat heating feature electrical components and
connectors that may be damaged in the event of incorrect cleaning or treatment
result in damage to other parts of the vehicle electrics.
-pressure cleaners, steam cleaners or cold spray.
n the seat heating to dry the seats.
WARNING
Incorrect cleaning can cause damage to the seat belts, the belt anchorages and the belt retractor.
belt buckles against the ingress of liquids and foreign bodies.
NOTICE
s and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.
WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts
specifications
Modifications and repairs to the front bumper, doors, front seats, headliner or the bodywork should
be carried out only by a qualified workshop. Airbag system components and sensors might be fitted
on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the event
of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that
removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these regulations.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using wheel rim/tyre combinations that have not been
approved by Volkswagen, lowering the suspension or making modifications to the suspension rate
including work on the springs, struts and shock absorbers etc., could change the forces that are
measured by the airbag sensors and sent to the electronic control unit. Some changes to the
suspension could cause the forces measured by the sensors to increase, for example. This can lead
to the airbag system being triggered in collision scenarios where it normally would not be triggered if
modifications to the suspension had not been made. Other modifications can cause the forces
measured by the sensors to decrease, therefore preventing the airbag system from being triggered
when it should have been.
WARNING
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle and impair
the effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries.
en taken from end-of-life
vehicles in your vehicle.
WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can
cause the airbag system to function differently and increase the risk of serious or fatal injuries in the
event of an accident.
the original factory-fitted components.
en.
Mobile reception in the vehicle
r the content exchanged in these
services.
Please refer to the provider in question for information about the type, scope and purpose of the
collection and use of personal data related to third-party services.
WARNING
Incorrect use of the diagnostic interface can cause malfunctions, which can result in accidents and
serious injuries.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Please note the further information on Volkswagen Car-Net services Mobile
Information stickers and plates
Stickers and plates showing important information for vehicle operation are factory-fitted in the
engine compartment and on certain vehicle parts.
ers or
plates with the same information must be applied properly to the new parts by the qualified
workshop.
Safety certificate
There is a safety certificate on the door pillar of the driver door which states that all necessary safety
standards and specifications from the transport safety authorities of the particular country were met
at the time of production. The month and year of production and the vehicle identification number
may also be listed. Observe notes in the owner's manual.
WARNING
Handling the vehicle incorrectly will increase the risk of accident and injuries.
NOTICE
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
Carry out servicing work in accordance with the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment provides information about the type and quantity of the
refrigerant used in the vehicle's air conditioning system. The sticker is located in the front part of the
engine compartment close to the refrigerant filler neck.
Symbol and description:
Warning: the air conditioning system must be serviced only by qualified personnel.Type of
refrigerant.Type of lubricating oil.See workshop information (available only for Volkswagen
dealerships).The air conditioning system must be serviced only by qualified personnel.
Flammable refrigerant.Ensure correct disposal of all components and never install components
removed from end-of-life vehicles or recycled components in the vehicle.
Lubricating oil in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de
WARNING
The air conditioning system must be serviced only by qualified personnel in order to ensure safe
handling of the system.
NOTICE
-of-life
vehicles or from recycling sources.
-of-
life vehicles or from recycling sources.
Radio reception and aerials
The aerials for radio reception can be installed at various locations in the vehicle:
side windows.
ering in the rear of the vehicle interior because there is
no rear bench seat
Vehicles with four seats: the centre seat on the rear bench seat cannot be used
Transporting children safely
As with vehicles with passenger car approval (M1), approved child restraint systems can be used on
the seats Safe transport of children
Towing a trailer
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer
and using a towing bracket.
If the vehicle exceeds the gross vehicle weight rating or the rear axle load, do not exceed 80 km/h
when towing a trailer. This also applies to countries where higher speeds are permitted. Keep to
country-specific speed limits which may be lower for vehicles with trailers than for vehicles without
trailers.
The vehicle documents contain details of permitted excess loads. If no excess loads are shown, the
vehicle can be driven at 100 km/h, taking account of the laws which apply in different countries.
Technical data
Please refer to the vehicle documentation for technical data.
WARNING
Risk of injury and electric shock from exposed cables.
vehicle are covered up when using the vehicle.
WARNING
Risk of serious injuries due to transporting passengers incorrectly.
ms such as seat
belts and head restraints.
WARNING
Risk of serious and fatal injuries.