Switching on: press the button Fig. 93
The auxiliary heater is switched on when the LED on the remote control is lit up green.
Switching off: press the button Fig. 93
The auxiliary heater is switched off when the LED on the remote control is lit up red.
LED in the remote control
The LED Fig. 93
Lit up
greenThe auxiliary heater is switched on.redThe auxiliary heater is switched off.
Flashing irregularly
greenAuxiliary heater disabled: the fuel tank is nearly empty, the 12-volt vehicle battery voltage is
too low or a malfunction has occurred. Refuel and drive long enough to recharge the 12-volt vehicle
battery or visit a qualified workshop.
Flashing regularly
red or greenSwitch-on or switch-off signal has not been received. Move closer to the vehicle.
Lit up or flashing
orangeThe button cell (battery) in the remote control is weak. Replace the button cell.
Range
The remote control has a range of a few hundred metres when the button cell is fully charged.
Maintain a distanced of at least 2 metres between the remote control and the vehicle.
Avoid any obstacles between the remote control and the vehicle.
Hold the remote control with the aerial Fig. 93pointing vertically upwards.
Do not cover the aerial.
Adverse weather or a weak battery cell will significantly reduce the range.
Renewing the button cell in the remote control
The button cell in the remote control must be replaced if the indicator lamp does not light up.
Insert a suitable object, e.g. a screwdriver, in the recess on the side in the direction of the arrow
Fig. 93
Use the object to lever off the battery cover.
Slide the battery cover forwards slightly in the direction of the arrow.
NOTICE
Free access to the pedals must be ensured at all times. For example, a larger brake pedal travel will
be necessary in order to stop the vehicle if a brake circuit fails. The brake pedal will have to be
depressed further and harder than normal.
Gear-change indicator
Fig. 96 On the instrument cluster display: gear-change indicator.
Key to Fig. 96
Currently selected gear.
Recommended gear.
Depending on the vehicle's equipment level, the instrument cluster display may indicate a gear
which should be selected to reduce fuel consumption while the vehicle is in motion.
Vehicles with DSG dual clutch gearbox: the selector lever must be in the Tiptronic position for
this Changing gear using Tiptronic
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the filter by recommending the most suitable gear when driving. Compared
with normal driving, this may mean driving with an increased engine speed Particulate filter
CAUTION
The gear-change indicator is designed only to assist the driver and cannot replace the driver's own
judgement.
The driver has full responsibility for selecting the correct gear in all situations, e.g. when overtaking
or when driving up and down hills.
Driving in the correct gear can help to reduce fuel consumption.
file Driving profile selection and 4MOTION Active Control
Avoid driving at full throttle
Never drive the vehicle at its top speed. The drag coefficient increases at excessively high speeds.
This in turn increases the force needed to move the vehicle.
Reduce idling
Pull away immediately with low engine speeds. If you are stopped for a long period, do not allow the
engine to idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine can switch off automatically when the
vehicle is stopping and when the vehicle is stationary Start/stop system
Refuel moderately
A full fuel tank increases the weight of the vehicle. A fuel tank that is half or two thirds of the way
full is sufficient for journeys in urban traffic in particular.
Avoid short journeys
A cold engine has very high fuel consumption. The optimum operating temperature is reached only
after driving a few kilometres. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter Fig. 97
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service life
of the vehicle.
Observe the tyre pressures
Low tyre pressures does not just mean greater wear, but also increase the rolling resistance of the
tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the load. Observe the information on the tyre pressure sticker
Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System Tyre monitoring system
Use low viscosity engine oils
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and are
distributed better and more quickly, especially during cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
To keep the vehicle's air resistance as low as possible, remove any add-on parts and equipment such
as ski racks, bicycle racks and roof carriers once you have finished using them.
Save electrical energy
driving minutes Since start.
Acceleration and braking:
At a constant speed, two arcs appear in the central area. The arcs move up and down during
acceleration and braking.
Progress display:
The efficiency of the driving style is indicated by the blue bars. The white bar stores a blue bar
approximately every five seconds.
The larger the bar, the more efficient the driving style has been.
Driving tips:
Think ahead when driving.
Gear-change indicator.
Adapt your speed.
Economical driving style.
Fuel consumption:
The display shows the average fuel consumption Since start in l/100 km. A blue border symbolises an
efficient and constant driving style. A grey border indicates an inefficient driving style.
Touch the display to open the statistics of the last 30 driving minutes Since start.
Tips for saving energy:
Touch the Think Blue. function button to access additional tips.
Opening the Think Blue. Trainer.
Press the button or function button on the Infotainment system according to the equipment
level.
Touch the function buttons Vehicle, Selection, Think Blue. Trainer..
WARNING
instructions should be followed Safety
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
scope of services and service types could also be affected. This is particularly important if the vehicle
is driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.
NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.
Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies
with the relevant legal requirements in other countries and continents.
Troubleshooting
Unusual braking behaviour
The warning lamp lights up red.
A text message may also be displayed.
The vehicle does not brake in the usual way or the braking distance is longer than normal.
There is a malfunction in the brake system.
Go to the nearest qualified workshop without delay.
Drive at low speed and be prepared for longer braking distances and the need to apply increased
pedal pressure.
Brake pad wear indicator
The indicator lamp lights up yellow.
Front brake pads are worn.
Go to a qualified workshop immediately.
All brake pads should be checked and renewed as necessary.
Fig.
0
switched on.
Vehicles with a starter button: press the starter button once. The ignition is switched on.
Vehicles with a diesel engine: during the diesel engine preheating phase, the indicator lamp
lights up in the instrument cluster.
Depress and hold the brake pedal until the electronic parking brake has been switched off.
Vehicles with manual gearbox: fully depress the clutch pedal and hold it until the engine has
been started. Move the gear lever to neutral position.
Vehicles with DSG dual clutch gearbox: move the selector lever to position P or N.
Vehicles with ignition lock: turn the vehicle key to position Fig.
0do not depress the
accelerator.
Release the vehicle key once the engine has started.
Vehicles with a starter button: press the starter button Starter buttondo not depress the
accelerator. There must be a valid vehicle key in the vehicle before the engine can be started.
If the engine does not start immediately, switch off the starter and try again after about a minute.
Vehicles with starter button: perform an emergency start if necessary No valid vehicle key
recognised
Vehicles with starter button: the starter button is deactivated if the vehicle was locked with the
vehicle key. If you are in the vehicle and need to start the engine, unlock the vehicle first or perform
an emergency start No valid vehicle key recognised
Switch off the electronic parking brake if you wish to pull away.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
Never start or run the engine in unventilated or enclosed spaces. The exhaust fumes contain carbon
monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose
consciousness. It can also cause death.
Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the
vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.
WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.
WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.
NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.
NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position Fig.
0for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary Fuel types and refuellingor jump start the vehicle Jump starting
If the engine does not start, seek expert assistance.
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.
The brake servo will not work when the engine is switched off. More force is required on the brake
pedal to stop the vehicle.
If the vehicle key is removed from the ignition, the steering lock may activate and you will no longer
be able to steer the vehicle.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle so that parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel etc.
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters, heat shields or particulate filter.
NOTICE
If the vehicle has been driven at high load for a long period, the engine can overheat when it is
switched off. In order to avoid damage to the engine, allow the engine to run in neutral position for
approximately 2 minutes before switching it off.
After the engine is switched off, the radiator fan in the engine compartment may run on for some
minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator fan
will switch itself off automatically.
Electronic immobiliser
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the vehicle key. The immobiliser is automatically deactivated by this when a valid
vehicle key is inserted in the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle.
The engine can be started only using a Volkswagen Genuine vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership.
Problem-free operation of the vehicle is guaranteed only with Volkswagen Genuine vehicle keys.
Troubleshooting