2020 VOLKSWAGEN T-ROC boot

Depending on the settings made for central locking in the Infotainment system, it may be the case
that all of the doors and the boot lid are unlocked only when the button has been pressed twice.
Central locking button

Fig. 54 In the driver door: central locking button.

Fig. 55 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings
Key to Fig. 54and Fig. 55
Unlock the vehicle.
Lock the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain locked.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked from outside with the vehicle key, the central locking buttons do not
work.
Please note the following when using the central locking button to lock the vehicle from the inside:
The indicator lamp in the button lights up yellow when all doors are closed and locked.
The anti-theft alarm will not be activated Anti-theft alarm

in
the button goes out. The unopened doors and boot lid remain locked and cannot be opened from
the outside.
If the driver door is open, it will not be locked.
Opening and closing the driver door manually

Fig. 56 Driver door handle: concealed lock cylinder.

Fig. 57 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings
All doors are normally locked in the case of manual locking. With manual unlocking, only the driver
door is unlocked. Observe information on the anti-theft alarm Anti-theft alarm
Pull on the door release lever until the cap is removed.
Position the key bit at the notch in the driver door handle from below.
Hold your index finger under the key bit.
Lever off the cap with the vehicle key in the direction of the arrow Fig. 57
Insert the key bit into the lock cylinder and lock or unlock the vehicle.
Pull the door release lever and fit the cap again.

Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine Starting and stopping the
engine
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case Starting and
stopping the engine
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) Interior monitoring
system and anti-tow alarm
If the vehicle is lifted or towed (vehicles with anti-tow alarm) Interior monitoring system and anti-
tow alarm
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) Interior monitoring system and anti-tow alarm
If a trailer that is connected to the anti-theft alarm system is removed Trailer towing
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle Unlocking or locking the vehicle with

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm Fig.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system Infotainment system controls and displays
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.

rror are left in
the vehicle.
If there is a mobile phone in the vehicle with the vibration alarm switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm
will be activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring and anti-tow alarm are switched off
SAFELOCK
Boot lid
Introduction
This chapter contains information on the followingsubjects:
Opening and closing the boot lid
Opening and closing the boot lid electrically
Unlocking the boot lid manually
Troubleshooting
The boot lid is locked and unlocked at the same time as the doors.

WARNING
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and
serious injuries.
The boot lid should be opened or closed only when you are sure that nobody is in its path.
Always check that the boot lid is closed properly once it has been closed. The closed boot lid must be
flush with the surrounding body panels.
Always keep the boot lid closed while the vehicle is in motion.
Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may close under its
own weight due to the additional load. Support the boot lid as necessary or remove the load from
the boot lid beforehand.

ot in use. Ensure that no one
remains in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the boot lid is
open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping
themselves inside. Temperatures inside a locked vehicle may become extremely hot or cold,
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.

WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care and
attention.
The boot lid may not always be detected as being unlocked if there is a carrier and items attached to
it. The boot lid may open suddenly while the vehicle is in motion if it is unlocked.

WARNING
If heavy snow or heavy items are located on the boot lid, the additional weight could cause the boot
lid to close on its own and cause severe injuries.
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. on a
luggage carrier.
Remove the snow or load before opening the boot lid.

WARNING
Do not push down the boot lid with your hand on the rear window. The rear window could shatter
and cause injuries.

NOTICE
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it
impossible to close the boot lid.

NOTICE
Never use the rear window wiper or the rear spoiler to fix or hold a load. This could cause damage
which results in the rear window wiper or rear spoiler being torn off.
Opening and closing the boot lid

Fig. 61 In the driver door: release button for the boot lid.

Fig. 62 Open boot lid: handle recesses for closing the boot lid.
First read and observe the introductoryinformation and safety warnings
Opening the boot lid
To unlock the boot lid, press the or button on the vehicle key.
Press on the top of the Volkswagen badge and lift up the boot lid.
Closing the boot lid
Pull the boot lid downwards by one of the handle recesses in the interior trim Fig. 62with
sufficient momentum so that it engages in the lock
When the doors are locked, the boot lid is locked as well.
The instrument cluster display Displaysindicates if the boot lid is open or not closed properly.
The boot lid is automatically locked while the vehicle is in motion.

WARNING
Serious injuries could occur if the boot lid is closed incorrectly or without due care and attention.
When closing the boot lid, make sure that there are no hands in the direct path of the boot lid as it
moves.