Vehicle care245Caution
Deactivate the driver assistance
systems like active emergency
braking 3 172, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 50 mph nor further than 60 miles. In all other
cases and when the transmission is
defective, the front axle must be
raised off the ground.
Seek the assistance of a workshop. After towing, unscrew the towing eye.
Insert cap with the flange into the
recess and fix cap by pushing.
Towing a hybrid vehicle9 Warning
Always tow the vehicle on a
platform. Avoid towing the vehicle
with two or four wheels on the
ground.
If necessary, the vehicle can be
moved a few metres at a speed
below 6 mph.
Before moving the car: Switch on ignition, depress the brake pedal,shift to N and switch off ignition.
Ensure the vehicle is only towed
by well trained technicians.
Towing another vehicle
Remove the cap.
The towing eye is stowed with the
vehicle tools 3 229.
246Vehicle careScrew in the towing eye as far as it willgo until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be used as a towing eye.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap with the upper flange into
the recess and fix cap by pushing.
Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use a de-icing agent only
when absolutely necessary, as this
has a degreasing effect and impairs
lock function. After using a de-icing
agent, have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's instructions. The windscreen wiperand rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Wax painted parts of the vehicle regularly.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Vehicle care247Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them dry.
Polishing and waxing
Wax the vehicle regularly at the latest
when water no longer beads.
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Plastic body parts must not be treated with wax or polishing agents.
Windows and wiper blades Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleanerand insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner. Also
make sure to remove any residues
such as wax, insect residues and
similar from the window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.Glass panel
Use a soft lint-free cloth or chamois
leather together with window cleaner
to clean the glass panel.
Wheels and tyres Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage Rectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
248Vehicle careBitumen / rubber materials coulddamage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Interior care
Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners and open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, e.g. zips,
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior
cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Floor mats
9 Warning
If a floor mat has the wrong size or
is not properly installed, it can
interfere with the accelerator pedal
and/or brake pedal, what can
cause unintended acceleration
Vehicle care249and/or increased stopping
distance which can cause a crash and injury.
Use the following guidelines for
proper floor mat usage.
● The original equipped floor mats were designed for your vehicle.
Have damaged floor mats only replaced by certified floor mats.
Always check that the floor mats
do not interfere with the pedals.
● Use the floor mat with the correct
side up. Do not turn it over.
● Do not place anything on top of the driver's side floor mat.
● Use only a single floor mat on the
driver's side.
Installing and removing the floor
mats
The driver's side floor mat and the passenger's side floor mat are each
held in place by two retainers.
To install the floor mat: 1. Move the seat backwards as far as possible.
2. Align slots in the mat with the retainers, as shown.
3. Push the mat to the floor.
To remove the floor mat: 1. Move the seat backwards as far as possible.
2. Pull the floor mat upwards to remove.
254Service and maintenanceRecommended fluids,lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The engine oil quality ensures e.g. engine
cleanliness, wear protection and
engine oil aging control, whereas
viscosity grade gives information on
the engine oil's thickness over a
temperature range.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 258.
Topping up engine oilCaution
In case of any spilled engine oil, wipe it up and dispose of it
properly.
Engine oils of different manufacturers and brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 258.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the
engine oil.
Multigrade engine oil is indicated by
two figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 258.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
276IndexAAccessories and vehicle modifications .......................... 210
Active emergency braking ..100, 172
Adaptive cruise control .........99, 164
AdBlue .................................. 97, 142
Adjustable air vents ...................131
Advanced parking assist ............179
Airbag and belt tensioners ...........93
Airbag deactivation ................59, 94
Airbag label................................... 54 Airbag system .............................. 54
Air conditioning regular operation ................................ 132
Air conditioning system .............. 123
Air intake .................................... 132
Air vents...................................... 131
All-wheel drive ........................... 151
Antilock brake system ................ 152
Antilock brake system (ABS) .......96
Anti-theft alarm system ................34
Anti-theft locking system .............. 34 Appearance care ........................246
Armrest ................................... 50, 51
Ashtrays ....................................... 87
Automatic anti-dazzle ..................38
Automatic crash notification (ACN) ...................................... 110
Automatic light control ...............113
Automatic locking ........................27Automatic operation of electric
parking brake off .......................96
Automatic transmission .............147
Automatic transmission electrified ................................. 146
Autostop ............................... 98, 138
Auxiliary heater ........................... 130
B Battery discharge protection ......121
Battery gauge ............................... 90
BlueInjection ............................... 142
Bonnet ....................................... 213
Brake and clutch fluid .................254
Brake and clutch system .............95
Brake assist ............................... 155
Brake fluid .................................. 216
Brakes ............................... 152, 216
Breakdown.................................. 244
Bulb replacement ....................... 219
C Capacities .................................. 265
Catalytic converter .....................142
Central locking system ................23
Centre console lighting ..............121
Centre console storage ...............69
Changing tyre and wheel size ...233
Charge cord ................................ 198
Charge cord connected ................98
Charging ..................................... 194
277Charging status.......................... 198
Charging system .......................... 94
Child locks ................................... 28
Child restraint installation locations ................................... 64
Child restraints.............................. 61
Child restraint systems ................61
Cigarette lighter ........................... 87
Climate control ............................. 15
Climate control systems .............122
Clock............................................. 83
Collision damage repair ..............270
Control indicators.......................... 92
Control of the vehicle .................134
Controls ........................................ 79
Convex shape .............................. 36
Coolant and antifreeze ...............254
Cruise control ...................... 99, 159
Cupholders .................................. 68
Curtain airbag system .................. 59
Curve lighting.............................. 114
D Danger, Warnings and Cautions ...4
Daytime running lights ...............114
Declaration of conformity ............268
DEF ............................................ 142
Deflation detection system ...........98
Diesel exhaust fluid ....................142
Diesel fuel system bleeding .......218Door open .................................. 100
Doors ............................................ 29
Drive modes ............................... 151
Driver alert .................................. 193
Driver assistance systems ..........159
Driver Information Centre ...........100
Driving characteristics and towing tips .............................. 205
Driving hints ................................ 134
E Electric adjustment ......................36
Electrical system......................... 225
Electric parking brake ...95, 152, 153
Electric parking brake fault ...........95
Electronic climate control system 126
Electronic driving programmes ..149
Electronic key system ...................22
Electronic Stability Control and Traction Control system ....96, 156
Electronic Stability Control and Traction Control system off .......97
Emergency call ........................... 110
End-of-life vehicle recovery .......212
Engine compartment fuse box ...226
Engine coolant ........................... 215
Engine coolant temperature ........97
Engine coolant temperature gauge ....................................... 91
Engine data ............................... 260Engine exhaust .......................... 141
Engine identification ...................257
Engine oil ................... 214, 254, 258
Engine oil level monitor ................91
Engine oil pressure ......................98
Entry lighting .............................. 121
Event data recorders ..................271
Exhaust filter ......................... 97, 141
Exit lighting ................................ 121
Exterior care .............................. 246
Exterior light ................................. 98
Exterior lighting ....................12, 112
Exterior mirrors ............................. 36
F
Fault ........................................... 149
First aid ......................................... 75
First aid kit ................................... 75
Fixed air vents ........................... 132
Floor mats................................... 248
Folding mirrors ............................. 37
Forward collision alert................. 170
Front airbag system .....................58
Front fog lights .............99, 118, 221
Front pedestrian protection ........175
Front seats.................................... 45
Fuel............................................. 201
Fuel for diesel engines ..............202
Fuel for petrol engines ...............201