Customer information271Velcro Companies
Velcro ®
is a registered trademark of
Velcro Companies.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which they receive, e.g. by
vehicle sensors or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant
Owner's Manual or in the general
terms of sale. These are also
available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data includes: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient and is not stored for longer than an
operational cycle, and only processed
on board the vehicle itself. Often
control units include data storage
(including the vehicle key). This is
used to allow information to be
documented temporarily or
permanently on vehicle condition,
component stress, maintenance
requirements and technical events
and errors.
272Customer informationDepending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data read documents the
technical condition of the vehicle or
individual components and assists
with fault diagnosis, compliance with
warranty obligations and quality
improvement. This data, in particular
information on component stress,
technical events, operator errors and
other faults, is transmitted to the
manufacturer where appropriate,
together with the vehicle identification
number. The manufacturer is also
subject to product liability. The
manufacturer potentially also uses operating data from vehicles for
product recalls. This data can also be
used to check customer warranty and guarantee claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or
an integrated navigation system
