Customer information233Notice
The availability of these over-the-air
vehicle software updates varies by
vehicle and country. Find more
information on our home page.
Internet connection
Downloading over-the-air vehicle
software updates requires internet
connectivity, which can be accessed
through a password-protected Wi-Fi
hotspot, e.g. provided by a mobile
phone.
To connect the Infotainment system
to a hotspot, refer to the Infotainment
Manual.
Updates
The system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.
To manually check for updates, select Settings on the home screen,
Software Information and then
System Update . Follow the on-screen
prompts.Notice
Steps for downloading and installing updates may vary by vehicle.
Notice
During the installation process, the
vehicle may not be operational.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.
iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.EnGIS Technologies, Inc.
BringGo ®
is a registered trademark of
EnGIS Technologies, Inc.Google Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Stitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Velcro Companies
Velcro ®
is a registered trademark of
Velcro Companies.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.
Customer information235breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The
operating data read documents the
technical condition of the vehicle or
individual components and assists
with fault diagnosis, compliance with
warranty obligations and quality
improvement. This data, in particular
information on component stress,
technical events, operator errors and
other faults, is transmitted to the
manufacturer where appropriate,
together with the vehicle identification
number. The manufacturer is also
subject to product liability. The
manufacturer potentially also uses operating data from vehicles for
product recalls. This data can also be
used to check customer warranty and
guarantee claims.
Fault memories in the vehicle can be reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
