234Customer informationVehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received e.g. by vehicle sensors, or which they generate
themselves or exchange amongst
themselves. Some control units are
necessary for the safe functioning of
your vehicle, others assist you while
you drive (driver assistance systems),
while others provide comfort or
infotainment functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant
Owner's Manual or in the general
terms of sale. These are also
available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data may include: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient and is
not stored for longer than an
operational cycle, and only processed
on board the vehicle itself. Often
control units include data storage
(including the vehicle key). This is
used to allow information to be
documented temporarily or
permanently on vehicle condition,
component stress, maintenance
requirements and technical events
and errors.Depending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.
236Customer informationthis includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.Online services
If your vehicle has a radio network
connection, this allows data to be exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications / apps provided to you by the
manufacturer or other providers.
Proprietary services In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website) and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,processing and use of personal data
for the purposes of preparation of
services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or
a contractual agreement, or by virtue
of consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party servicesIf you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage
conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.
Customer information237Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided
by the service provider in question.
Radio FrequencyIdentification (RFID)
RFID technology is used in some
vehicles for functions such as
immobiliser. It is also used in
connection with conveniences such
as radio remote controls for door
locking / unlocking and starting. RFID technology in Vauxhall vehicles does
not use or record personal
information or link with any other
Vauxhall system containing personal
information.
