Vehicle care245Towing
Towing the vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower part of the cap. Release the cap carefully.
The towing eye is stowed with the
vehicle tools 3 230.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering the
vehicle.
Switch on ignition to release steering wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 179, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Never tow a vehicle equipped with All Wheel Drive (AWD) with the
front or rear tyres on the road. If
you tow a vehicle equipped with
AWD while the front or rear tyres
are rolling on the road, the drive
system in the vehicle could be
severely damaged. When towing
vehicles equipped with AWD, all
four tyres must not be in contact
with the road.
Vehicle care247Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap with the upper flange into
the recess and fix cap by pushing.
Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use a de-icing agent only
when absolutely necessary, as this
has a degreasing effect and impairs
lock function. After using a de-icing
agent, have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.
If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper and rear window wiper must beswitched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Wax painted parts of the vehicle regularly.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
248Vehicle careThoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Plastic body parts must not be treated with wax or polishing agents.
Windows and wiper blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleaner
and insect remover.When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner. Also
make sure to remove any residues
such as wax, insect residues and
similar from the window.
Ice residues, pollution and continuous wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel
Use a soft lint-free cloth or chamois
leather together with window cleaner
to clean the glass panel.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
262Technical dataVehicle dimensionsSizeL1L2Length [mm]44034753Width without exterior mirrors [mm]18481848Width with exterior mirrors [mm]21072107Combo LIFE
Height without roof railing [mm]1800 - 18071812 - 1818Combo LIFE
Height with roof railing [mm]1837 - 18441843 - 1849Combo
Height without roof railing [mm]1796 - 18511815 - 1821Combo
Height with roof railing [mm]1797 - 19981845 - 1857Wheelbase [mm]27852975 / 2977Turning circle diameter [m]10.8 / 1111.5 / 11.8
268Customer informationGoogle Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors and other components, or
which they generate themselves or
exchange amongst themselves.
Some control units are necessary for
the safe functioning of your vehicle,
others assist you while you drive
(driver assistance systems), while
others provide comfort or
infotainment functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant
Owner's Manual or in the general
terms of sale. These are also
available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle condition, component stress,
maintenance requirements and
technical events and errors.
Customer information269Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system
272IndexAAccessories and vehicle modifications .......................... 211
Active emergency braking ..107, 179
Adaptive cruise control .......107, 171
AdBlue ................................ 105, 152
Adjustable air vents ...................140
Advanced parking assist ............187
Airbag and belt tensioners .........101
Airbag deactivation ..............62, 102
Airbag label................................... 57 Airbag system .............................. 57
Air conditioning regular operation ................................ 141
Air conditioning system .............. 131
Air intake .................................... 141
Air vents...................................... 140
Antilock brake system ................ 159
Antilock brake system (ABS) .....104
Anti-theft alarm system ................34
Anti-theft locking system .............. 34 Appearance care ........................247
Armrest ......................................... 49
Ashtrays ....................................... 96
Automatic anti-dazzle ..................39
Automatic crash notification (ACN) ...................................... 119
Automatic light control ...............122
Automatic locking ........................27Automatic transmission .............155
Autostop ............................. 106, 147
B Battery discharge protection ......129
BlueInjection ............................... 152
Bonnet ....................................... 213
Brake and clutch system ...........103
Brake assist ............................... 162
Brake fluid .......................... 216, 254
Brakes ............................... 159, 216
Breakdown.................................. 245
Bulb replacement ....................... 220
C Capacities .................................. 263
Cargo management system ........78
Catalytic converter .....................151
Central locking system ................24
Centre console lighting ..............128
Centre console storage ...............73
Changing tyre and wheel size ...234
Charging system ........................ 102
Child locks ................................... 27
Child restraint installation locations ................................... 66
Child restraints.............................. 63
Child restraint systems ................63
Child surveillance mirror ...............39
Cigarette lighter ........................... 95
Climate control ............................. 15
274Gear shifting............................... 104
General information ...................206
Glass panel .................................. 43
Glovebox ..................................... 69
Graphic Info Display ...................115
H Halogen headlights ....................220
Hand brake ................................. 160
Hazard warning flashers ............124
Headlight flash ........................... 123
Headlight range adjustment ......124
Headlights................................... 121 Headlights when driving abroad 124
Head restraint adjustment .............8
Head restraints ............................ 44
Head-up display.......................... 112 Heated mirrors ............................. 38
Heated rear window ..................... 42
Heated steering wheel .................89
Heating ........................................ 49
Heating and ventilation system . 130
High beam ......................... 106, 122
High beam assist ................106, 122
Hill start assist ........................... 162
Horn ....................................... 13, 90
I
Identification plate .....................256
Ignition switch positions .............143
Immobiliser .................................. 36Indicators...................................... 97
Inductive charging ........................94
Info Display ................................. 110
Installing seats .............................. 51
Instrument cluster ........................96
Instrument panel fuse box .........229
Instrument panel illumination control .................................... 126
Instrument panel overview ........... 10
Interior care ............................... 249
Interior lighting ............................ 126
Interior lights ...................... 127, 227
Interior mirrors .............................. 38
Introduction .................................... 3
J Jump starting ............................. 243
K Keys ............................................. 20
Keys, locks ................................... 20
L Ladder flap.................................... 74
Lane keep assist ................104, 198
Lashing eyes ............................... 78
LED headlights ...................106, 222
Lighting features .........................128
Light switch ................................ 121
Load compartment ................31, 74
Load compartment cover .............75Load compartment grille ...............81
Loading ............................. 47, 50, 51
Loading information .....................85
Low beam ................................... 106
Low fuel ..................................... 106
M
Malfunction indicator light ..........102
Manual anti-dazzle ......................38
Manual mode ............................. 156
Manual transmission .................. 158
Mirror adjustment ........................... 8
Misted light covers .....................126
Multimedia .................................. 115
Multimedia Navi Pro ...................115
N
New vehicle running-in ..............143
Number plate light .....................227
O Object detection systems ...........183
Odometer ..................................... 97
Oil, engine .......................... 254, 258
Outside temperature ....................92
Overhead console .......................71
Overload indicator ................86, 104
Overrun cut-off ........................... 147