2020 TOYOTA YARIS HATCHBACK Warranties & Maintenance Guides (in English)

BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. Territories, Canada or Mexico,
take your vehicle to an authorized Toyota
dealership. If your vehicle cannot be
driven, contact your nearest Toyota
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyota dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyota dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyota’s recommended time allowance
for the repair.
If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact, have
your vehicle inspected by an authorized
Toyota dealership as soon as possible
after an emergency repair.
32
OBTAINING WARRANTY SERVICE
Your Responsibilities
WARRANTY

33
NOTES
Your Responsibilities
WARRANTY

R
egular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in
which to document your vehicle’s
maintenance history. In addition to scheduled maintenance,

your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
34
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log
MAINTENANCE

IMPORTANT MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil filter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and filter). Failure to do so can cause
oil starvation and/or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.


Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
35
MAINTAINING YOUR WARRANTY
Maintenance Log
MAINTENANCE

R
egular maintenance is essential
to obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your
vehicle needs and document that the
work was performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to
your vehicle’s exact specifications. When
you go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
7,500 miles or six months, whichever
comes first.
For example:
•
If you drive 7,500 miles in less than six
months, you should obtain maintenance
at 7,500 miles — don’t wait until six months. •

If at six months you have driven less
than 7,500 miles, you should obtain
maintenance at six months — don’t
wait until 7,500 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
36
USING THE MAINTENANCE LOG CHARTS
Maintenance Log
MAINTENANCE

Engine Oil and Filter
Maintenance
Your vehicle is equipped with 0W-20
synthetic oil, which allows for extended oil
change intervals and optimum fuel economy.
It is recommended that Toyota Genuine
0W-20 Motor Oil be used during scheduled
oil changes. For normal operating conditions,
Toyota recommends changing your oil
and filter every 7,500 miles or six months,
whichever occurs first. However, if your
vehicle is primarily driven under any of the
following Special Operating Conditions, it
is recommended that you change your oil
and filter every 5,000 miles or four months,
whichever occurs first:
• Driving on dirt roads or dusty roads
• Driving while towing, using a car-top carrier,
or heavy vehicle loading
• Repeated trips of less than five miles in
temperatures below 32°F /0°C
• Extensive idling and/or low speed driving
for a long distance, such as police, taxi or
door-to-door delivery use
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance, such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation
of your vehicle.
SuperChrome and
Alloy Wheel Care
If you purchased genuine Toyota accessory
SuperChrome or Aluminum Alloy Wheels,
follow these cleaning guidelines to maintain
the appearance of your wheels:
•
If wheels are hot, wait for them to cool
before washing.
•
Use a soft sponge or cotton cloth to
apply the same mild car-wash soap as
used for the vehicle body. Quickly rinse
off with water. Use a soft cloth to apply
the same car wax as used for the
vehicle body.
•
DO NOT USE: Any kind of chemical-
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes or coarse abrasives
to clean your wheels.
37
USING THE MAINTENANCE LOG CHARTS
Maintenance Log
MAINTENANCE

38
7,500 miles or 6 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Dealer Service verification:
D
ate:
Mileage:
15,000 miles or 12 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1

Inspect emergency flat tire repair kit
(if equipped)3
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
Ball joints and dust covers

Brake linings/drums and brake pads/discs4
Cabin air filter
Engine coolant5
Radiator and condenser
Steering gear
NOTE: Driving in heavy traffic, on dirt
roads or in urban, dusty or desert areas
may shorten the life of the cabin air
filter. Replacement may be needed if
you notice reduced air flow from the
air conditioner and heater or if the
windows fog easily when you use
the “Fresh” mode. Consult your dealer
if any of these conditions occur.
Dealer Service verification:
D
ate:
Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 reset the scheduled maintenance indicator light. Use 0W-20 genuine toyota Motor oil or equivalent.3 check the tire repair fluid expiration date every year during inspection. replace the tire repair fluid bottle with a new one
before the expiration date.
4 inspect thickness measurement and disc runout.5 refer to

39
22,500 miles or 18 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Dealer Service verification:
D
ate:
Mileage:
30,000 miles or 24 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1

Inspect emergency flat tire repair kit
(if equipped)3
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Tighten nuts and bolts on body
and chassis
Inspect the following:
Ball joints and dust covers
Brake lines and hoses

Brake linings/drums and brake pads/discs4
Drive shaft boots
Engine coolant5
Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
Fuel tank cap gasket
Radiator and condenser
Steering gear
Steering linkage and boots
Transmission fluid or oil
Dealer Service verification:
D
ate:
Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 reset the scheduled maintenance indicator light. Use 0W-20 genuine toyota Motor oil or equivalent.3 check the tire repair fluid expiration date every year during inspection. replace the tire repair fluid bottle with a new one
before the expiration date.
4 inspect thickness measurement and disc runout.5 refer to