Page 141 of 262
1434-3. Media operation
4
Audio/visual system
4Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P. 3 6 )
Selecting a registered device
1 Display the Bluetooth
® audio
control screen. ( P.140)
2 Select “Connect”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
If an error message is dis-
played, follow the guidance
on the screen to try again.
Page 153 of 262
1554-6. Tips for operating the audio/visual system
4
Audio/visual system
■Bluetooth® audio
●If the malfunction is not rectified:
Take your vehicle to your Toyota
dealer.
“Please check
the iPod firm-
ware version.”
This indicates
that the firm-
ware version is
not compatible.
Perform the iPod
firmware
updates and try
again.
“Unable to
authorize the
iPod.”
This indicates
that it failed to
authorize the
iPod.
Please check
your iPod.
MessageExplanation
“Music tracks not
supported.
Please check
your portable
player.”This indicates a
problem in the
Bluetooth
®
device.
MessageExplanation
Page 165 of 262

1675-2. Mobile Assistant operation
5
Voice command system
5-2.Mobile Assistant operation
*: For countries or areas where
Apple CarPlay/Android Auto is
not available
Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device. 1
Press and hold the switch
on the steering wheel until
Mobile Assistant screen is
displayed.
2 The Mobile Assistant can be
used only when the following
screen is displayed.
To cancel the Mobile Assis-
tant, select “Cancel” or press
and hold the switch on the
steering wheel.
To restart the Mobile Assistant
for additional commands,
press the switch on the
steering wheel.
• Mobile Assistant can only be
restarted after the system
responds to a voice command.
Mobile Assistant*
The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth
®. ( P.36)
Connectable devices and
available functions
Mobile Assistant opera-
tion
Page 166 of 262

1685-2. Mobile Assistant operation
• After some phone and music commands, the Mobile Assistant
feature will automatically end to
complete the re quested action.
The volume of the Mobile
Assistant can be adjusted
using the “POWER VOLUME”
knob or steering wheel vol-
ume control switches. The
Mobile Assistant and phone
call volumes are synchro-
nized.
●While a phone call is active, the
Mobile Assistant cannot be used.
●If using the navig ation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the
Mobile Assistant is being used.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are turned toward the microphone.
Page 181 of 262
183
8
8
Phone
Phone
8-1. Phone operation (Hands-free system for cellular
phones)
Quick reference........... 184
Some basics ............... 185
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 189
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 192
Talking on the Bluetooth
®
hands-free system..... 193
Bluetooth
® phone message
function...................... 196
8-2. Setup Phone settings ............ 200
8-3. What to do if... Troubleshooting .......... 210
Page 182 of 262
1848-1. Phone operation (Hands-free system for cellular phones)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
The following functions can be
used on phone operation:
Registering/connecting a
Bluetooth
® device ( P.36)
Placing a call using the Blue-
tooth
® hands-free system
( P.189)
Receiving a call using the
Bluetooth
® hands-free system
( P.192)
Talking on the Bluetooth
®
hands-free system ( P.193)The following function can be
used on message function:
Using the Bluetooth
® phone
message function ( P.196)
The following functions can be
made in the system:
Phone settings ( P.200)
Bluetooth
® settings ( P. 4 0 )
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone
Page 183 of 262

1858-1. Phone operation (Hands-free system for cellular phones)
8
Phone
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the communication area.
• The cellular phone is not con- nected.
• The cellular phone has a low bat-
tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and Wi-
Fi® hotspot functions at the same
time, the following problems may
occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during
phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the
communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 6 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WA R N I N G
●While driving, do not operate a
cellular phone.
Page 184 of 262

1868-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.36)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.184)
2 Select “Select Device”.
3 Select “Add Device”.
When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.36)
Selecting a registered device
1 Display the phone top
screen. ( P.184)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P.16)
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. The temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone