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Limited Warranty and Adjustment Policy for
Original Equipment Passenger Car & Light Truck
Tires (Including Temporary Spare Tires)
Eligibility
This Limited Warranty and Adjustment Policy (“Warranty”) applies to
the original owner of new Continental brand Passenger (PASS), Light
Truck (LT) and Temporary Spare (TS) tires that are the new vehicle
original equipment tires bearing the Continental brand name and
D.O.T.Tire Identification Number, operated in normal service, and used
on the same vehicle on which they were originally installed according
to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
United States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
What Is the Adjustment Policy and How Long Is It
Applicable?
Basic Coverage
Eligible tires are covered by this Warranty for a maximum of 72 months
from the date of purchase, determined by the new vehicle registration
date or new vehicle sales invoice showing date of purchase.
Where to Go for Warranty Replacement
Contact the dealer where you purchased your vehicle or an
alternate authorized Continental brand tire dealer (Authorized Dealer)
to determine the eligible warranty coverage for your tires and how
to proceed.
Free Replacement Period
PASS & LT
If an eligible Continental brand PASS or LT tire becomes unserviceable
from a warrantable condition, other than those listed under Section
3, during the first 12 months or first 2/32nd of an inch (1.6 mm)
of treadwear (whichever comes first), it will be replaced with a
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• Failure to observe safety and maintenance precautions set forth in
Section 6.
ATTENTION AUTHORIZED DEALERS:
CONTINENTAL TIRE THE AMERICA’S, LLC (CTA) RESERVES THE
RIGHT TO THE FINAL INSPECTION DECISION ON CONDITIONS
FOR ALL RETURNED TIRES UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, AND CTA EXPRESSLY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. SOME U.S. STATES AND/OR CANADIAN
PROVINCES DO NOT ALLOW LIMITATIONS ON THE DURATION
OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY
TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS LIABILITY
FOR ALL CONSEQUENTIAL AND INCIDENTAL DAMAGES. THE
REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.
SOME U.S. STATES AND/ OR CANADIAN PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TOYOU.THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM U.S. STATE TO STATE AND/
OR CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CTA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHORITY
TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE OR
AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY, IN OBSERVANCE OF U.S. FEDERAL LAW, THIS
LIMITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT INTEND
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TO REPRESENT THROUGH THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR
CANNOT HAPPEN.
CTA’S Obligations
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Waranty become the property of CTA.
Owner’s Obligations
To make an eligible claim under this Warranty, the owner must
present a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local tire-
disposal fees and parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
Safety Warning
Ignoring any of the safety and information contained in this Warranty
may result in tire failure, causing serious injury or death.•
Tire failure due to under inflation /overloading . Follow vehicle
owner’s manual or tire placard in vehicle for proper inflation
and loading.
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• Explosion of tire/rim assembly due to improper tire mounting.
Tire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the U.S. Tire
Manufacturers Association wall charts and manuals should be
read to obtain the proper procedures. The failure to follow these
procedures may result in faulty positioning of the tire and/or rim,
that may cause the assembly to burst with force sufficient to cause
injury or death.
•
Tire failure due to damage. Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner portions
of your tire without being visible to the outside. If you suspect a tire\
has been damaged from striking anything unusual in the road, you
must have the tire removed from the rim and inspected both inside
and out by a trained tire specialist. Air loss or unusual tire wear
can also be warning signs that a tire may have internal damage. If
you notice these conditions, have your tire inspected by a trained
individual.
•
Tire failure due to excessive tire spinning . Avoid tire spinning.
The centrifugal force generated by a free-spinning tire/rim
assembly may cause a sudden tire explosion resulting in vehicle
damage and/or serious injury or death. Never exceed 35 mph
(55 km/h) as indicated on your speedometer when your vehicle is
stuck in snow, mud or sand and your tire(s) is/ are spinning. Use
a gentle backward and forward rocking motion to free your vehicle
for continued driving. Never stand or permit anyone else to stand
near or behind a tire spinning while attempting to push a vehicle
that is stuck.
Self Supporting Runflat (SSR) Tire Owners
CTA does not recommend any repair to or reuse of punctured
Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting
from having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner
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liner or sidewall making it impossible to determine the tire suitability\
for repair or reuse. CTA does not recommend any repair to or reuse
of Continental SSR tires. You may visit www.continentaltire.com and
select Customer Care FAQ’s to obtain additional SSR information.
Temporary Sparetire Owners
CTA does not recommend any repair to or reuse of punctured
Temporary Spare Tires.
ContiSeal™Tire Owners
A ContiSeal™ tire differs from a non-ContiSeal™ tire in that it has a
sticky, viscous layer from shoulder to shoulder along the inner liner.
This layer is an integral part of the ContiSeal™ tires. It is not des\
igned
or intended to act as a permanent puncture repair (See information
below). If an object up to 3/16ths (5 mm) diameter penetrates the
tread of the ContiSeal™ tire, this sticky, viscous layer is designed to
surround and adhere to the puncturing object and prevent air loss from
the tire by providing a near instantaneous seal. If the puncturing object
becomes dislodged from the tire, the material is designed to seal most
holes made by objects up to 3/16” (5 mm) diameter. While ContiSeal™
tires significantly reduce the incidence of flats, they are not designed
to be driven under inflated or in a flat condition. In all other aspects,
ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As with
any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum, ContiSeal™
tires should be inspected once or twice a month and always before
a long trip. Punctures or damage not attended to promptly can result
in loss of inflation pressure and/or damage to the tire. ContiSeal™
as soon as possible. The trained specialist, must inspect the tire
carefully and, according to industry standards, to determine whether
a permanent repair can be made or whether the tire must be removed
from service and scrapped. A permanent repair will require removal
of the tire from the rim and application of a repair method specifically
approved for the ContiSeal™ tires. ContiSeal™ tires are identified by a
symbol on the tire sidewall.
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ContiSilent™Tire Owners
ContiSilent™ tires are designed to reduce noise generated while
driving. A ContiSilent™ tire is lined with a noise reducing foam insert.
It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating, and balancing,
ContiSilent™ tires do not differ from non-ContiSilent™ tires. As with
any tire, regularly inspect ContiSilent™ tires for evidence of cuts, \
punctures, and loss of inflation pressure. At a minimum, ContiSilent™
tires should be inspected once or twice a month and always before a
long trip. Punctures or damage not attended to promptly can result in
loss of inflation pressure and/or damage to the tire. ContiSilent™ tires
with cuts and punctures must be inspected by a trained tire specialist
as soon as possible. The trained tire specialist must inspect the tire
carefully and, according to industry standards, determine whether a
permanent repair can be made or whether the tire must be removed
from service and scrapped.A permanent repair will require removal
of the tire from the rim and application of a repair method specifically
approved for ContiSilent™ Tires. ContiSilent™ tires are identified by a
symbol on the tire sidewall. ContiSilent™ tires and non-ContiSilent™
tires may be mixed on the same vehicle.
In addition to the valuable warranty, safety and maintenance
information you will find in this Warranty we encourage you to visit CTA
websites at: www.continentaltire.com or www.continentaltire.ca for up-
to-date changes and a Self-Help knowledge base with downloadable
brochures (customer care link). Please also visit the U.S. Tire
Manufacturers Association website at www.ustires.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FALKEN
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Original Equipment Limited Warranty and Tire
Care Guide
Tire Care and Recommendations
Proper Inflation and Fuel Economy
Ensure maximum performance and a long life from your tires by
checking the air pressures at least once a month and set them to
the vehicle manufacturer’s recommended pressure(s) listed on the
vehicle’s tire placard or in your owner’s manual. Always check and
adjust your air pressure when your tires are cold, preferably first thing
in the morning before driving. Never release air pressure from tires
when they are hot. Wait until the tires cool down and recheck, adding
air or releasing as required. Falken endorses the use of nitrogen in
your tires because it helps your tires maintain optimal pressure for
longer periods of time and reduces the amount of moisture inside of
the tire and wheel assembly.
*Some plus size applications may require different air pressure(s)
than what is listed on your vehicle’s placard or owner’s manual. In this
case, please consult your tire dealer or Falken Tires for proper inflation
pressure(s).
Tire Inflation Pressure
Tires need to be properly inflated to effectively operate and perform
as intended. Tires carry the weight of the vehicle, passengers, and
cargo as well as bear the forces of braking, accelerating, and turning. \
The vehicle manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under inflated
tire will generate excessive heat build-up that will cause damage to
the internal structure and inner liner of the tire. Besides tire damage,\
improper tire inflation pressures can also affect your vehicle’s ride
and handling, tire tread wear, and fuel economy. It is recommended
to always keep all of your tires, including the spare, at the vehicle
manufacturer’s recommended inflation pressures and be sure to check
the air pressure monthly and before going on long road trips or carrying
extra weight in your vehicle.
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Your vehicle’s tire placard and/or owner’s manual will list the cold
inflation pressure(s) for your vehicle’s original equipment tires,
including the spare. The placard can be found on the driver’s side door
or door jamb area. If you have questions about understanding your
vehicle’s tire placard, please refer to your owner’s manual or ask a
qualified tire service professional.
Example of what
your vehicle
placard looks like:
Checking Your Tire’s Air Pressure
Checking your air pressure at least once a month is vital to help your
tires perform properly and help you get the best gas mileage possible.
Tires can lose up to 7 kPa (1 PSI) per month under normal conditions
and lose up to 7 kPa (1 PSI) per every 9°C (16°F) drop in temperature.
Here are some simple steps on how to check the air pressures in
your tires:1.
Remove the valve stem cap.
2.
Place the end of the tire gauge firmly against the tire’s valve stem.
3.
Read the current pressure displayed on the gauge that is
currently in the tire.
4.
Increase pressure at this time (if needed) and recheck with your
tire gauge.
5.
Replace the valve stem cap.
6.
Repeat until all of your tires have been checked and adjusted
accordingly.