2020 TOYOTA RAV4 bluetooth

1927-2. Setup
the phone.
■Updating the contacts in a
different way (from the call
history screen)
*
1Display the phone top
screen. ( P.172)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Update Contact”.
4 Select the desired contact.
5 Select a phone type for the
phone number.
*: For PBAP compatible Bluetooth®
phones, this function is available
when “Automatic Transfer” is set
to off. ( P.191)
When an Android Auto connection
is established, thi s function will be
unavailable.
*
*
: This function is not made avail- able in some countries or areas.
When the contact is not regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”. 3
Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
4 Check that a confirmation
screen is displayed when the
operation is complete.
When the contact is regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”.
3 Select “Replace Contacts” or
“Add Contact”.
“Replace Contacts”: Select to trans-
fer the contact fr om the connected
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer
the desired contact data from the
connected cellular phone to add to
the current one.
4 Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
5 Check that a confirmation
screen is displayed when the
operation is complete.
Transfer contacts from
device
From phone (OPP compati-
ble Bluetooth
® phones only)

1937-2. Setup
7
Phone
Backed-up contact data
(“vCard” formatted) can be
transferred from USB device or
Bluetooth
® phone to this sys-
tem.
1 Open the lid and connect a
USB device. ( P.122)
2 Select “Transfer Contacts
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2”
when the multiple USB
devices are connected. If a
USB device is connected,
skip this procedure.
5 Select “Replace Contacts” or
“Add Contact”. If the contact
is already registered, skip
this procedure.
“Replace Contacts”: Select to trans-
fer the contact fro m the connected
USB device or Bluetooth
® phone
and replace the current one.
“Add Contact”: Select to transfer
the desired contact data from the
connected USB device or Blue-
tooth
® phone to add to the current
one.
6 Select a desired file from
vCard file list.
7 Check that a confirmation
screen is displayed when the
operation is complete.
●Depending on the type of Blue-
tooth® phone used and number of
files, it may take time to display
vCard file lists and download con- tacts.
●Downloading may not complete
correctly in the
following cases:
• If the engine switch is turned off during down-
loading.
• If the USB device or Bluetooth
®
phone is removed before down-
loading is complete.
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.190)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
5 To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.172)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
From USB device
Registering a new contact
to the contacts list

1947-2. Setup
4Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.193)
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.190)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select next to the name
or desired number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.190)
1 Select “Delete Contacts”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Up to 15 contacts (maximum of 4 numbers per contact) can be
registered in the favorites list.
■Registering the contacts in
the favorites list
1 Select “Add Favorite”.
2 Select the desired contact to
add to the favorites list.
 Dimmed contacts are already
stored as a favorite.
3 Check that a confirmation
screen is displayed when the
operation is complete.
When 15 contacts have
already been registered to the
favorites list
1 When 15 contacts have
already been registered to
the favorites list, a registered
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to
replace a contact.
2 Select the contact to be
replaced.
3 Check that a confirmation
screen is displayed when the
operation is complete.
■Registering contacts in the
favorites list in a different
way (from the contact
details screen)
1 Display the phone top
screen. ( P.172)
2 Select “Contacts” and select
the desired contact.
3 Select “Add Favorite”.
Editing the contact data
Deleting the contact data
Favorites list setting

1987-3. What to do if...
7-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-multimedia
in the United
States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ver. 4.2 or
higher). ( P. 3 9 )

1997-3. What to do if...
7
Phone
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system. ( P. 4 3 )
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system. ( P. 4 1 )
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the engine
switch switch> is in
ACC or ON.
(  P. 4 6 )
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P. 4 6 )
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P. 4 6 )
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

2007-3. What to do if...
Phonebook data cannot be edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-multimedia
in the United
States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.191)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.191)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.191)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.189)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

2017-3. What to do if...
7
Phone
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the engine
switch is in ACC
or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P. 4 6 )
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Disable the
W-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

2058-1. Connected Services overview
8
Connected Services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smar tphone
or DCM
Of the functions included with Connected Services, the Toyota
Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Apps can be
used. ( P.207)
By using a smartphone or DCM
A
B