2020 TOYOTA PRIUS PLUG-IN HYBRID suspension

6217-1. Maintenance and care
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
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Maintenance and care
NOTICE
■ When using a high pressure car wash
● When washing the vehicle, do not let water of the high pressure washer hit
directly or the vicinity of the camera. Due to the shock from the high pres-
sure water, it is possible the device may not operate as normal.
● Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
● Keep the cleaning nozzle at least 30 cm (11.9 in.) away from the vehicle
body. Otherwise resin section, such as moldings and bumpers, may be
deformed and damaged. Also, do not continuously hold the nozzle in the
same place.
● Do not spray the lower part of the windshield continuously. If water enters
the air conditioning system intake located near the lower part of the wind-
shield, the air conditioning system may not operate correctly.
● Do not wash the underside of the vehicle using a high pressure car
washer.
● Do not use the washer on the area around the charging port lid. Water
could get into the charging inlet and could damage the vehicle.
■ When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts

6297-2. Maintenance
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
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Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or Toyota authorized
repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use
genuine Toyota parts in repairing any difficulties you may encounter. There
can also be advantages in utilizing authorized Toyota retailers or repairers for
non-warranty repairs and services, as members of the Toyota network will be
able to expertly assist you with any difficulties you may encounter.
Your Toyota retailer or Toyota authorized repairer, or any reliable repairer will
perform all of the scheduled maintenance on your vehicle reliably and eco-
nomically due to their experience with Toyota vehicles.
■Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
●Engine coolant temperature continually higher than normal (P. 716, 761)
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.

6367-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Positioning a floor jack
◆Front
Set a floor jack against the front suspension member.
◆Rear
When using a floor jack, follow the instructions in the manual
provided with the jack and perform the operation safely.
When raising your vehicle with a floor jack, position the jack cor-
rectly. Improper placement may damage your vehicle or cause
injury.

7128-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Do not tow with a sling-type truck to pre-
vent body damage.

7138-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
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When trouble arises
If you think something is wrong
● Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● High coolant temperature warning light flashes or comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms