2020 TOYOTA PRIUS PLUG-IN HYBRID radio

2964-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Conditions affecting operation
The smart entry & start system, wireless remote control and immobilizer sys-
tem use weak radio waves. In the following situations, the communication
between the electronic key and the vehicle may be affected, preventing the
smart entry & start system, wireless remote control and immobilizer system
from operating properly. (Ways of coping: P. 751)
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
●When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that emit radio waves) is being used nearby
●When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-
nication devices
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or metallic objects are attached to the
rear window
●When the electronic key is placed near a battery charger or electronic
devices

2974-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
4
Operation of each component
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is on the instrument panel, floor, or in the door pockets
or glove box when the hybrid system is started or power switch modes
are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is within the effective range, the doors may be
unlocked or locked by anyone.
●Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
●The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The door will automatically be locked after approximately
30 seconds if the doors are not opened and closed.)
●If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
●On some models: When the lock operation is performed using the lock sen-
sor, recognition signals will be shown up to two consecutive times. After this,
no recognition signals will be given.
●If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In this case, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 2 m (6 ft.) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set electronic key to battery-saving mode to disable the smart entry &
start system. (P. 295)

3384-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
WARNING
■Caution regarding interference with electronic devices
● People with implantable cardiac pacemakers, cardiac resynchronization
therapy-pacemakers or implantable cardioverter defibrillators should keep
away from the smart entry & start system antennas. ( P. 293)
The radio waves may affect the operation of such devices. If necessary,
the entry function can be disabled. Ask any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer for details, such as the
frequency of radio waves and timing of the emitted radio waves. Then,
consult your doctor to see if you should disable the entry function.
● Users of any electrical medical device other than implantable cardiac
pacemakers, cardiac resynchronizati on therapy-pacemakers or implanta-
ble cardioverter defibrillators should consult the manufacturer of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask any authorized Toyota retailer or To yota authorized repairer, or any reli-
able repairer for details on disabling the entry function.

4265-5. Using the driving support systems
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
• When using an automatic car wash
• When driving through steam or smoke
• When driving near an object that reflects radio waves, such as a large
truck or guardrail
• When driving near a TV tower, broadcasting station, electric power plant,
or other location where strong radio waves or electrical noise may be
present
■Situations in which the system may not operate properly
●In some situations such as the following, an object may not be detected by
the radar sensor and front camera, preventing the system from operating
properly:
• When a detectable object is approaching your vehicle
• When your vehicle or a detectable object is wobbling
• If a detectable object makes an abrupt maneuver (such as sudden swerv-
ing, acceleration or deceleration)
• When your vehicle approaches a detectable object rapidly
• When a detectable object is near a wall, fence, guardrail, manhole cover,
vehicle, steel plate on the road, etc.
• When a detectable object is under a structure
• When part of a detectable object is hidden by an object, such as large
baggage, an umbrella, or guardrail
• When multiple detectable objects are close together
• If the sun or other light is shining directly on a detectable object
• When a detectable object is a shade of white and looks extremely bright
• When a detectable object appears to be nearly the same color or bright-
ness as its surroundings
• If a detectable object cuts or suddenly emerges in front of your vehicle
• When the front of your vehicle is hit by water, snow, dust, etc. • When driving through or under
objects that may contact your vehicle,
such as thick grass, tree branches, or
a banner
• When a detectable object is not
directly in front of your vehicle

610
Prius Plug-in Hybrid_OM_OM47D72E_(EE)6-4. Using the other interior features
■The wireless charger can be operated when
The power switch is in ACCESSORY or ON mode.
■Usable portable devices
Qi standard wireless charge standard can be used on compatible devices.
However, not all Qi standard devices and compatibility are guaranteed.
Starting with mobile phones and smart phones, it is aimed for low power elec-
trically supplied portable devices of no more than 5W.
■When covers and accessories are attached to portable devices
Do not charge in situations where cover and accessories not able to handle
Qi are attached to the portable device. Depending on the type of cover and
accessory, it may not be possible to charge. When charging is not performed
even with the portable device placed on the charge area, remove the cover
and accessories.
■While charging, noise enters the AM radio
Turn off the wireless charger and confirm that the noise has decreased. If the
noise decreases, continuously pushing the power supply switch of the wire-
less charger for 2 seconds, the frequency of the charger can be changed and
the noise can be reduced.
Also, on that occasion, the operation indicator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected within the vehicle interior, charging
cannot be done. When the door is opened and closed, charging may be
temporarily suspended.
●When charging, the wireless charging device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while charging, charging may stop due
to the protection function on the portable device side. In this case, when the
temperature of the portable device drops significantly, charge again.
■Operation sounds
When the power supply is turned on, while searching for the portable device a
sound will be produced, however this is not a malfunction.

612
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6-4. Using the other interior features
NOTICE
■ Conditions in which the function may not operate correctly
In the following conditions, it may not operate correctly
● The portable device is fully charged
● There is foreign matter between the charge area and portable device
● The temperature of the portable device gets higher from charging
● The charging surface of the portable device is facing up
● The placement of the portable device is out of alignment with the charge
area
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that gener ates strong radio waves or electrical
noise
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
In addition, excluding the above-mentioned, when the charger does not per-
form normally or the operation indicato r light is flashing continuously, it is
considered that the wireless charger is malfunctioning. Contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■ To prevent failure or damage to data
● Do not bring magnetic cards, such as credit cards, or magnetic recording
media, etc., close to the charger while charging, otherwise, data may dis-
appear under the influence of magnetism. Also, do not bring precision
instruments such as wrist watches, etc., close to the charger, as such
objects may break.
● Do not leave portable devices in the cabin. The temperature inside the
cabin may become high, when under the sun, and cause damage to the
device.
■ To prevent 12-volt battery discharge
When the hybrid system is stopped, do not use the wireless charger for a
long time.

6547-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Situations in which the tire pressure warning system may not operate
properly
●In the following cases, the tire pressure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• When a replacement tire is used, the system may not operate correctly
due to the structure of the replacement tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• An auxiliary-supported run-flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If wheel without the tire pressure warning valve and transmitter is used.
• If the ID code on the tire pressure warning valves and transmitters is not
registered in the tire pressure warning computer.
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electri-
cal noise
• When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go off
could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.

794What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. (P. 279)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 282)
●Is the electronic key battery weak or depleted? (P. 688)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 375)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 296)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 286)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened