2020 TOYOTA PRIUS PLUG-IN HYBRID charging

1962-2. Charging
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Charging is not complete, even though it is time set in “Departure”
“Climate Prep” is set to “On”
(vehicles with “Climate Prep”
function)
When “Climate Prep” is set to “On”, the air
conditioning operates until the set departure
time. Therefore, charging may not complete
by the set time due to charging conditions.
To have the hybrid battery (traction battery)
fully charged, allow charging to continue.
Charging end time does not
match estimated end time
due to condition of power
source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the power
source occur while charging, charging may
not end exactly at the time estimated by the
system.
Charging does not start, even though it is time set in “Start”
Charging cable was con-
nected after set timeConnect the charging cable before the time
set in “Start”.
Likely causeCorrection procedure

1972-2. Charging
2
Plug-in hybrid system
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
When the hybrid system is started
after charging, a message is dis-
played in the multi-information dis-
play.
When this occurs, follow the
instructions displayed on the
screen.
When charging-related message is displayed
Likely causeCorrection procedure
If “Charging Stopped Due to Pulled Charging Connector” is shown
Charging connector is
removed while charging
When the charging connector is removed
while charging, charging stops. If you want
to fully charge the hybrid battery (traction
battery), reconnect the charging connector.
After the hybrid battery (trac-
tion battery) is fully charged,
the charging connector is
removed while the hybrid
battery (traction battery) is
being recharged again
because electricity-consum-
ing functions
* have been
used and the remaining
charge is now reduced.
*: Electricity is consumed
when operating “Traction
Battery Heater” (P. 154),
the air conditioning-linked
function (P. 176) or
Remote Air Conditioning
System (P. 585).

1982-2. Charging
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
If “Charging Stopped Due to Pulled Charging Connector” is shown
Charging connector is not
securely connected
Check the connection status of the charging
connector.
• When connecting the charging connec-
tor, insert the charging connector
securely.
• After connecting the charging connector,
check that the charging indicator is turned
on.
If charging cannot be carried out, even
though the proper procedures were fol-
lowed, have the vehicle inspected by any
authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Charging connector was
unlocked while chargingWhen the charging connector is unlocked
while charging, charging stops. To continue
charging, reconnect the charging connector.
If “Charging Complete Limited Due to Battery Temp” is shown
Charging was stopped to
protect the hybrid battery
(traction battery) as it contin-
ued to remain hot for a cer-
tain period of time.Allow the hybrid battery (traction battery) to
cool down and perform charging again if the
charging amount has not reached the
desired amount.
Likely causeCorrection procedure

1992-2. Charging
2
Plug-in hybrid system
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
If “Charging Stopped Check Charging Source” is shown (1)
Problem in power supply
from external power source
Check the following items.
• Plug is not disconnected
• Remote switch is not off
• Power source indicator on the CCID
(Charging Circuit Interrupting Device) is
illuminated
• The circuit breaker has not tripped
If there is no problem with any of the above
items, there may be a problem with the
socket of the building. Contact an electrician
and request an inspection. (Contact the
facility manager of the charging station
when there is a problem with charging sta-
tion.)
If charging cannot be carried out, even
though there is no problem with the power
source path, there may be a malfunction in
the system. Have the vehicle inspected by
any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
Furthermore, if the error warning indicator
on the CCID (Charging Circuit Interrupting
Device) is flashing, there may be an electri-
cal leakage. Consult any authorized Toyota
retailer or Toyota authorized repairer, or any
reliable repairer.
Charger has stopped
charging
• Charging may be canceled by an interrup-
tion of power supply depending on specifi-
cations of a charger. Refer to the
instructions of the charger.
• When charging is stopped using the
charger
• Equipment with charging schedule func-
tion
• Equipment that is not compatible with
the charging schedule function of the
vehicle
• Check if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Likely causeCorrection procedure

2002-2. Charging
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
If “Charging Stopped Check Charging Source” is shown (2)
Charger is not compatible
with vehicleCheck if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Charger has stopped
charging
If “Charging Stopped Check Charging Source” is shown (3)
Problem in power supply
from external power source
Check the following items.
• Plug is securely inserted
• Extension cord is not used and socket is
not overloaded
• Connected to a dedicated power line
• Electrical leakage has occurred or not
If there is no problem with any of the above
items, there may be a problem with the
socket of the building. Contact an electrician
to request an inspection.
If charging cannot be carried out, even
though there is no problem with the power
source path, there may be a malfunction in
the system. Have the vehicle inspected by
any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
Charger has stopped
charging
Check if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Likely causeCorrection procedure

2012-2. Charging
2
Plug-in hybrid system
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
If “Charging Stopped High Energy Use See Owner’s Manual” is shown
Power is being consumed by
electrical components of
vehicle
Check the following items, and then carry
out charging again.
• If the headlights and audio are turned on,
turn them off.
• Turn the power switch off.
If charging cannot be carried out, even after
performing the above, the auxiliary battery
may not be sufficiently charged. Operate
the hybrid system for approximately 15 min-
utes or more to charge the auxiliary battery.
If “Charging System Malfunction See Owner’s Manual” is shown
Malfunction occurred in
charging systemHave the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Likely causeCorrection procedure

2022-2. Charging
Prius Plug-in Hybrid_OM_OM47D72E_(EE)

2123. Instrument cluster
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■The meters and display illuminate when
The power switch is in ON mode.
■Adjusting the instrument cluster brightness (P. 206)
●The brightness levels that can be selected differ depending on whether the
tail lights are on and surrounding brightness levels, as shown in the table
below.
*: 22 levels of the brightness are displayed on the setting screen. However,
the brightness setting will be the brightest when other than 1st level (the
darkest) is selected. If other than 1st or 22nd level is selected, when the
tail lights are turned on in a dark place, the instrument cluster brightness
setting will be the selected level.
●If the taillights are illuminated in a dark environment, the instrument cluster
light dims. However, when the brightness of the instrument cluster is set to
minimum or maximum (1st or 22nd level of the instrument cluster bright-
ness), even if the taillights are illuminated, the instrument cluster light will
not dim.
■When disconnecting and reconnecting 12-volt battery terminals
The settings of the clock will be reset.
■Calendar setting
●Until the calendar setting is completed, the check screen is displayed every
time the power switch is turned to ON mode.
●After the calendar information is set, it can be changed in the “Meter Custo-
mize” settings. (P. 260)
The tail lights are offThe tail lights are on
In a bright place2 levels*2 levels*
In a dark place22 levels
If calendar recording is interrupted due to
replacement of the 12-volt battery or 12-
volt battery discharge, etc., when the
power switch is turned to ON mode after
maintenance, the calendar setting check
screen is automatically displayed on the
multi-information display.
●If date information is not set, the electric-
ity and fuel consumption record cannot
be stored correctly. Also, the charging
schedule function can not operate prop-
erly. When the calendar setting check
screen is displayed, make sure to com-
plete the calendar setting. (P. 257)