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407
8When trouble arises
MIRAI_OM_USA_OM62073U8-1. Essential information
Emergency flashers .......... 408
If your vehicle has to be stopped in an
emergency ...................... 409
If the vehicle is trapped in rising water.................. 410
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 411
If you think something is wrong .............................. 417
If a warning light turns on or a warning buzzer
sounds ............................ 418
If a warning message is displayed......................... 426
If you have a flat tire.......... 432
If the fuel cell system will not start ........................... 447
If the electronic key does not operate properly ........ 449
If the 12-volt battery is discharged ...................... 452
If your vehicle overheats ... 457
If the vehicle becomes stuck ............................... 463
Page 411 of 528
4118-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 428)
● There is a malfunction in the immobilizer system. ( P. 78)
● There is a malfunction in the smart key system. (P. 449)
● The 12-volt battery is discharged. ( P. 4 5 2 )
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Page 431 of 528
![TOYOTA MIRAI 2020 Owners Manual (in English) 4318-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
■If “Shifted to [N] Position To Shift to [P], Stop Your Vehicle and Press [P]
Switch” is displayed
When the v TOYOTA MIRAI 2020 Owners Manual (in English) 4318-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
■If “Shifted to [N] Position To Shift to [P], Stop Your Vehicle and Press [P]
Switch” is displayed
When the v](/manual-img/14/42628/w960_42628-430.png)
4318-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
■If “Shifted to [N] Position To Shift to [P], Stop Your Vehicle and Press [P]
Switch” is displayed
When the vehicle is moving, a warning message is displayed when the P
position switch is operated and attempting to shift the shift p osition to P.
The shift position is changed to N.
Operate the P position switch after the vehicle has been brough t to a com-
plete stop.
■ If “Smart Key System Malfunction See Owner’s Manual” is displayed
P. 145
■ If “Front Camera Unavailable” or “Front Camera Unavailable See
Owner’s Manual” is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 224)
● PCS (Pre-Collision System)
● LDA (Lane Departure Alert with steering control)
● Automatic High Beam
● RSA (Road Sign Assist) (if equipped)
● Dynamic radar cruise control
■ If “Radar Cruise Control Unavailable See Owner's Manual” is sho wn
The dynamic radar cruise control system is suspended temporaril y or until the
problem shown in the message is resolved. (causes and coping me thods:
P. 224)
■ If “Radar Cruise Control Unavailable” is shown
The dynamic radar cruise control system cannot be used temporar ily. Use the
system when it becomes available again.
■ If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control syste m is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the pa rking brake
firmly.
● The fuel cell system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 191) may not operate.
Before turning the power switch off, be sure to press the P pos ition switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 424
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4478-2. Steps to take in an emergency
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8
When trouble arises
If the fuel cell system will not start
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 449)
● There may not be sufficient f uel in the vehicle’s tank.
Refuel the vehicle.
● The fuel door may be open. ( P. 2 1 6 )
● There may be a mal function in the immobilizer system.
( P. 78)
● There may be a malfunction i n the shift control system.
* ( P. 429)
● The fuel cell system may be malf unctioning due to an electrical
problem such as electronic key battery depletion or a blown fus e.
However, depending on the type of malfunction, an interim mea-
sure is available to star t the fuel cell system. (P. 191, 448)
● The electronic key may be in battery-saving mode. ( P. 145)
*: It may not be possible to shift the shift position from P to a nother position.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 452)
● The 12-volt battery terminal conn ections may be loose or corroded.
( P. 374)
Reasons for the fuel cell system not starting vary depending on
the situation. Check the followi ng and perform the appropriate
procedure:
The fuel cell system will not start even though the correct sta rt-
ing procedure is being followed. ( P. 186)
The interior lights and headlights are dim, or the horn does no t
sound or sounds at a low volume.
Page 449 of 528
4498-2. Steps to take in an emergency
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8
When trouble arises
If the electronic key does not operate
properly
■Doors
Use the mechanical key
( P. 129) in order to perform
the following operations
(driver’s door only):
Locks all doors
Unlocks the door
Turning the key rearward
unlocks the driver’s door. Turn-
ing the key once again unlocks
the other doors.
■
Tr u n k
Turn the mechanical key clock-
wise to open.
If communication between the electronic key and vehicle is
interrupted ( P. 146) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the fuel cell system can be started by follow -
ing the procedure below.
Locking and unlocking the doors
Page 450 of 528
4508-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
■Key linked functions
Depress the brake pedal.
Touch the power switch with the
Toyota emblem side of the elec-
tronic key facing away from the
switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal
and check that message is dis-
played on the multi-information
display.
Press the power switch.
In the event that the fuel cell system still cannot be started, contact
your Toyota dealer.
Closes the windows* (turn and hold)
Opens the windows
* (turn and hold)
*: These settings must be customized at your Toyota dealer. ( P. 487)
Starting the fuel cell system
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4518-2. Steps to take in an emergency
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8
When trouble arises
■Stopping the fuel cell system
Shift the shift position to P and press the power switch as you normally do
when stopping the fuel cell system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 400)
■ Alarm
Using the mechanical key to lock the doors will not set the ala rm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 82)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 486)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 145)
■ Changing power switch modes
Release the brake pedal and press the power switch in step abo ve.
The fuel cell system does not start and modes will be changed each time the
switch is pressed. ( P. 188)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window .
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4528-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 82)
Open the hood (P. 366) and
fuse box cover.
Open the exclusive jump start-
ing terminal cover.
The following procedures may be u sed to start the fuel cell sys-
tem if the 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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