2020 TOYOTA MIRAI service

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1. CONNECTED SERVICES-OVERVIEW
CONNECTED SERVICES
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3. TYPE B: FUNCTION ACHIEVED BY USING DCM AND THE SYSTEM*
The functionality of Destination Assist, Dynamic Navigation, and Wi-Fi® Hotspot is
made possible through the shared work of the DCM and the system .
Destination Assist and Dynamic Navigation are subscription-based telematics ser-
vices that use Global Positioning System (GPS) data and embedded cellular tech-
nology to provide safety and security as well as convenience fe atures.
These services are available by subscription on select, telematics hardware-
equipped vehicles and supported by the Toyota response center, which operates
24 hours a day, 7 days a week.
For details about:
• Dynamic Navigation P.208, 220, 251
•Wi-Fi® Hotspot P. 5 6
*: Vehicles with DCM

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After you have signed the Telematics Sub-
scription Service Agreement and are
enrolled, you can begin receiving ser-
vices. A variety of subscription terms are
available. Contact your Toyota dealer, or
call 1-800-331-4331 in the United States,
and 1-888-869-6828 in Canada, for further
subscription details. ( P.257)
 These functions are not made available in
some countries or areas.
BEFORE USING THE
FUNCTION
SUBSCRIPTION
AVAILABILITY OF FUNCTIONS
Destination Assist
Destination Assist provides you with
live assistance for finding destinations
via the Toyota response center. You
can request either a specific business,
address, or ask for help locating your
desired destination by category, such
as restaurants, gas stations, shopping
centers or other Points of Interest
(POI).
After you tell the agent your choice of
destination, its coordinates are sent
wirelessly to your vehicle’s navigation
system.
INFORMATION
●The hands-free system can not be used
while Destination Assist is being used.

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From the “MENU” button
1Press the “MENU” button.
2Select “Destination”. 
From the “MAP” button
1Press the “MAP” button.
2Select .
3Select “Dest Assist” .
4When an agent comes on the line, tell
the agent the address, business name,
or the type of POI or service.
To adjust the call volume, select “-” or
“+”, or use the volume switch on the
steering wheel during the call.
 To hang up the phone, select “End” or
press the switch on the steering
wheel.
5After the agent helps you determine
your location of choice, select the
screen button of the desired action.
“Save” : Select to register as a memory
point.
“Go” : Select to set as a destination.
:Select to call the registerednumber.
MAKE A CALL WITH
Destination Assist

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4. TYPE C: FUNCTION ACH IEVED BY USING DCM*
Safety Connect
The functionality of Safety Connect is
made possible by the use of a DCM.
For details, refer to “OWNER’S MANU-
AL”.
INFORMATION
●Free/Open Source Software Information
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be found
at the following URL. https://
www.denso.com/global/en/opensource/dcm/toyota/
●Exposure to radio frequency signals:
The Toyota audio multimedia system
installed in your vehicle includes a low
power radio transmitter and receiver.
The system receives and also sends out
radio frequency (RF) signals.
● In August 1996, the Federal Communi-
cations Commission (FCC) adopted RF
exposure guidelines with safety levels
for mobile wireless phones. Those
guidelines are consistent with the safety
standards previously set by both U.S.
and international standards bodies.
• ANSI (American National Standards
Institute) C95.1 [1992]
• NCRP (National Council on Radiation Protection and Measurement) Report
86 [1986]
• ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]
● These standards are based on compre-
hensive and periodic evaluations of the
relevant scientific literature. Over 120
scientists, engineers, and physicians
from universities, government health
agencies, and industry reviewed the
available body of research to develop
the ANSI Standard (C95.1).
INFORMATION
●The design of Toyota audio multimedia
system complies with the FCC guide-
lines in addition to those standards.
● Contact with the Toyota response center
is dependent upon the telematics device
being in operative condition, cellular
connection availability, navigation map
data, and GPS satellite signal reception,
which can limit the ability to reach the
Toyota response center or receive sup-
port. Enrollment and Telematics Sub-
scription Service Agreement required. A
variety of subscription terms are avail-
able; charges vary by subscription term
selected.
● The Toyota response center offers sup-
port in multiple languages.
● Select Safety Connect-subscribed vehi-
cles are capable of communicating vehi-
cle information. Please see the terms
and conditions for additional details.
Owners who do not wish to have their
vehicle transmit this information can opt
out at the time of enrollment or by calling
1-800-331-4331 in the United States,
and 1-888-869-6828 in Canada, and fol-
lowing the prompts for Safety Connect.
● For further details about the service,
contact your Toyota dealer.
● Toyota audio multimedia functions are
not subject to section 255 of the Tele-
communications Act and the system is
not TTY compatible.
*: Vehicles with DCM

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Enrollment in Safety Connect (via your dealership) is required to activate all functions.
ACTIVATION OF FUNCTION(S)

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2. CONNECTED SERVICES OPERATION
1. Toyota Apps
From the “MENU” button
1Press the “MENU” button.
2Select “Apps” . 
From the “APPS” button
1Press the “APPS” button.
If a specific application screen is dis-
played, press the “APPS” button again.
2Select the desired application screen
button.
: Select to activate an application.
“Update”: Select to update the applica-
tions. ( P.265)
: Displays the number of new noti-
fications for the application
USING Toyota Apps
Toyota apps is a function that enables
certain apps installed on a smart
phone or the system to be displayed on
and operated from the system screen.
Before the Toyota apps can be used,
some setup needs to be performed.
(  P.258)
For details about the functions and ser-
vices provided by each application, re-
fer to https://www.toyota.com/
connected-services in the United
States, and https://www.toyota.ca/con-
nected in Canada.

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■DOWNLOADING UPDATE
1Select “Update” on the application
screen. ( P.264)
2Check that downloading starts.
“Download in Background” : Select to
operate other functions while download-
ing.
“Cancel” : Select to cancel updating.
3Check that downloading is complete.
“Later”: Select to install later. When this
screen button is selected, the screen will
return to the last displayed screen. To in-
stall the update data: P.265
“See Detail”: Select to display detailed
information on the update data.
“Install”: Select to install the update da-
ta. Follow the steps “INSTALLING THE
UPDATE DATA” from “STEP 2”.
( P.265)
■INSTALLING THE UPDATE DATA
1Select “Install” on the application
screen. ( P.264)
2Select “Continue” .
“Later” : Select to postpone the installation
of the update data and go back to the pre-
vious screen.
3Check that install ing is started.
“Install in Background” : Select to oper-
ate other functions while installing.
4Select “OK” after the installing is com-
plete.
UPDATING AN APPLICATION
When the Toyota apps is activated, an
application may need to be updated.
To update an application, it is neces-
sary to download update data and in-
stall it.
If an update is available, “Update” c a n
be selected.
After the downloading is complete,
“Update” will be changed to “Install”.
INFORMATION
●The Toyota apps cannot be operated
while installing.

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IF A MESSAGE APPEARS ON THE SCREEN
When problems occur with starting the application player, a mes sage will appear
on the screen. Referring to the table below, identify the probl em and take the sug-
gested corrective action.
MessageCorrective action
“Installation failed, please try again”
Installation can be attempted again by chang-
ing to the application screen and pressing the
“Install” switch.
“Application download error. Please try again
later.”Downloading can be attempted again by
checking the communication status, changing
to the application screen and pressing the
“Download” switch again.
“When it is safe and legal to do so, please en-
sure your Toyota mobile application is running
and logged in on your phone”
“Download error, some Toyota mobile applica-
tion functions may not work as expected.
Please reinitiate the download process.”
“To use the services, Toyota mobile applica-
tion needs to be running on your phone. For
more information, please visit toyota.com or
call 1-800-331-4331 in the United States,
1-888-869-6828 in Canada, and
1-877-855-8377 in Puerto Rico.”The Toyota mobile application cannot be con-
nected to Bluetooth® SPP.
Refer to
https://www.toyota.com/connected-services

in the United States, and
https://www.toyota.ca/connected
in Canada,
to confirm if the phone is Bluetooth® SPP com-
patible or not, and then activate the Toyota
mobile application. Please ensure your Toyota
mobile application is running and logged in on
your phone while vehicle is not moving.
“Communication unsuccessful. Please try
again.”Communication was disconnected.
After a few moments, retry the operation.