
1212-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
These images are examples only, 
and may vary slightly from actual 
conditions.
Hybrid battery (traction bat-
tery) status (Example: 8-inch 
display) Low
High
These images are examples only, 
and may vary slightly from actual 
conditions.
■Multi-information display
4.2-inch display
1 Press   or   of the meter 
control switch to select  . 2
Press   or   of the meter 
control switch to select the 
energy monitor display.
7-inch display
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch to select the 
energy monitor display.
When there is no energy flow (Example: 8-inch display)
2WD/AWD models 

1232-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
When the vehicle is charging the hybrid battery (traction batte ry) (Example: 
7-inch display)
2WD/AWD models
AWD models only
When there is no energy flow (Example: 7-inch display)
2WD/AWD models 

1242-1. Instrument cluster
HIGHLANDER HV_UThese images are examples only,
 and may vary slightly from actual condi-
tions.
Hybrid battery (traction bat-
tery) status (Example: 7-inch 
display)
Low
High
These images are examples only, 
and may vary slightly from actual 
conditions.
■Trip information
Audio or Audio Plus (vehicles 
without Data Communication 
Module)
1 Press the “MENU” button.
2 Select “Info” on the “Menu” 
screen.
If a screen other than “Trip Informa-
tion” is displayed, select “Trip Infor-
mation”.
Audio Plus (vehicles with 
Data Communication Mod-
ule) or Premium Audio
1 Press the “MENU” button.
2 Select “Info” on the “Menu” 
screen. 3
Select “ECO” on the “Infor-
mation” screen.
If a screen other than “Trip Informa-
tion” is displayed, select “Trip Infor-
mation”.
12.3-inch display
1 Select   Toyota multi-oper-
ation touch ( P.334).
2 Select “TripInfo.”.
The screen posit ion can also be 
changed by select  a desired infor-
mation in full screen.
Resetting the consumption 
data
Fuel consumption in the past 
15 minutes
Current fuel consumption
Regenerated energy in the 
past 15 minutes
One symbol indicates 50 Wh. Up to 
5 symbols are shown.
Average vehicle speed since 
the hybrid system was 
started.
Elapsed time since the hybrid 
system was started.
Cruising range
Consumption 

1283-1. Key information
HIGHLANDER HV_U
3-1.Key information
The following keys are provided 
with the vehicle.Electronic keys
• Operating the smart key system ( P.146)
• Operating the wireless remote  control function ( P.129)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key 
onto an aircraft, make sure you do 
not press any buttons on the elec-
tronic key while inside the aircraft 
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure 
that the buttons are  not likely to be 
pressed accidentally. Pressing a 
button may cause the electronic key 
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 
years.
●If the battery becomes low, an 
alarm will sound in the cabin when 
the hybrid system is stopped.
●To reduce key battery depletion  when the electronic key is to not 
be used for long periods of time, 
set the electronic key to the bat-
tery-saving mode. (
P.147)
●As the electronic key always 
receives radio waves, the battery 
will become depleted  even if the 
electronic key is not used. The fol-
lowing symptoms indicate that the 
electronic key battery may be 
depleted. Replace the battery 
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes  smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do 
not leave the electronic key within 
3 ft. (1 m) of the following electri-
cal appliances that produce a 
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones  and battery chargers
• Recharging cellular phones or  cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.438
■Confirmation of the registered 
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for 
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for 
Details” is shown on the 
multi-information display
This message will  be displayed 
each time the driver’s door is 
opened when the doors are 
unlocked from the outside for 
approximately 10 days after a new 
electronic key has been registered.
Keys
The keys 

1303-1. Key information
HIGHLANDER HV_U
*2: If equipped
■Theft deterrent panic mode
When   is pressed for longer 
than about one second, an alarm 
will sound intermittently and the 
vehicle lights will f lash to deter any 
person from trying to break into or 
damage your vehicle.
To stop the alarm, press any button 
on the electronic key.
To take out the mechanical key, 
slide the release button and take 
the key out.
The mechanical key can only be 
inserted in one direction, as the key 
only has grooves on one side. If the 
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to 
insert it.
After using the mechanical key, 
store it in the electronic key. Carry 
the mechanical k ey together with 
the electronic key. If the electronic 
key battery is dep leted or the entry 
function does not operate properly, 
you will need the m echanical key. 
(  P.489)
■When required to leave the 
vehicle’s key wi th a parking 
attendant
Lock the glove box as circum-
stances demand. ( P.360)
Remove the mechanical key for 
your own use and p rovide the atten-
dant with the elec tronic key only.
■If you lose your mechanical 
keys
 P.488
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.
Using the mechanical key 

1333-2. Opening, closing and locking the doors
HIGHLANDER HV_U
3
Before driving
■Conditions affect ing the opera-
tion of the smart key system or 
wireless remo te control
 P. 1 4 7
■If the smart key system or the 
wireless remote  control does 
not operate properly
Use the mechanical key to lock and 
unlock the doors. ( P.489)
Replace the key battery with a new 
one if it is depleted. ( P.438)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and 
unlocked using the smart key sys-
tem or wireless remote control. Lock 
or unlock the doors using the 
mechanical key. ( P.489)
■Rear seat reminder function
In order to remind you not to forget 
luggage, etc. in the rear seat, when 
the power switch is turned off after 
any of the following  conditions are 
met, a buzzer will sound and  a mes-
sage will be displayed on the 
multi-information di splay for approx-
imately 6 seconds.
●The hybrid system is started 
within 10 minutes  after opening 
and closing a rear door.
●A rear door has been opened and 
closed after the hybrid system 
was started.
However, if a rear door is opened 
and then closed  within approxi-
mately 2 seconds , the rear seat 
reminder function may not operate.
The rear seat reminder function 
determines that luggage, etc. has 
been placed in a rear seat based on 
opening and closing of a rear door. 
Therefore, depending on the situa-
tion, the rear seat  reminder function 
may not operate and you may still 
forget luggage, etc. in the rear seat, 
or it may operate unnecessarily.
The rear seat reminder function can 
be enabled/disabled. ( P.526)
■Customization
Some functions can be customized. 
(  P.526)
WA R N I N G
■To prevent an accident
Observe the following precautions 
while driving the vehicle. Failure 
to do so may result in a door 
opening and an occupant falling 
out, resulting in death or serious 
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the  inside handle of 
the doors while driving.
Be especially careful for the front 
doors, as the doors may be 
opened even if the inside lock but-
tons are in locked position.
●Set the rear door child-protector 
locks when children are seated 
in the rear seats.
■When opening or closing a 
door
Check the surroundings of the 
vehicle such as wh ether the vehi-
cle is on an incline, whether there 
is enough space for a door to 
open and whether a strong wind 
is blowing. When opening or clos-
ing the door, hold the door handle 
tightly to prepare for any unpre-
dictable movement. 

1413-2. Opening, closing and locking the doors
HIGHLANDER HV_U
3
Before driving
station, large display, airport or 
other facility that  generates strong 
radio waves or electrical noise.
●When a large amount of water is 
applied to the rear bumper, such 
as when the vehicle is being 
washed or in heavy rain.
●When mud, snow, ice, etc. is 
attached to the rear bumper.
●When the vehicle has been 
parked for a while near objects 
that may move and contact the 
rear bumper, such as plants.
●When an accessory is installed to 
the rear bumper.
If an accessory has been installed, 
turn the kick sensor operation set-
ting off. ( P.526)
■Preventing unintentional opera-
tion of the Hands Free Power 
Back Door (if equipped)
When an electronic key is in the 
operation detection area, the Hands 
Free Power Back Door may operate 
unintentionally, so be careful in the 
following situations:
●When a large amount of water is 
applied to the rear bumper, such 
as when the vehicle is being 
washed or in heavy rain.
●When dirt is wiped  off the rear 
bumper.
●When a small animal or small 
object, such as a ball, moves 
under the rear bumper.
●When an object is moved from 
under the rear bumper.
●If someone is swinging their legs 
while sitting on the rear bumper.
●If the legs or another part of some-
one’s body contacts the rear 
bumper while passi ng by the vehi-
cle.
●When the vehicle is parked near 
an electrical noise source which 
affects the sensitivity of the Hands 
Free Power Back Door, such as a 
pay parking spot , gas station,  electrically heated road, or fluo-
rescent light.
●When the vehicle is near a TV 
tower, electric pow
er plant, radio 
station, large display, airport or 
other facility that generates strong 
radio waves or electrical noise.
●When the vehicle is parked in a 
place where objects such as 
plants are near the rear bumper.
●When luggage, etc. is set in or 
removed from the luggage com-
partment from outside of the vehi-
cle.
●If accessories or a vehicle cover is 
installed/removed near the rear 
bumper.
●When snow attached to the inner 
side of the rear bumper melts.
To prevent unintentional operation, 
turn the kick sensor operation set-
ting off. ( P.526)
■When reconnecting the 12-volt 
battery
To enable the power back door to 
operate properly, close the back 
door manually.
■Customization
Some functions can be customized. 
(  P.526) 

1423-2. Opening, closing and locking the doors
HIGHLANDER HV_U
WA R N I N G
■Back door closer
●In the event that the back door 
is left slightly open, the back 
door closer will automatically 
close it to the fully closed posi-
tion. It takes several seconds 
before the back door closer 
begins to operate. Be careful 
not to get fingers caught or any-
thing else in the back door, as 
this may cause bone fractures 
or other serious injuries.
●Use caution when using the 
back door closer as it still oper-
ates when the power back door 
system is disabled.
■Power back door
Observe the following precautions 
when operating the power back 
door. Failure to d o so may cause 
death or serious injury.
●Check the safety of the sur-
rounding area to make sure 
there are no obstacles or any-
thing that could cause any of 
your belongings to get caught.
●If anyone is in the vicinity, make 
sure they are safe and let them 
know that the back door is 
about to open or close.
●If the power back door system is 
disabled while the power back 
door is operating, the back door 
will stop operating. The back 
door must then be operated 
manually. Take extra care in this 
situation, as the back door may 
open or close suddenly.
●If the operating conditions of the 
power back door (
P.139) are 
no longer met, a buzzer may 
sound and the  back door may 
stop opening or closing. The 
back door must then be oper-
ated manually. Take extra care 
on an incline in this situation, as 
the back door may move sud-
denly.
●On an incline, the back door 
may suddenly shut after it 
opens. Make sure the back door 
is fully open and secure.
●In the following si tuations, the 
power back door may detect an 
abnormality and automatic 
operation may be stopped. In 
this case, the back door must 
then be operated manually. 
Take extra care in this situation, 
as the stopped  back door may 
suddenly open or close, causing 
an accident.
• When the back door contacts an  obstacle
• When the 12-volt battery volt- age suddenly drops, such as 
when the power switch is turned 
to ON or the hybrid system is 
started during automatic opera-
tion