
3TABLE OF CONTENTS
HIGHLANDER HV_U
1
2
3
4
5
6
7
8
9
10
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 257
RSA (Road Sign Assist) ..... 267
Dynamic radar cruise control with full-speed range ........ 270
BSM (Blind Spot Monitor)... 280
Intuitive parking assist ........ 286
RCTA (Rear Cross Traffic Alert) function ............................ 294
PKSB (Parking Support Brake) ......................................... 299
Parking Support Brake function (static objects) .................. 306
Parking Support Brake function (rear-crossing vehicles).... 312
Driving mode select switch ......................................... 316
Trail Mode .......................... 317
Driving assist systems........ 319
4-6. Driving tips Hybrid vehicle driving tips .. 325
Winter driving tips............... 327
Utility vehicle precautions... 3305-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 334
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 336
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 356
5-4. Using the storage features List of storage features ...... 359
Luggage compartment features ......................................... 364
5-5. Using the other interior fea- tures
Other interior features ........ 368
Garage door opener........... 384
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 394
Cleaning and protecting the vehicle interior.................. 397
6-2. Maintenance
Maintenance requirements ........
................................. 400
General maintenance......... 402
Emission inspection and mainte- nance (I/M) programs ...... 404
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 406
5Interior features
6Maintenance and care

19Pictorial index
HIGHLANDER HV_U
USB port*1
USB charging ports ............................................. .............. P.368
Power outlet ................................................... .................... P.377
Brake hold switch .............................................. ................ P.227
Parking brake switch ........................................... .............. P.224
Applying/releasing............................................. ................... P.224
Precautions against winter season .............................. ........ P.327
Warning buzzer/light/message ................................... .. P.460, 470
Trail Mode switch
*2............................................................ P.3 17
EV drive mode switch ........................................... ............. P.218
VSC OFF switch ................................................. ................ P.320
Driving mode select switch ..................................... .......... P.316
*1: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped

361-1. For safe use
HIGHLANDER HV_U
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 8 )
●All of the doors will be unlocked.
( P.132)
●The brakes and st op lights will be
controlled automatically. ( P.320)
●The interior lights will turn on auto-
matically. ( P.358)
●The emergency flashers will turn
on automatically. ( P.452)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis- tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the

852-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
7-inch display
The units used on the meters and some indicators may differ
depending on the target region.
Warning lights inform the driver
of malfunctions in the indicated
vehicle’s systems.
Warning lights
(U.S.A.)
Brake system warning
light
*1 ( P.460)
(red)
(Canada)
Brake system warning
light
*1 ( P.460)
(yellow)
Brake system warning
light
*1 ( P.460)
High coolant temperature
warning light
*2 ( P.460)
Hybrid system overheat
warning light
*2 ( P.461)
Charging system warning
light
*2 ( P.461)
Low engine oil pressure
warning light
*2 ( P.461)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.461)
(Canada)
Malfunction indicator
lamp
*1 ( P.461)
SRS warning light
*1
( P.462)
(U.S.A.)
ABS warning light*1
( P.462)
(Canada)
ABS warning light*1
( P.462)
Brake Overri de System
warning light/Drive-Start
Control warning light
*2
( P.462)
(red/yel-
low)
Electric power steering
system warning light
( P.463)
Low fuel leve l warning
light
*1( P.463)

862-1. Instrument cluster
HIGHLANDER HV_U
*1: These lights turn on when the power switch is turned to ON to
indicate that a system check is
being performed. They will turn
off after the hybrid system is on, or after a few seconds. There
may be a malfunction in a sys-
tem if a light does not come on,
or turn off. Have the vehicle
inspected by your Toyota dealer.
*2: This light illuminates on the
multi-information display.
*3: This light comes on when the system is turned off.
*4: 7-inch display only
The indicators inform the driver
of the operating state of the
vehicle’s various systems.
Driver’s and front passen-
ger’s seat belt reminder
light ( P.463)
Rear passengers’ seat
belt reminder light
*2
( P.464)
Tire pressure warning
light
*1 ( P.464)
(orange)
LTA indicator*2 ( P.464)
(flashes)
Intuitive parking assist
OFF indicator
*1, 3, 4 (if
equipped) ( P.465)
(flashes)
RCTA OFF indicator*2, 3
( P.465)
(flashes)
PKSB OFF indicator*1, 3, 4
(if equipped) ( P.465)
(flashes or
illumi-
nates)PCS warning light*1
( P.466)
Slip indicator
*1 ( P.466)
(flashes)
(U.S.A.)
Parking brake indicator*1
( P.467)
(flashes)
(Canada)
Parking brake indicator*1
( P.467)
(flashes)
Brake hold operated indi-
cator
*1 ( P.467)
WA R N I N G
■If a safety system warning
light does not come on
Should a safety system light such
as the ABS and SRS warning
lights not come on when you start
the hybrid system, this could
mean that these s ystems are not
available to help protect you in an
accident, which could result in
death or serious injury. Have the
vehicle inspected by your Toyota
dealer immediately if this occurs.
Indicators
Turn signal indicator
( P.223)
(U.S.A.)
Headlight indicator
( P.229)
(Canada)
Tail light indicator
( P.229)
Headlight high beam indi-
cator ( P.231)
Automatic High Beam indi-
cator
*1 ( P.232)

872-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
Drive mode indicators
*1: 7-inch display only: This light illu-
minates on the multi-information
display.
*2: This light illuminates on the multi-information display.
*3: This light comes on when the system is turned off.
*4: These lights tu rn on when the
power switch is turned to ON to
indicate that a system check is
being performed. They will turn
Front fog light indicator
*1
( P.235)
PCS warning light
*3, 4
( P.251)
Cruise control indicator
*2
( P.277)
Dynamic radar cruise con-
trol indicator
*2 ( P.270)
Cruise control “SET” indi-
cator
*2 ( P.270)
(white)
LTA i n d i c a t o r*2 ( P.262)
(green)
LTA i n d i c a t o r*2 ( P.262)
(orange)
(flashes)LTA i n d i c a t o r*2 ( P.262)
BSM outside rear view
mirror indicators
*5, 6
( P.281, 294)
BSM OFF indicator
*2, 3
( P.281)
Intuitive parking assist
OFF indicator
*3, 4, 9(if
equipped) (P.287)
RCTA OFF indicator
*2, 3
( P.294)
PKSB OFF indicator
*3, 4,
9
(if equipped) ( P.300)
(flashes)
Slip indicator*4 ( P.320)
VSC OFF indicator
*3, 4
( P.321)
Smart key system indica-
tor
*2 ( P.213)
“READY” indicator
( P.213)
EV drive mode indicator*1
( P.218)
(U.S.A.)
Parking brake indicator*4
( P.224)
(Canada)
Parking brake indicator*4
( P.224)
Brake hold standby indica-
tor
*4 ( P.227)
Brake hold operated indi-
cator
*4 ( P.227)
EV indicator
*1 ( P. 7 2 )
Low outside temperature
indicator
*2, 7 ( P. 8 9 )
Security indicator
*8
( P.79, 81)
“PASS AIR BAG ON/OFF”
indicator
*4, 8 ( P. 4 3 )
Eco drive mode indicator
*2
( P.316)
Sport mode indicator
*2
( P.316)
Trail Mode indicator
*2 (if
equipped) ( P.317)

1393-2. Opening, closing and locking the doors
HIGHLANDER HV_U
3
Before driving
detection area ( P.146)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
• Perform the entire kick opera- tion within 1 second.
• The back door will not start operating while a foot is
detected under the rear
bumper.
• Operate the Hands Free Power Back Door without
contacting the rear bumper
with your foot.
• If another electronic key is in the cabin or luggage compart-
ment, it may take slightly lon-
ger than normal for the
operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the sensor detects that
your foot is pulled back, a
buzzer will sound and the
back door will automatically
fully open/close.If kick operation is performed while
the back door is opening/closing,
the back door will stop the opera-
tion. Perform a kick operation again
will operate the back door in the
opposite direction.
■Back door closer
In the event that the back door is left
slightly open, the back door closer
will automatically clo se it to the fully
closed position.
●The back door closer can function
when the power switch is in any
mode.
●The back door can be opened
using the back door opener switch
even if the back door closer is
operating.
■Power back door operating con-
ditions
If the following conditions are met,
the power back door can be opened
and closed automatically.
●When the power back door sys-
tem is enabled. ( P.526)
●When the power switch is in ON,
one of the following conditions
must be met in a ddition to the
above conditions:
• The parking brake is engaged.
• The brake pedal is depressed.
• The shift lever is in P.
■Operation of the power back
door
●When the power back door begins
to operate, the emergency flash-
ers will flash twice and a buzzer
will sound.
●When the power back door is dis-
abled, the powe r back door will
not operate but can be opened
and closed manually.
●When the power back door is
opening/closing, if the power back
door becomes obstructed, opera-
tion will stop.

189
HIGHLANDER HV_U
4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 190
Cargo and luggage ..... 197
Vehicle load limits ....... 200
Trailer towing............... 201
Dinghy towing ............. 212
4-2. Driving procedures Power (ignition) switch.................................. 213
EV drive mode ............ 218
Hybrid transmission .... 220
Turn signal lever.......... 223
Parking brake .............. 224
Brake Hold .................. 227
4-3. Operating the lights and wipers
Headlight switch .......... 229
Automatic High Beam . 232
Fog light switch ........... 235
Windshield wipers and washer....................... 235
Rear windshield wiper and washer....................... 238
4-4. Refueling Opening the fuel tank cap.................................. 240
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 243PCS (Pre-Collision System)
.................................. 249
LTA (Lane Tracing Assist) .................................. 257
RSA (Road Sign Assist) .................................. 267
Dynamic radar cruise con- trol with full-speed range.................................. 270
BSM (Blind Spot Monitor) .................................. 280
Intuitive parking assist . 286
RCTA (Rear Cross Traffic Alert) function ............ 294
PKSB (Parking Support Brake) ........................ 299
Parking Support Brake func- tion (static objects) .... 306
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 312
Driving mode select switch .................................. 316
Trail Mode ................... 317
Driving assist systems .................................. 319
4-6. Driving tips Hybrid vehicle driving tips.................................. 325
Winter driving tips........ 327
Utility vehicle precautions .................................. 330