2020 TOYOTA HIGHLANDER ad blue

3508-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)“Replace Contacts”: Select to trans-
fer the contact fro
m the connected
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer
the desired contact data from the
connected cellular phone to add to
the current one.
4 Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
5 Check that a confirmation
screen is displayed when the
operation is complete.
Backed-up contact data
(“vCard” formatted) can be
transferred from USB device or
Bluetooth
® phone to this sys-
tem.
1 Connect a USB device.
( P.135)
2 Select “Transfer Contacts
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2”
when the multiple USB
devices are connected. If a
USB device is connected,
skip this procedure.
5 Select “Replace Contacts” or
“Add Contact”. If the contact is not registered, skip this
procedure.
“Replace Contacts”: Select to trans-
fer the contact fr
om the connected
USB device or Bluetooth
® phone
and replace the current one.
“Add Contact”: Select to transfer
the desired contact data from the
connected USB de vice or Blue-
tooth
® phone to add to the current
one.
6 Select a desired file from
vCard file list.
7 Check that a confirmation
screen is displayed when the
operation is complete.
●Depending on the type of Blue-
tooth® phone used and number of
files, it may take time to display
vCard file lists and download con-
tacts.
●Downloading may not complete
correctly in the following cases:
• If the engine switch is turned off during down-
loading.
• If the USB device or Bluetooth
®
phone is removed before down-
loading is complete.
From USB device

3518-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.348)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
5 To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.328)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.351) For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select corresponding to
the desired name or number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Delete Contacts”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Registering a new contact
to the contacts listEditing the contact data
Deleting the contact data

3558-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
8-3.What to do if...
■The connected device may
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the United
States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■The Bluetooth® version of
the connected cellular
phone may be older than
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher
(recommended: Ver. 4.2 or
higher). ( P.43)
■An incorrect passcode was
entered on the cellular
phone.
Enter the correct passcode on
the cellular phone.
■The registration operation
has not been completed on
the cellular phone side.
Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the followings.
Troubleshooting
When using the
hands-free system with a
Bluetooth
® device
The hands-free system or
Bluetooth
® device does not
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be
registered.

3568-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.46)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch switch> is in ACC or ON.
( P. 5 1 )
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P. 5 1 )
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.51)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.

3578-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
■The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the United
States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■Automatic contact transfer
function on this system is
set to off.
Set automatic contact transfer
function on this system to on.
( P.348)
■Passcode has not been
entered on the cellular
phone.
Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).
■Transfer operation on the
cellular phone has not com-
pleted.
Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).
■Automatic contact transfer
function on this system is
set to on.
Set automatic contact transfer
function on this system to off.
( P.348)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.348)
When using the phone-
book
Phonebook data cannot be
transferred manually/auto-
matically.
Phonebook data cannot be
edited.
When using the Blue-
tooth
® message function
Messages cannot be viewed.

3588-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.346)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.52)
*: The engine switch switch> is in ACC or ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.

3619-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9
Connected Services
Content provider
Provides contents to the application server.
Type A: Function achi eved by using a smar t
phone or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smartphone or DCM.
 Using a smart phone
• Toyota audio multimedia system enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
® (and USB).
 Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.364)
By using a smart phone or DCM
A

3649-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P. 4 0 )
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smart phone, and the application
is running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
*: Vehicles with DCM
Preparation before using
Toyota mobile applicationType B: Function
achieved by using
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot
is made possible through
the shared work of the DCM
and the system.
Destination Assist and
Dynamic Navigation are
subscription-based telemat-
ics services that use Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security as well
as convenience features.
These services are available
by subscription on select,
telematics hard-
ware-equipped vehicles and
supported by the Toyota,
which operates 24 hours a
day, 7 days a week.
For details about:
 Dynamic Naviga-
tion: P.92, 102, 130
 Wi-Fi
® hotspot: P. 5 3