2020 TOYOTA HIGHLANDER steering

3087-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
When parking in a space which
is in the reverse direction to the
space described in the proce-
dure below, the steering direc-
tions will be reversed.
1Shift the shift lever to the “R”
position.
2 Turn the steering wheel so
that the estimated course
lines are within the parking
space, and back up slowly.
Parking space
Estimated course lines 3
When the rear position of the
vehicle has entered the park-
ing space, turn the steering
wheel so that the vehicle
width guide lines are within
the left and right dividing lines
of the parking space.
Vehicle width guide line
4 Once the vehicle width guide
lines and the parking space
lines are parallel, straighten
the steering wheel and back
up slowly until the vehicle
has completely entered the
parking space.
5 Stop the vehicle in an appro-
priate place, and finish park-
ing.
Parking
Using the estimated
course line
A
B
A

3097-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
7
Peripheral monitoring system
When parking in a space which
is in the reverse direction to the
space described in the proce-
dure below, the steering direc-
tions will be reversed.
1 Shift the shift lever to the “R”
position.
2 Back up until the parking
assist guide line meets the
edge of the dividing line of
the parking space.
Parking assist guide line
Parking space dividing line
3 Turn the steering wheel all
the way to the left, and back
up slowly.
4 Once the vehicle is parallel
with the parking space,
straighten the steering wheel and back up slowly until the
vehicle has completely
entered the parking space.
5 Stop the vehicle in an appro-
priate place, and finish park-
ing.
Using parking assist guide
line
A
B

3247-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
The guide lines are very
far out of alignment
The camera position is
out of alignment.Have the vehicle
inspected by your Toy-
ota dealer.
The vehicle is tilted.
(There is a heavy load
on the vehicle, tire
pressure is low due to
a tire puncture, etc.)
 The vehicle is used on
an incline.If this happens due to
these causes, it does
not indicate a malfunc-
tion.
Back up while visually
checking the vehicle’s
surroundings.
The estimated course
lines move even though
the steering wheel is
straightThere is a malfunction
in the signals being out-
put by the steering sen-
sor.Have the vehicle
inspected by your Toy-
ota dealer.
Guide lines are not dis-
playedThe back door is open.
Close the back door.
If this does not resolve
the symptom, have the
vehicle inspected by
your Toyota dealer.
is displayed
12-volt battery has
been reinstalled.
 The steering wheel
has been moved while
the 12-volt battery
was being reinstalled.
 12-volt battery power
is low.
 The steering sensor
has been reinstalled.
 There is a malfunction
in the signals being
output by the steering
sensor.
Have the vehicle
inspected by your Toy-
ota dealer.
SymptomLikely causeSolution

3298-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
*: This function is not made avail- able in some countries or areas.
●This system is n ot guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the communication area.
• The cellular phone is not con- nected.
• The cellular phone has a low bat-
tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the
communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 7 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
*
WA R N I N G
●While driving, do not operate a
cellular phone.

3318-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
Selecting a registered device
1 Display the phone top
screen. ( P.328)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P. 1 7 )
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end. • If the switch is pressed when an
incoming call is received, the call
will be answered.
• If the switch is pressed when a call waiting call is received, the
waiting call will be answered.
• If the switch is pressed when an Apple CarPlay connection is
established, the Apple CarPlay
phone application will be dis-
played on the system screen.
*
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
*: This function is not made avail-able in some countries or areas.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
Using the phone
switch/microphone
A
B

3368-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
1Display the phone top
screen. ( P.328)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P. 3 3 )
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use the
volume control switch on the steer-
ing wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.346)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
By keypad
By home screen
Receiving a call using
the Bluetooth®
hands-free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

3398-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
1 Select “Transmit Volume”.
2 Select the desired level for
the transmit volume.
3 Select to display previ-
ous screen.
●The sound quality of the voice
heard from the other party’s
speaker may be negatively
impacted.
●“Transmit Volume” is dimmed
when mute is on.
When there are no calls on
hold during a call: “Hold” is
displayed. When selected, the
current call is placed on hold.
 When there is no current call,
but there is a call on hold:
“Activate” is displayed. When
selected, the system switches
to the call that was on hold.
 When there is another call on
hold during a call: “Swap
Calls” is displayed. When
selected, the current call is
placed on hold, and the sys-
tem switches to the call that
was on hold.
●This function may not be available
depending on the type of cellular
phone.
When a call is interrupted by a
third party while talking, the
incoming screen is displayed.
1 Select “Answer” or press the
switch on the steering
wheel to start talking with the
other party.
 To refuse to receive the call:
Select “Decline”.
 Each time “Swap Calls” is
selected, the party who is on
hold will be switched.
●This function may not be available
depending on the type of Blue-
tooth
® phone.
Transmit volume setting
Switching calls while a
call is in progress
Incoming call waiting

3418-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
●Depending on the type of Blue-
tooth® phone used for receiving
messages, or its registration sta-
tus with the system, some infor-
mation may not be displayed.
●The pop-up screen is separately
available for incoming e-mail and
SMS/MMS messages under the
following conditions:
E-mail:
• “Incoming E-mail Display” is set to “Full Screen”. ( P.346)
• “E-mail Notification Pop-up” is set to on. ( P.346)
SMS/MMS:
• “Incoming SMS/MMS Display” is set to “Full Screen”. ( P.346)
• “SMS/MMS Notification Pop-up” is
set to on. ( P.346)
●Depending on the type of Blue-
tooth® phone being connected,
E-Mail function cannot be used via
Bluetooth
®.
1 Display the message screen.
( P.340)
2 Select a desired account
name.
3 Select the desired message
from the list.
4 Check that the message is
displayed. Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (
P.353)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text message is not
available while driving.
●Depending on the type of Blue-
tooth® phone being connected,
this function cannot be used.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
●Messages are displayed in the
appropriate connected Blue-
tooth
® phone’s registered mail
address folder. Select the desired
folder to be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use
the volume control switch on the
steering wheel to adjust the mes-
sage read out volume.
●“Subject:” field is not shown on
SMS case.
Checking received mes-
sages
A
B
C
D