2020 TOYOTA HIGHLANDER ESP

2465-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
voice command operation,
select “Resume” or press the
talk switch.
●If the system does not respond or
the confirmation screen does not
disappear, press the talk switch
and try again.
●If a voice command cannot be rec-
ognized 3 consecutive times,
voice recognition will be canceled.
●The amount of spoken feedback
received from the system while
using the voice command system
(voice recognition prompts) can
be changed on the voice settings
screen. (P. 7 1 )
●Some voice guidance can be can-
celed by setting voice prompts to
off. Use this setting when it is
desirable to say a command
immediately after pressing the talk
switch and hearing a beep.
To increase voice recognition
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started
with Voice” screen. These func-
tions are only available when
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be
started on the voice settings
screen. (P. 7 1 )
1 Press the talk switch. 2
Select the desired item to be
set.
Select to display the voice
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10
sample phrases. This will help the
voice command system adapt to
the user’s accent.
Select to prevent the screen
from being displayed again.
Select to proceed to the
voice command screen.
Increasing the voice rec-
ognition performance
A
B
C
D

2495-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
■Navigation*1
*1: Premium Audio/12.3-inch display model only
*2: English and French only
*3: Best recognitio n results occur
when saying the full address
without the zipcode
*4: When the language is set to French, the supported area is
only Quebec Province in Canada
*5: For example; “Ga s stations”,
“Restaurants”, etc.
*6: Major national brands are always supported. Local brands are also
supported with a subscription to
the connected services. Contact
your Toyota dealer for details.
*7: When the language is set to French, the supported area is
only Quebec City in Canada
*8: Used when multiple destinations are set on a route
CommandAction
“Get directions to
city, state>”
*2
Enables setting
a destination by
saying the
address
*3, 4
“Find a egory/POI
name>”
Displays a list of
gory
*5/POI
name
*6> near
the current posi-
tion
“Find a
near my destina-
tion”Displays a list of
near the
destination
“Find a egory> in a
city”
*2
Displays a list of
in a spec-
ified city and
state
*7
“Go home”Displays the
route to home
“Go to favorite
<1-10>”
Sets the location
registered to the
corresponding
favorite number
as the destina-
tion
“Show recent
destinations”
Displays recent
destinations.
Selecting a num-
ber from the list
will start naviga-
tion to the
selected recent
destination.
“Cancel route”Cancels the
route guidance
“Delete destina-
tions”Displays a list of
destination to
delete
*8
“Show egory> icons”
Displays the
specified point of
interest cate-
gory
*5 icons on
the map
CommandAction

2535-2. Mobile Assistant operation
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HV_NAVI_(U)
5
Voice command system
5-2.Mobile Assistant operation
*: If equipped
Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device. 1
Press and hold the switch
on the steering wheel until
Mobile Assistant screen is
displayed.
2 The Mobile Assistant can be
used only when the following
screen is displayed.
 To cancel the Mobile Assis-
tant, select “Cancel” or press
and hold the switch on the
steering wheel.
 To restart the Mobile Assistant
for additional commands,
press the switch on the
steering wheel.
• Mobile Assistant can only be
restarted after the system
responds to a voice command.
• After some phone and music
Mobile Assistant*
The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth
®. (  P.40)
Connectable devices and
available functions
Mobile Assistant opera-
tion

2967-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
Each time the guide line switch-
ing button is selected, the mode
will change as follows:
Distance guide line
 Only the distance guide lines
are displayed.
Estimated course line
 Estimated course lines will be
added to the distance guide
lines. In addition to screen switching
by operating the camera switch,
automatic display mode is avail-
able. In this mode, the screen is
switched automatically in
response to vehicle speed.
In automatic display mode, the
monitor will automatically dis-
play images in the following situ-
ations:

When the shift lever is shifted
to “N” or “D” position.
 When vehicle speed is
reduced to approximately 6
mph (10 km/h) or less.
Switching the guide line
mode
Automatic display mode

3007-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
In addition to screen switching
by operating the camera switch,
automatic display mode is avail-
able. In this mode, the screen is
switched automatically in
response to vehicle speed.
In automatic display mode, the
monitor will automatically dis-
play images in the following situ-
ations:
When the shift lever is shifted
to “N” or “D” position.
 When vehicle speed is
reduced to approximately 6
mph (10 km/h) or less.
When automatic display mode
of the Cornering View display is
enabled, the screen will change
automatically between the Side
Clearance View and Cornering
View depending on the turning
angle of the steering wheel.
Each time is selected, auto-
matic display mode of the Cor- nering View display is
enabled/disabled.
In automatic display mode of
Cornering View, the monitor will
automatically display Cornering
View images in the following sit-
uations:

When the shift lever is shifted
to “N” or “D” position.
 When vehicle speed is
reduced to approximately 7
mph (12 km/h) or less.
 When the steering wheel is
turned by 180° or more from
the center (straight-line) posi-
tion.
Cornering View images will dis-
appear when the turning angle
of the steering wheel becomes
45° or less from the center
(straight-line) position.
WA R N I N G
●When a sensor indicator on the intuitive parking assist display illumi-
nates in red or a buzzer sounds continuously, be sure to check the area
around the vehicle immediately a nd do not proceed any further until
safety has been ensured, otherwise an unexpected accident may o ccur.
●As the intuitive parking assist display is displayed over the c amera view,
it may be difficult to see the intuitive parking assist display depending on
the color and brightness of the surrounding area.
Automatic display mode
Automatic display mode of
Cornering View

3438-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
■Editing quick reply mes-
sages
This operation cannot be per-
formed while driving.
1 Select corresponding to
the desired message to edit.
2 Select “OK” when editing is
completed.
●To reset the edited quick reply
messages, select “Default”.
●Quick message 1 ( “I am driving
and will arrive in approximately
[##] minutes.”)
*:
This message cannot be edited
and will automatica lly fill in [##]
with the navigation calculated esti-
mated time of arrival on the con-
firm message screen.
If there are waypoints set, [##] to
the next waypoint will be shown.
If there is no route currently set in
the navigation system, quick mes-
sage 1 cannot be selected.
*: Premium Audio/12.3-inch display
model
Calls can be made to an
e-mail/SMS/MMS message
sender’s phone number.
This operation can be per-
formed while driving.
■Calling from
e-mail/SMS/MMS message
display
1 Display the message screen.
( P.340)
2 Select the desired message.
3 Select , or press the
switch on the steering wheel.
 If there are 2 or more phone
numbers, select the desired
number.
4 Check that the dialing screen
is displayed.
■Calling from a number
within a message
Calls can be made to a number
identified in a message’s text
area.
This operation cannot be per-
formed while driving.
1 Display the message screen.
( P.340)
2 Select the desired message.
Calling the message
sender

3518-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.348)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
5 To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.328)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.351) For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select corresponding to
the desired name or number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Delete Contacts”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Registering a new contact
to the contacts listEditing the contact data
Deleting the contact data

3669-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
*: Vehicles with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and receiver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan-
dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation Protection) [1996]
●These standards are based on
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists,
engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center offers
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or by calling
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377 in
Puerto Rico, and following the
prompts for Safety Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section
255 of the Telecommunications
Act and the system is not TTY
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.
Safety Connect