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purpose and any liability for incidental and consequential damages,
loss of time, loss of vehicle use, or inconvenience. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually using the tire
in the United States and Canada. For warranty conditions
outside the United States and Canada, see your local Bridgestone
Firestone distributor.
Obligations under this policy may not be enlarged or altered
by anyone.
In accordance with Federal Law, this Limited Warranty has been
designated as a “Limited Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire failures cannot occur. This
Limited Warranty is given in the United States by Bridgestone Americas
Tire Operations, LLC, 200 4th Avenue South, Nashville, TN 37201 and
in Canada by Bridgestone Firestone Canada Inc., 5770 Hurontario St.,
Suite 400, Mississauga, Ontario, Canada L5R 3G5.
Owner’s Obligations
In order to keep this Limited Warranty valid, we require you to have
your tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled “Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified
by the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation \
to maintain proper wheel alignment and tire/wheel assembly balance.
To request an adjustment, you must present the tire to an authorized
Bridgestone Firestone retailer. Complete and sign the customer section
of the Bridgestone Americas Tire Operations, LLC Limited Warranty
adjustment form and pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
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Limited Warranty and Adjustment Policy for
Original Equipment Passenger Car & Light Truck
Tires (Including Temporary Spare Tires)
Eligibility
This Limited Warranty and Adjustment Policy (“Warranty”) applies to
the original owner of new Continental brand Passenger (PASS), Light
Truck (LT) and Temporary Spare (TS) tires that are the new vehicle
original equipment tires bearing the Continental brand name and
D.O.T.Tire Identification Number, operated in normal service, and used
on the same vehicle on which they were originally installed according
to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
United States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
What Is the Adjustment Policy and How Long Is It
Applicable?
Basic Coverage
Eligible tires are covered by this Warranty for a maximum of 72 months
from the date of purchase, determined by the new vehicle registration
date or new vehicle sales invoice showing date of purchase.
Where to Go for Warranty Replacement
Contact the dealer where you purchased your vehicle or an
alternate authorized Continental brand tire dealer (Authorized Dealer)
to determine the eligible warranty coverage for your tires and how
to proceed.
Free Replacement Period
PASS & LT
If an eligible Continental brand PASS or LT tire becomes unserviceable
from a warrantable condition, other than those listed under Section
3, during the first 12 months or first 2/32nd of an inch (1.6 mm)
of treadwear (whichever comes first), it will be replaced with a
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**comparable new Continental brand tire FREE OF CHARGE,
including mounting and balancing (excluding on line orders). Owner
pays all applicable taxes.
Temporary Spare
If a TS Tire becomes unserviceable from a condition other than those
listed in Section 3, during the first 1/32nd (0.8 mm) of treadwear, then it
will be replaced with a **comparable new Continental brand TS tire
FREE OF CHARGE, including mounting and balancing.The owner
pays all applicable taxes. After this “Free Replacement Period” for your
TS tire expires, no warranty claim will be accepted.
After the Free Replacement Period
The tire (except TS tire) may still be eligible for a pro rata replacement
up to 72 months from date of original purchase until the tread is worn
down to the tread wear indicators (2/32nd of an inch or 1.6 mm of
tread remaining). If an eligible tire becomes unserviceable under the
stipulations of this Limited Warranty and Adjustment policy it will be
replaced with a **comparable new Continental brand tire, charging the
owner a pro-rated amount. Owner pays all applicable taxes (including
F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The
useable tread is the original tread down to the tread wear indicators
(2/32nd of an inch or 1.6 mm of tread remaining.)
**A “comparable” new Continental brand tire may be of either the same
tire line or the same basic construction but with a different sidewall or
tread configuration. If a higher priced tire is selected, the consumer will
pay the difference in price.
What Is Not Covered by This Warranty the Following
Are Not Covered
• Road Hazard: Any tire with road hazard damage, that includes,
but is not limited to: cuts, snags, punctures, bruises, and
impact breaks.
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• Ride/Vibration: Any ride/vibration complaint after the first 2/32nd
(1.6 mm) of an inch of treadwear or 12 months of service,
whichever comes first.
•
Repairs: If a tire is returned under complaint and the reason for
the tire’s disablement is in any way associated with a repair, or with
the situation that led to the repair, the manufacturer’s warranty is
invalidated.
•
Mileage: Mileage is not covered under this policy.
•
Improper operation or maintenance : This includes, but is not
limited to, effects caused by:
i.
Improper tire inflation and/or improper load/speed
practices : These practices can cause excessive operational
temperatures and stresses that exceed the tire’s capabilities.
ii.
Improper or insufficient tire rotation
iii.
Improper vehicle alignment
iv.
Damage due to:
- Rim irregularities or rim damage
-Snow chains
-Vehicle mechanical problems, including brake problems,
and vehicle wheel alignment
-Extreme temperature exposure
-Negligent and abusive driving such as tire spinning or
racing
-Improper tire storage
-Automotive accident
- Chemical corrosion or fire
- Use contrary to the vehicle manufacturer’s tire
recommendations.
-Misuse or misapplication
•
Improper Mounting or Demounting
•
Alteration: such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
•
Weather checking/cracking: Not covered after 48 months from
the date of purchase.
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TO REPRESENT THROUGH THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR
CANNOT HAPPEN.
CTA’S Obligations
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Waranty become the property of CTA.
Owner’s Obligations
To make an eligible claim under this Warranty, the owner must
present a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local tire-
disposal fees and parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
Safety Warning
Ignoring any of the safety and information contained in this Warranty
may result in tire failure, causing serious injury or death.•
Tire failure due to under inflation /overloading . Follow vehicle
owner’s manual or tire placard in vehicle for proper inflation
and loading.
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liner or sidewall making it impossible to determine the tire suitability\
for repair or reuse. CTA does not recommend any repair to or reuse
of Continental SSR tires. You may visit www.continentaltire.com and
select Customer Care FAQ’s to obtain additional SSR information.
Temporary Sparetire Owners
CTA does not recommend any repair to or reuse of punctured
Temporary Spare Tires.
ContiSeal™Tire Owners
A ContiSeal™ tire differs from a non-ContiSeal™ tire in that it has a
sticky, viscous layer from shoulder to shoulder along the inner liner.
This layer is an integral part of the ContiSeal™ tires. It is not des\
igned
or intended to act as a permanent puncture repair (See information
below). If an object up to 3/16ths (5 mm) diameter penetrates the
tread of the ContiSeal™ tire, this sticky, viscous layer is designed to
surround and adhere to the puncturing object and prevent air loss from
the tire by providing a near instantaneous seal. If the puncturing object
becomes dislodged from the tire, the material is designed to seal most
holes made by objects up to 3/16” (5 mm) diameter. While ContiSeal™
tires significantly reduce the incidence of flats, they are not designed
to be driven under inflated or in a flat condition. In all other aspects,
ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As with
any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum, ContiSeal™
tires should be inspected once or twice a month and always before
a long trip. Punctures or damage not attended to promptly can result
in loss of inflation pressure and/or damage to the tire. ContiSeal™
as soon as possible. The trained specialist, must inspect the tire
carefully and, according to industry standards, to determine whether
a permanent repair can be made or whether the tire must be removed
from service and scrapped. A permanent repair will require removal
of the tire from the rim and application of a repair method specifically
approved for the ContiSeal™ tires. ContiSeal™ tires are identified by a
symbol on the tire sidewall.
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ContiSilent™Tire Owners
ContiSilent™ tires are designed to reduce noise generated while
driving. A ContiSilent™ tire is lined with a noise reducing foam insert.
It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating, and balancing,
ContiSilent™ tires do not differ from non-ContiSilent™ tires. As with
any tire, regularly inspect ContiSilent™ tires for evidence of cuts, \
punctures, and loss of inflation pressure. At a minimum, ContiSilent™
tires should be inspected once or twice a month and always before a
long trip. Punctures or damage not attended to promptly can result in
loss of inflation pressure and/or damage to the tire. ContiSilent™ tires
with cuts and punctures must be inspected by a trained tire specialist
as soon as possible. The trained tire specialist must inspect the tire
carefully and, according to industry standards, determine whether a
permanent repair can be made or whether the tire must be removed
from service and scrapped.A permanent repair will require removal
of the tire from the rim and application of a repair method specifically
approved for ContiSilent™ Tires. ContiSilent™ tires are identified by a
symbol on the tire sidewall. ContiSilent™ tires and non-ContiSilent™
tires may be mixed on the same vehicle.
In addition to the valuable warranty, safety and maintenance
information you will find in this Warranty we encourage you to visit CTA
websites at: www.continentaltire.com or www.continentaltire.ca for up-
to-date changes and a Self-Help knowledge base with downloadable
brochures (customer care link). Please also visit the U.S. Tire
Manufacturers Association website at www.ustires.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
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For Service Assistance or Information
Contact any Authorized Dealer where you purchased the vehicle or
the nearest Continental brand tire dealer. For the nearest Continental
brand tire dealer, consult either the websites or the toll free Customer
Relations number(s).
In the United States call 1-800-847-3349
In Canada, call 1-855-453-1962
Continental Tire the Americas, LLC
1830 McMillan Park Dr.
Fort Mill, SC 29707
Continental Tire Canada Inc.
6110 Cantay Rd.
Mississauga, ON
L5R 3W5