2020 TOYOTA COROLLA bluetooth

3695-15. What to do if... (Bluetooth®)
COROLLA_U
5
Entune audio
5-15.What to do if... (Bluetooth®)
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
http://www.
toyota.ca/
entune in
Canada, and
http://www.
toyotapr.com/
entune in Puerto
Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ver. 4.1 +EDR or
higher).
(  P.279)

3705-15. What to do if... (Bluetooth®)
COROLLA_U
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system.
(  P.282)
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system.
(  P.280)
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the engine
switch is in ACC
or ON. ( P.284)
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P.285)
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P.285)
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

3715-15. What to do if... (Bluetooth®)
COROLLA_U
5
Entune audio
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
■In other situations
The Bluetooth
® connection sta-
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
http://www.
toyota.ca/
entune in
Canada, and
http://www.
toyotapr.com/
entune in Puerto
Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.363)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.363)
Likely causeSolution
Message trans-
fer is not enabled
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.363)
Likely causeSolution
Notification of
SMS/MMS/E-ma
il reception on
this system is set
to off.Set notification of
SMS/MMS/E-ma
il reception on
this system to
on. ( P.361)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

3725-15. What to do if... (Bluetooth®)
COROLLA_U
tus is displayed at the top of the
screen each time the engine
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P.285)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

3745-16. Toyota Entune overview
COROLLA_U
*: If equipped
Type A: Function achieved by using a smar t
phone or DCM
*
Of the functions included with Toyota Entune, the Toyota
Entune App Suite Connect relies on the use of a smart phone
or DCM.
 Using a smart phone
• Toyota Entune App Suite Connect enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
®.
Via DCM
• Toyota Entune App Suite Connect enables applicable apps
installed on the system to be displayed on and operated from the
screen.
A few settings must be performed before Toyota Entune App
Suite Connect can be used. ( P.379)
By using a smart phone or DCM

3765-16. Toyota Entune overview
COROLLA_U
Washington D.C., Alaska,
Hawaii, Puerto Rico and Can-
ada.
 Toyota Entune App Suite
Connect is not available in the
United States Virgin Islands.
●Data usage fees may apply while
using Toyota Entune App Suite
Connect function. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota Entune App Suite Con-
nect and the applications, refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyo tapr.com/entune
in Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota Entune App Suite Con-
nect service is dependent on net-
work reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.298)
The following personal data can
be deleted and returned to their
default settings:
 Downloaded contents
 Radio stations that were lis-
tened to
Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota Entune App Suite
Connect
Perform the settings in the fol-
lowing order.
1 Download the Toyota Entune
App Suite Connect applica-
tion to your smart phone or
the system.
2 Register a Bluetooth
® phone
with the hands-free system.
( P.276)
●Applications can only be used
when the Toyota Entune App
Suite Connect application has
been downloaded to your smart
phone or the system, and the
application is running.
●Toyota Entune App Suite Connect
operational procedures can also
be confirmed by visiting
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico.
●If a Toyota Entune App Suite Con-
nect application is used while iPod
audio/video is being played back,
system operation may become
unstable.
Preparation before using
Toyota Entune App Suite
Connect

3805-17. Toyota Entune operation
COROLLA_U
1Select “Update” on the appli-
cation screen. ( P.379)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will return to the last dis-
played screen. To install the update
data: ( P.380)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.380)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.379)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
The Toyota Entune App Suite Con-
nect function cannot be operated while installing.
Order of the applications can be
changed.
1
Display the application
screen. ( P.379)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
 “When it is safe and legal to
do so, please ensure your
Entune App Suite application
is running and logged in on
your phone.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
Reordering the applica-
tions
If a message appears on
the screen

3815-17. Toyota Entune operation
COROLLA_U
5
Entune audio
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota Entune App Suite Connect
application.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Entune App Suite functions
may not work as expected.
Please reinitiate the download
process.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota Entune App Suite Connect
application.
Please ensure your Toyota Entune
App Suite Connect application is
running and logged in on your
phone while vehicle is not moving.
 “To use the services, Entune
APP Suite Connect applica-
tion needs to be running on
your phone. For more infor-
mation, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota Entune App Suite Connect
application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/Entune/
Entering keyword opera-
tion