Page 444 of 592

4446-3. Do-it-yourself maintenance
Remove the dust from the air
intake vent with a vacuum
cleaner, etc.
Make sure to only use a vacuum to
suck out dust and clogs. Attempt-
ing to blow out dust and clogs
using an airgun, etc. may push it
into the air intake vent. (P. 4 4 8 )
If dust and clogs cannot be completely removed with the air int ake
vent cover installed, remove t he cover and clean the filter.
Turn the power switch off.
Using a Phillips screwdriver,
remove the clip.
Cleaning the hybrid batter y (traction bat-
ter y) air intake vent and filter
To prevent the fuel economy from being affected, visually
inspect the hybrid battery (traction battery) air intake vent p eri-
odically for dust and clogs. If i t is dusty or clogged or if “Mainte-
nance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed on the multi-information display, clean the
air intake vent using the following procedures:
Cleaning the air intake vent
If dust and clogs cannot be completely removed
1
2
Page 447 of 592

4476-3. Do-it-yourself maintenance
6
Maintenance and care
■Scheduled maintenance of the air intake vent is necessary when
In some situations such as when the vehicle is used frequently or in heavy
traffic or dusty areas, the air intake vent may need to be clea ned more regu-
larly. For details, refer to “Schedule maintenance guide” or “O wner’s Manual
Supplement”.
■ Cleaning the air intake vent
●Dust in the air intake vent may interfere with the cooling of t he hybrid battery
(traction battery). If charging/discharging of the hybrid batte ry (traction bat-
tery) becomes limited, the distance that the vehicle can be dri ven using the
electric motor (traction motor) may be reduced and the fuel eco nomy may
be reduced.
Inspect and clean the air intake vent periodically.
● Improper handling of the air intake vent cover and filter may result in dam-
age to them. If you have any concerns about cleaning the filter , contact your
Toyota dealer.
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed on the multi-information display
● If this warning message is displayed on the multi-information d isplay,
remove the air intake vent cover and clean the filter. ( P. 444)
● After cleaning the air intake vent, start the hybrid system and check that the
warning message is no longer displayed.
After the hybrid system is started, it may be necessary to drive the vehicle
up to approximately 20 minutes before the warning message disap pears. If
the warning message does not disappear after driving for approp riately 20
minutes, have the vehicle inspected by your Toyota dealer.
WARNING
■When cleaning the air intake vent
● Do not use water or other liquids to clean the air intake vent. If water is
applied to the hybrid battery (traction battery) or other components, a mal-
function or fire may occur.
● Before cleaning the air intake vent, make sure to turn the power switch off
to stop the hybrid system.
■
When removing the air intake vent cover
Do not touch the service plug located near the air intake vent. ( P. 86)
Page 448 of 592

4486-3. Do-it-yourself maintenance
NOTICE
■When cleaning the air intake vent
■ To prevent damage to the vehicle
● Do not allow water or foreign matter to enter the air intake ve nt when the
cover is removed.
● Carefully handle the removed filter so that it will not be dama ged.
If the filter is damaged, have it replaced with a new filter by your Toyota
dealer.
● Make sure to reinstall the filter and cover to their original positions after
cleaning.
● Do not install anything to the air intake vent other than the exclusive filter
for this vehicle or use the vehicle without the filter installe d.
■ If “Maintenance Required for Traction Battery Cooling Parts See
Owner’s Manual” is displayed on the multi-information display
If the vehicle is continuously driven with the warning message (indicating
that charging/discharging of the hybrid battery (traction batte ry) may
become limited) displayed, the hybrid battery (traction battery ) may mal-
function. If a warning message is displayed, clean the air intake vent imme-
diately.
When cleaning the air intake vent, make
sure to only use a vacuum to suck out
dust and clogs. If a compressed air blow
gun, etc. is used to blow out dust and
clogs, the dust or clogs may be pushed
into the air intake vent, which may affect
the performance of the hybrid battery
(traction battery) and cause a malfunc-
tion.
Page 467 of 592
467
7When trouble arises
7-1. Essential informationEmergency flashers .......... 468
If your vehicle has to be stopped in
an emergency ................. 469
If the vehicle is trapped in rising water.................. 470
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 471
If you think something is wrong .......................... 474
If a warning light turns on or a warning buzzer
sounds ............................ 475
If a warning message is displayed ..................... 485
If you have a flat tire.......... 491
If the hybrid system will not start ..................... 502
If the electronic key does not operate
properly ........................... 504
If the 12-volt battery is discharged ................... 507
If your vehicle overheats ........................ 514
If the vehicle becomes stuck ............................... 518
Page 471 of 592
471
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.
Page 476 of 592

4767-2. Steps to take in an emergency
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(U.S.A.)
(Flashes)
(Canada)
Parking brake indicator (warning buzzer)*1
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
(Flashes)
Brake hold operated indicator Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Yellow)
LDA (Lane Departur e Alert) indicator
Indicates a malfunction in the LDA
When “LDA Unavailable” is displayed on the multi-
information display, turn the LDA system off, drive
the vehicle for a short time, and then turn the LDA
system back on. ( P. 268)
When a message other than above is displayed, fol-
low the instructions displayed in the message.
Warning lightWarning light/Details/Actions
Page 477 of 592

4777-2. Steps to take in an emergency
7
When trouble arises
(Flashes or
illuminates)
PCS warning light
Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. ( P. 262, 485)
Follow the instructions displayed on the multi-infor-
mation display. (P. 262, 485)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 263
(if equipped)
(Flashes)
ICS OFF indicator
When a buzzer sounds:
Indicates a malfunction in the Intelligent Clearance Sonar
system
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
Clear the dirt, etc.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system
• The ABS; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC system is
operating.
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
Page 485 of 592
4857-2. Steps to take in an emergency
7
When trouble arises
Master warning light
The master warning light also comes on or flashes in order to indicate that
a message is currently being displayed on the multi-information display.
Multi-information display
Handling method
Follow the instructions of the message on the multi-information display.
If any of the warning messages are shown again after the approp riate
actions have been performed, contact your Toyota dealer.
If a warning message is displayed
The multi-information display shows warnings of system mal-
functions, incorrectly performed operations, and messages that
indicate a need for maintena nce. When a message is shown,
perform the correction procedur e appropriate to the message.
4.2-inch display7-inch display
1
2
3