Page 435 of 536

4357-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10634U■
If “A New Key has been Registere d. Contact Your Dealer for Details.” is
shown (vehicles with a smart key system)
This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one w eek after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask your Toyota dealer to check if an unknown electronic key (other
than those in your possession) has been registered.
■ If “Front Camera Unavailable.”, “Front Camera Unavailable. See owner’s
manual.” or “Front Camera Vision Blocked. Clean and Demist Wind -
shield.” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 241, 423)
● PCS (Pre-Collision System)
● LDA (Lane Departure Alert with steering control)
● Dynamic radar cruise control with full-speed range
● Automatic High Beam
■ Warning buzzer
P. 427
Page 449 of 536
4497-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
7
When trouble arises
If the electronic key does not operate
properly (vehicles with a smar t key system)
Use the mechanical key (P. 112) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows (turn and
hold)
*
*
: These settings must be customized at your Toyota dealer. ( P. 494)
If communication between the electronic key and vehicle is
interrupted ( P. 134) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control can not be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.
Locking and unlocking the doors
Page 454 of 536

4547-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON m ode, then start the vehicle’s
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ Precautions when the battery is discharged (vehicles with a sma rt key
system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wi reless
remote control or the mechanical key to lock or unlock the door s.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the ba ttery is
reconnected, the system will return to the mode it was in befor e the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
6
7
8
Page 492 of 536
4928-2. Customization
C-HR_OM_USA_OM10634U■
Smart key system* and wireless remote control (
P. 118, 131)
*: If equipped
FunctionDefault settingCustomized
setting
Operation signal
(buzzer)5
Off
—OO
1 to 7
Operation signal
(emergency flashers)OnOff—OO
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked
in one step—OO
Time elapsed before
the automatic door
lock function is acti-
vated if a door is not
opened after being
unlocked
60 seconds
30 seconds
——O
120 seconds
Open door reminder
buzzer (When locking
the vehicle)
OnOff——O
Locking operation
when door openedOnOff——O
Page 493 of 536
4938-2. Customization
8
Vehicle specifications
C-HR_OM_USA_OM10634U■
Smart key system* (
P. 131)
*: If equipped
■
Wireless remote control ( P. 118)
■Outside rear view mirrors ( P. 1 5 2 )
FunctionDefault settingCustomized
setting
Smart key systemOnOff—OO
Smart door unlockingDriver’s doorAll the doors—OO
Number of consecu-
tive door lock opera-
tions
2 timesAs many as desired——O
FunctionDefault settingCustomized setting
Wireless remote con-
trolOnOff——O
FunctionDefault settingCustomized
setting
Automatic mirror fold-
ing and extending
operationLinked to the
locking/unlocking of the doorsOff
——OLinked to opera-
tion of the engine switch
Page 497 of 536
4978-2. Customization
8
Vehicle specifications
C-HR_OM_USA_OM10634U■
Illumination (
P. 3 0 8 )
*1: Vehicles with a smart key system
*2: If equipped
FunctionDefault settingCustomized
setting
Time elapsed before
the interior lights turn
off15 seconds
Off
—OO7.5 seconds
30 seconds
Operation after the
engine switch is
turned off
OnOff——O
Operation when the
doors are unlockedOnOff——O
Operation when you
approach the vehicle
with the electronic key
on your person
*1
OnOff——O
Outer mirror illumina-
tion
*2OnOff——O
Time elapsed before
the outer mirror illumi-
nation turn off
*215 seconds
Off
——O7.5 seconds
30 seconds
Operation of the outer
mirror illumination
when you approach
the vehicle with the
electronic key on your
person
*1, 2
OnOff——O
Operation of the outer
mirror illumination
when the doors are
unlocked
*2
OnOff——O
Interior lights illumina-
tion controlOnOff——O
Page 516 of 536

516What to do if... (Troubleshooting)
C-HR_OM_USA_OM10634U
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 112)
●If you lose your keys or electronic keys, the risk of vehicle t heft increases
significantly. Contact your Toyota dealer immediately. ( P. 117)
●Is the key battery weak or depleted? (P. 383)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 182)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 113, 134)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 122)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
Page 522 of 536

522Alphabetical index
C-HR_OM_USA_OM10634U
Care................................... 326, 330Aluminum wheels.................. 327
Exterior ................................. 326
Interior................................... 330
Seat belts .............................. 331
Cargo capacity ......................... 175
Cargo hooks............................. 315
Chains....................................... 293
Child restraint system ............... 55 Fixed with a LATCH system ......... ......................... 67
Fixed with a seat belt .............. 61
Front passenger occupant classification syst em............. 46
Points to remember ................ 55
Riding with children................. 54
Types of child restraint system installation
method ................................. 57
Using an anchor bracket ......... 70 Child safety ................................ 54
Airbag precautions.................. 35
Battery precautions....... 358, 455
Child restraint system ............. 55
How your child should wear
the seat belt.......................... 28
Installing child restraints ......... 57
Power window lock switch .... 155
Power window precautions ... 158
Rear door child-protectors .... 122
Removed wireless remote control
battery precautions............. 386
Seat belt extender
precautions........................... 31
Seat belt precautions .............. 30
Seat heater precautions ....... 306
Child-protectors ...................... 122
Cleaning ........................... 326, 330 Aluminum wheels ................. 327
Exterior ................................. 326
Interior .................................. 330
Seat belts.............................. 331
Condenser................................ 352
Console box ............................. 312
Consumption screen............... 105
Continuously variable transmission.......................... 188 If the shift lever cannot be shifted from P ..................... 191
M mode................................. 189
Cooling system........................ 351 Engine overheating............... 457
Cruise control .......................... 252
Cup holders ............................. 314
Curtain shield airbags............... 32
Customizable features ............ 488
C