2020 TOYOTA C-HR maintenance

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Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS4
C-HR_OM_USA_OM10634U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 298
Heated steering wheel/ seat heaters .................... 306
5-2. Using the interior lights Interior lights list ................ 308• Interior lights ................. 309
• Personal lights .............. 310
5-3. Using the storage features
List of storage features...... 311 • Glove box...................... 312
• Console box .................. 312
• Bottle holders ................ 313
• Cup holders .................. 314
Luggage compartment features ........................... 315
5-4. Using the other interior features
Other interior features ....... 321 • Sun visors ..................... 321
• Vanity mirrors................ 321
• Power outlet .................. 322
• Assist grips ................... 323 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 326
Cleaning and protecting the vehicle interior ........... 330
6-2. Maintenance Maintenance requirements ................... 333
General maintenance ........ 336
Emission inspection and maintenance (I/M)
programs ......................... 340
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 341
Hood .................................. 344
Positioning a floor jack....... 346
Engine compartment ......... 347
Tires................................... 362
Tire inflation pressure ........ 372
Wheels............................... 376
Air conditioning filter .......... 379
Wireless remote control/electronic key
battery ............................. 383
Checking and replacing fuses ................................ 387
Headlight aim (vehicles with front fog lights) ......... 391
Light bulbs ......................... 393
5Interior features6Maintenance and care

5
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8 7 5 4
3
2
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6
7-1. Essential informationEmergency flashers .......... 408
If your vehicle has to be stopped in
an emergency ................. 409
If the vehicle is trapped in rising water .................. 411
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 412
If you think something is wrong .............................. 419
Fuel pump shut off system............................. 420
If a warning light turns on or a warning buzzer
sounds ............................ 421
If a warning message is displayed ......................... 431
If you have a flat tire .......... 436
If the engine will not start ................................. 447
If the electronic key does not operate
properly (vehicles with
a smart key system) ........ 449
If the vehicle battery is discharged ...................... 452
If your vehicle overheats ........................ 457 If the vehicle becomes
stuck ................................ 460
8-1. Specifications Maintenance data (fuel, oil level, etc.) .......... 464
Fuel information ................. 472
Tire information.................. 475
8-2. Customization Customizable features ....... 488
8-3. Items to initialize Items to initialize ................ 499
Reporting safety defects for U.S. owners ........................ 502
Seat belt instructions for Canadian owners
(in French)................................ 503
SRS airbag instructions for Canadian owners
(in French)................................ 505
What to do if... (Troubleshooting) ..................... 516
Alphabetical index ...................... 520
7When trouble arises
8Vehicle specifications
9For owners
Index
Refer to “MULTIMEDIA OWNER’S MANUAL” for information regard-
ing the equipment listed below.
• Hands-free system (for cellular phone)• Rear view monitor system
• Audio system
• Connected services

821-4. Theft deterrent system
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■System maintenance
The vehicle has a maintenance-free type engine immobilizer syst em.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic ob ject
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certifications for the engine immobilizer system
For vehicles sold in the U.S.A.
For vehicles sold in Canada

952. Instrument cluster
2
Instrument cluster
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Odometer and trip meter display
Displays the following items.
Odometer:
Displays the total distance the vehicle has been driven.
Trip meter:
Displays the distance the vehicle has been driven since the meter was last
reset. Trip meters A and B can be used to record and display different dis-
tances independently.
Maintenance required information:
Displays the remaining distance until the engine oil should be changed. If
“-” is displayed before distance, it means oil maintenance is o verdue. Have
the engine oil changed by your Toyota dealer. • Displays the maintenance required information when the engine switch
is turned to the “ON” position (vehicles without smart key syst em) or in
IGNITION ON mode (vehicles with smart key system).
• Maintenance required information reset method (P. 334)
Shift position and shift range display
Displays the selected shift position or selected shift range. ( P. 188)
Engine coolant temperature gauge
Displays the engine coolant temperature.
Switches the items of the odome-
ter and trip meter display by
pressing the “TRIP” switch.
When the trip meter is displayed,
pressing and holding the “TRIP”
switch will reset the trip meter.
Changing the display

325
6Maintenance and care
C-HR_OM_USA_OM10634U6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 326
Cleaning and protecting the vehicle interior ........... 330 6-2. Maintenance
Maintenance requirements ................... 333
General maintenance........ 336
Emission inspection and maintenance (I/M)
programs......................... 340
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 341
Hood ................................. 344
Positioning a floor jack ...... 346
Engine compartment ......... 347
Tires .................................. 362
Tire inflation pressure ....... 372
Wheels .............................. 376
Air conditioning filter.......... 379
Wireless remote control/electronic key
battery ............................. 383
Checking and replacing fuses ............................... 387
Headlight aim (vehicles with front fog lights) ......... 391
Light bulbs......................... 393

3266-1. Maintenance and care
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Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Self-restoring coat (if equipped)
The vehicle body has a self-restoring coating that is resistant to small surface
scratches caused in a car wash, etc.
●The coating lasts for 5 to 8 years from when the vehicle is del ivered from the
plant.
● The restoration time differs depending on the depth of the scra tch and out-
side temperature.
The restoration time may become shorter when the coating is warmed by
applying warm water.
● Deep scratches caused by keys, coins, etc., cannot be restored.
● Do not use wax that contain abrasives.
Perform the following to protect the vehicle and maintain it in
prime condition:

3276-1. Maintenance and care
6
Maintenance and care
C-HR_OM_USA_OM10634U■
Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps
around the doors or perimeter of the windows, or spray these ar eas continu-
ously.
■ Note for a smart key system (if equipped)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 133)
■ Aluminum wheels (if equipped)
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
■ Plated portions (if equipped)
If dirt cannot be removed, clean the parts as follows:
●Use a soft cloth dampened with an approximately 5% solution of neutral
detergent and water to clean the dirt off.
● Wipe the surface with a dry, soft cloth to remove any remaining moisture.
● To remove oily deposits, use alcohol wet wipes or a similar pro duct.